70 Noises from headliner / sunroof area
70 17 57 2044417/2 February 10, 2017. Supersedes Technical Service Bulletin Group 70 number 16-51 dated
June 3, 2016 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q7

2017

000001 - 005307

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Warranty (Specified claim type)

1

06/03/2016

Initial publication

The customer hears a rattle from the headliner area.

Technical Background
The noises can be caused by movement in the clips that attach the headliner to the sunroof frame.

Production Solution
Felt material has been added to points of contact on the clips in production.

Service
1. Test drive the vehicle (preferably with the customer) and duplicate the noise. Applying pressure to
areas of the headliner around the perimeter of the sunroof will eliminate the noise, confirming the root
cause.

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© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

2. Remove the headliner. The clips
shown in the illustration will need
fleece adhesive tape (D 373125A2)
(Figure 1).

Figure 1. Location of the headliner to sunroof frame clips.
3. Remove the clips and apply the fleece
adhesive tape underneath them, as
shown (Figure 2).

Figure 2. Location of the fleece adhesive tape application.

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© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

4. Reinstall the clips (Figure 3).

Figure 3. Clips reinstalled.
5. Finally, apply fleece adhesive tape to
the sunroof frame lip at each clipping
point (Figure 4).

Figure 4. Application area on sunroof frame area of clip
engagement.
6. Perform a final test drive to confirm that the noise has been eliminated.

Page 3 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

7084

Damage Code:

0020

Labor Operations:

Headliner remove + reinstall

7084 1900

330 TU

Apply fleece tape to headliner clips

7084 9999

30 TU

GFF

No allowance

0 TU

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Diagnostic Time:

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2044417/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

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© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Required Parts and Tools
Part Number

Part Description

Quantity

D 373125A2

0.1

Fleece Adhesive Tape

Additional Information
All parts and service references provided in this TSB (2044417) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 5 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.