35 Drivability concerns, S tronic transmission (DTC P1724)
35 17 25 2027363/4 February 27, 2017. Supersedes Technical Service Bulletin Group 35 number 14-16 dated
May 1, 2014 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

S4, S4
cabriolet

2010 - 2011

All

0B5 Transmission

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Revised Service (SVM code updated and software versions updated)

3

05/01/2014

Revised title
Revised Service (SVM code updated, part number added)
Revised Warranty (Charge Battery Removed, Included in Software
Update)

2

06/11/2013

Revised Service (SVM code updated, software versions updated)
Revised Condition (Added information about bump felt after a stop)

One or multiple transmission-related concerns may be present, including:
 Harsh downshifting of multiple gears: 7-5, 4-3, 2-1. This may happen during just one of these shifts.
 A bump is felt after vehicle comes to a stop (2-1 downshift).
 Fluctuating engine speed after 5-4 shift with accelerator at 80-100% accelerator pedal position (kick-down).
 The driver information system displays the message "Gearbox complaint! Journey can be continued." After a
key cycle the complaint is fixed. The vehicle was parked in gear lever position N and the ignition switched off.
 DTC P1724 (signal for immobilizer, short circuit to ground) is logged in the Transmission control module (TCM)
(J217) (address word 0002).

Page 1 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Background
Incorrect transmission software.

Production Solution
Improved transmission software.

Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the transmission control module using the SVM action code as listed in the table below if necessary:

Model

Engine and/or
Transmission

Old Software
Part Number

Old Software
Version

New Software
Part Number

New
Software
Version
(or higher)

S4/S5
Cabriolet
(MY 2010)
S4/S5
Cabriolet
(MY 2011)

All with S-Tronic

All with S-Tronic

8K0 927 156 M

0008

8K0 927 156 M

0012

8K1 927 156 C

0002

8K1 927 156 AD

0006

8K1 927 156 AD

0002

8K1 927 156 AD

0006

8K1 927 156 K

All

8K1 927 156 K

0013

SVM
Action
Code

02A086

Tip: If the software version of the vehicle is lower than shown in the table for model year 2010, an update
with SVM Code 02A002 may be necessary first.

Tip: If there is a concern with shifting after the software update, a basic setting and adaptation drive will be
necessary. Follow GFF test plan.

Page 2 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
Claim Type:

 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

3511

Damage Code:

0039

Labor Operations:

Update TCM software

3511 2599

50 TU

Diagnostic Time:

GFF (Only if adaptation drive required)

0150 0000

Time stated on
diagnostic
protocol
(Max 70 TU)

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2027363/4

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2027363) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in

Page 3 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 4 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.