NHTSA ID Number: 10118440
Manufacturer Communication Number: AHW-17-04
TSB/Document Date: 2017-10-04
Summary
Windows 10 system recovery instructions for new diagnostic laptops.
Service Information
Diagnostic Device Hardware & Windows®
Number: AHW-17-04
Subject: VAS 6150D Diagnostic Laptop - Windows 10 System
Recovery Instructions
Date: Feb. 08, 2017
Table of Contents
Section
1.0
Page
Introduction - MUST READ!
2
1.1
General Information
2
1.2
Process Overview
2
2.0
Additional Documentation
3
3.0
Preparation Checklist
3
4.0
Recovery
4
5.0
Post-Recovery Setup
6
5.1
Windows® 10 Startup & Initial Setup
6
5.2
Network Setup
9
5.3
Re-Import Security Certificate to Windows®
12
5.4
Reinstall & Configure Offboard Diagnostic Information System
Service (ODIS Service)
14
5.5
Setup VAS 6154 Diagnostic Interface
14
5.6
Supplementary Setup & Function
15
Notes:
• Please read these instructions carefully and in their entirety before performing any
procedures. If you do not understand these instructions, arrange to have a qualified
person perform these procedures.
• Heed all prerequisite requirements and notes, and follow all instruction steps in the Section
order given.
• Discard all printed copies of this document after use. Revisions may be issued at any time.
Always check ServiceNet for the latest version.
Page 1 of 15
© 2017 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
1.0 – Introduction
1.1 – General Information
This document contains instructions to recover Windows 10 on VAS 6150D diagnostic laptops.
Due to their function as diagnostic tools, VAS diagnostic laptops are equipped with a proprietary
Windows operating system that utilizes a partitioned hard drive.
ATTENTION!
The Window s 10 system recover y instructions provided here
supersede the system recover y information in the Panasonic booklet
included w ith the laptop shipment w hen new , as w ell as the recover y
information found in Window s 10 Control Panel and Settings.
1.2 – Process Overview
Recovery
Windows 10 recovery files are located on the device’s hard drive partition. A recovery procedure
overwrites the corrupt or malfunctioning Windows 10 boot files with a copy from the hard drive partition.
All data on hard drive C:\ is erased and replaced. The Windows 10 recovery data resident on the hard
drive partition is retained if recovery is required in future.
Post-Recovery Setup
The post-recovery setup instructions included here restore the device to its operational state as
initially unpacked and set up when new (using VWGoA Service Information instructions).
Included are references to additional documentation for various additional settings, the reinstallation of
ODIS Service diagnostic software and VAS 6154 Diagnostic Interface setup. Details in Section 2.0.
Diagnostic Software License and Security Certificate Reinstallation
The Windows 10 recovery process deletes the previously-installed ODIS Service license and certificate
files. As a result, the license and security certificate files that were originally obtained and saved on a
USB flash drive as instructed in the Installation Phase 1 instructions document must be available for
reinstallation. A backup text document containing the device’s hardware key must also be available.
Note:
• If a backup copy of the security certificate was not saved, a replacement must be requested
from eCRMs and imported to Windows, and ODIS Service after reinstallation.
• If a backup copy of the license file was not saved, a replacement license must be requested
from eShop prior to reinstalling ODIS Service.
Page 2 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
2.0 – Additional Documentation
Access or print the following Service Information (SI) documents with additional instructions.
SI Document
Document Titles
Category
Installation Phase 1 – Preparation, License & Security Certificate Process Instructions
ODIS Service
Installation Phase 2 - Software Installation & Configuration Instructions
Diagnostic
Device
Hardware &
Windows
VAS Diagnostic Device Computer Name Builder
VAS 6154 Diagnostic Interface – Initial Setup Guide
VAS 6154 Diagnostic Interface – Startup Guide
Additional Documentation steps completed. Proceed to Section 3.0 – below.
3.0 – Preparation Checklist
Complete the Preparation Checklist below. Additional checkboxes are provided throughout this
document to note the fulfillment of prerequisites, completion of sections etc.
Preparation Checklist
Additional documentation available from ServiceNet as specified in Section 2.0.
USB flash drive with backup copies of the license, security certificate and hardware key doc.
are available.
Connect the power adapter directly to the laptop.
If the device is capable of booting to Windows and starting ODIS Service: Finalize all saved
diagnostic sessions and transmit logs where applicable.
Disconnect the Ethernet (network) cable where applicable.
Switch the Wireless Operation Switch to the OFF position as illustrated -arrow-:
VAS 6150D
Middle right side behind WIRELESS door
All Preparation steps completed. Proceed to Section 4.0 – Page 4.
Page 3 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.0 – Recovery
Prerequisites:
Confirm: Device removed from base station (port replicator).
Confirm: Ethernet cable DISCONNECTED & wireless operation switch in the OFF POSITION!
ATTENTION!
The pow er adapter must be connected directl y to the device during
recover y. DO NOT recover on battery pow er alone!
1. Turn on the device.
2. When the Workshop Equipment logo is displayed, quickly press the F2 key on the keyboard to enter
the setup.
A password prompt appears.
3. Enter password: vas6150
(lower case, no spaces):
4. Press the keyboard Enter key:
(cont.)
Page 4 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5. Use the right arrow key to select the Exit tab:
6. Use the down arrow key to select: Recovery Partition ,and then press the Enter key to
continue:
After the Enter key is pressed, the system recovery starts. After approximately 2 minutes, the message
“System will be recovered” is displayed.
7. Press the 2 and Enter keys to continue:
……
• Allow 30 – 90 minutes for device recovery (device-dependent).
• The progress window may appear to stall at 99% - 100%. Please be patient!
• When complete, the system will automatically reboot and display a series of automatic setup,
registry and service screens followed by the initial Windows setup screen.
Recovery steps completed. Proceed to Section 5.0 - Page 6.
Page 5 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.0 – Post-Recovery Setup
5.1 – Windows 10 Startup & Initial Setup
5.1.1 – Startup Settings
1. Confirm the regional settings. Then scroll down and select the applicable time zone. Select Next:
3. Accept the license terms:
A series of automatic welcome and setup screens appears (no user intervention required). This is
followed by a “…signed out” display and automatic restart after a one minute delay.
4. Wait until the device restarts. Click Close if desired.
(cont.)
Page 6 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
After the device restarts, it can be mounted to its base station (port replicator) if desired. However, the
power adapter must remain connected to the laptop or base station for the remaining setup steps.
5.1.2 – Delete Non-Applicable Information
1. Right-click > Delete the manuals folder from the Windows desktop:
2. Empty the Recycle Bin.
5.1.3 – Prepare Windows Desktop
The desktop layout and icons on VAS 6150D should remain limited to those essential for its initial setup,
and subsequent use as a vehicle diagnostics device only.
The installation of personal software and desktop personalization other than that specified below
is not recommended or supported.
The following shortcut “drag-and-drop” link creation steps enable quick, familiar access to key Windows
functions directly from the desktop. Shortcut locations will be referenced during the remaining setup steps
and in other Service Information documents.
1. From the taskbar, click the
icon to reveal the Windows Start menu.
2. Scroll down and locate the Settings category from the Windows Start menu.
3. Select and drag the
icon from the Windows Start menu to the desktop.
4. Reopen the Windows Start menu.
5. Scroll down the Windows Start menu and expand ( ( ∨ ) )
6. Select and drag the
icon from the Windows System menu to the desktop.
7. Select and drag the
icon from the Windows System menu to the desktop.
Page 7 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.1.4 – Set Date & Time
Note:
The correct date and local time must be set on the device to ensure accurate ODIS Service
diagnostic protocol submissions.
1. From the Windows desktop, click the
icon.
2. From the Control Panel menu, select the
category.
3. Confirm that the correct Date: appears, and then select Change date and time…:
4. Set the correct time and time of day as applicable, and then select OK:
5. Close the Date & Time window.
Page 8 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.1.5 – Device Power Management
To ensure uninterrupted data transfer when performing lengthy Software Version Management (SVM)
procedures, configure the device to remain on as follows:
1. From the Control Panel main menu, select the
v
category.
2. From the Control Panel Home menu (on the left), select: Change when the computer sleeps
3. Select Never from all category dropdowns, and then select Save changes:
4. Close all remaining Windows.
Note:
Retrieve the additional documentation specified in Section 2.0 before continuing.
5.2 – Network Setup
5.2.1 – Set Computer Name
If more than one diagnostic laptop or tablet is connected to the dealership network, each device must be
assigned a different computer name.
For detailed instructions refer to Service Information – Diagnostic Device Hardware & Windows
document title: VAS Diagnostic Device Computer Name Builder
Page 9 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.2.2 – Enable Network Connections
Prerequisites:
Network cable (Ethernet) and Wireless Local Access Network (WLAN) connections available.
Person performing network setup is familiar with all dealership network particulars, and I.T. Policy
where applicable. E.g.: Network set for DHCP, OR Static IP setup (all IP addresses known), WLAN
SSID (name) & security key, additional antivirus and security firewall settings if applicable etc.
1. Open the WIRELESS / Headphones / SD slot access cover (right side – middle) and switch the
wireless operation switch to the ON position:
2. Connect the Ethernet cable to the network port (right side – rear)
3. If the following prompt appears, select Yes:
(cont.)
Page 10 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4. From the Windows desktop, click the
icon.
5. From the Settings menu, select the
category.
6. Select the Wi-Fi and/or Ethernet subcategory as applicable:
Review the setup instructions for both and enable their connections in accordance with the dealership
network setup, and I.T. policies where applicable:
Page 11 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.3 – Re-Import Security Certificate to Windows
Note:
The folder containing the backup license and security certificate files, and hardware key
document must be copied from the USB flash drive to the Windows desktop before proceeding.
1. Navigate to the folder containing the license and certificate files.
2. Open the Certificate subfolder:
3. Double-click the certificate file:
4. Select Current User, and then select Next: . . . Next:
...
(cont.)
Page 12 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5. Open the Hardware Key document:
6. Select and Copy the first 32 characters (only) of the device’s hardware key.
Example:
Note:
The hardware key illustrated here is
an example only!
The hardware key characters must
be copied from the hardware key
document created during the
Installation Phase 1 process!
The characters are saved in Windows “clipboard” memory.
7. Paste the 32-characters into the Password: entry field, and then select Next: . . . Next:
...
(cont.)
Page 13 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
8. Select Finish . . . Yes:
...
9. Click OK:
5.4 – Reinstall & Configure Offboard Diagnostic Information System Service (ODIS Service)
Follow the detailed instructions in Service Information – ODIS Service document:
Installation Phase 2 – Software Installation & Configuration Instructions
5.5 – Setup VAS 6154 Diagnostic Interface
Perform initial setup procedures. Follow the detailed instructions in Service Information Diagnostic Device Hardware & Windows document:
VAS 6154 Diagnostic Interface – Initial Setup Guide
Perform startup procedures. Follow the detailed instructions in Service Information - Diagnostic
Device Hardware & Windows document:
VAS 6154 Diagnostic Interface – Startup Guide
Recovery and Post-Recovery Setup steps completed. Refer to Section 5.6 – Page 15
Page 14 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.6 – Supplementary Setup & Function
Depending on the recovered diagnostic device’s previous preparation level and/or dealership
requirements, the following supplementary setup procedures may or may not be required. Review and
confirm as applicable.
5.6.1 – VAS 6356 Test Instruments Box - Configuration
If a VAS 6356 Test Instruments Box was previously configured for use with the recovered device, it must
be connected and the initial configuration repeated.
For detailed instructions refer to Service Information – Diagnostic Device Hardware & Windows
document title: VAS 6356 Test Instruments Box – Software Configuration – ODIS Service Only
Completed
Not applicable
5.6.2 – Printer Driver Reinstallation
If a USB (cabled) or wireless (WLAN) printer was previously configured for use with the updated device,
the necessary driver installation and/or configuration must be repeated.
Obtain the print driver as applicable and refer to the installation documentation supplied with the printer.
Ask your dealership systems administrator or IT professional for assistance if necessary.
Completed
Not applicable
5.6.3 – Reinstall Antivirus Software
Reinstall the antivirus software as may be required by the dealership IT policy. Ask your dealership
systems administrator or IT professional for assistance if necessary.
Completed
Not applicable
Page 15 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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