NHTSA ID Number: 10118335
Manufacturer Communication Number: SSP 970663 B
TSB/Document Date: 2017-10-04
Summary
This Self-Study Program helps answer questions about the infotainment system in the Audi
A4 which includes the MMI, sound systems, and the 2nd generation Audi connect.
frequency) as well as AM tuner (medium wave) and
background tuner.
Map
Audi connect
• Single DVD drive for audio and video files.
• 2 SDXC card readers for audio and video files.
• SSD drive (approx. 64 GB).
MMI Navigation plus display
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J794 for MMI Navigation plus
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• Jukebox (10 GB).
• 3D navigation with navigation data on solid-state drive
including 3D building view.
• Internal audio amplifier rated at 4 x 20 watts (8RM).
• AUX-In connection (UE3) and one 5V charging port in
USB format (UE3).
• Bluetooth interface.
• Premium interactive speech dialog system.
• 1024 x 480 pixel video output.
• 8.3" MMI display.
• MMI touch.
• Mobile communications data module (UMTS/LTE) including Wi-Fi module (EL3).
• Audi connect.
• Map update online.1)
DAB
LTE antenna 1
LTE antenna 2
LTE/UMTS/GSM antenna
The following optional equipment can be ordered for MMI
Navigation plus:
• Audi music interface and Audi smartphone interface with
2 USB ports and AUX-In jack (UI2).
• DAB tuner (digital radio) (QV3).
• SDARS tuner (NAR spec digital radio) (QV3).
• Internal audio amplifier for Audi sound system rated at
180 watts (9VD).
• External audio amplifier for Bang & Olufsen Sound
System with 3D sound and more than 700 watts power
output (9VS).
MOST bus
Back panel of J794
with MMI Navigation plus
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AMI USB
LVDS to MMI display
If the vehicle has the PR numbers "I8H" plus "7UG", it
means MIB High (MMI Navigation plus) is installed.
1)
FM2
FM1/AM
GPS
For the first 5 six-monthly map updates
5
Sound systems
Audi sound system (9VD)
The Audi sound system with 10 speakers is standard equipment for the Audi A4 Premium. It features a six channel, 180
watt amplifier integrated with Information Electronics Control Module 1 J794.
Left Front Treble
Speaker
R20
Center Speakerr
R208
Right Front Treble
Speaker
R22
Right Front Bass
Speaker
R23
Right Rear Treble
Speaker
R16
Right Rear Bass
Speaker
R17
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Left Front Bass
Speaker
R21
6
Left Rear Treble
Speaker
R14
Left Rear Bass Speaker
R15
Subwoofer
R211
Notes
7
Bang & Olufsen Sound System with 3D sound (9VS)
The Bang & Olufsen Sound System with 3D
sound is standard equipment on both
Premium plus and Prestige models.
Right Front
Midrange Speaker 2
R277
Right Front Treble
Speaker 2
R221
Right Front Treble
Speaker
R22
It has 19 speakers. Of these, two speakers
together with a special software algorithm
create the 3D sound effect.
The separate 16 channel amplifier has a
power output of more than 700 watts.
Center
Speaker 2
R219
Left Front
Midrange
Speaker 2
R276
8
Left Front
Treble
Speaker
R20
Left Front
Midrange
Speaker
R103
Left Front
Bass Speaker
R21
Left Front Treble
Speaker 2
R220
Left Rear Treble
Speaker
R14
Center
Speaker
R208
Left Rear
Bass Speaker
R15
Right Front
Midrange Speaker
R104
Right Front Bass
Speaker
R23
Left Effects Speaker
R209
Right Rear Treble
Speaker
R16
Right Rear Bass
Speaker
R17
Digital Sound System
Control Module
J525
Right Effects Speaker
R210
Subwoofer
R211
647_022
9
Antennas
Overview
In sedan models, the antennas are integrated in the rear
window, roof and rear bumper.
FM2
10
Antenna Amplifier 2
R111
Antenna amplifiers are only installed as needed. When
used, they are connected to Information Electronics Control
Module 1 J794.
DAB antenna
AM antenna
SDARS
Telephone
647_024
Antenna Amplifier
R24
FM1/AM
647_026
11
MMI display
All 2017 Audi A4 models are equipped with one of two MMI
displays depending the optional equipment of the vehicle.
7.0“ TFT color monitor with 800 x 480 pixel resolution and
magnesium frame with a black finish with:
• MMI Radio plus.
Car
Sound
Radio
Media
Telephone
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8.3“ TFT color monitor with 1024 x 480 pixel resolution
and magnesium frame with a black finish with:
• MMI Navigation plus.
Media
Telephone
Navigation
Map
Audi connect
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12
MMI controls
Multimedia System Control Head E380
Two different MMI operating panels (E380) are used on the
2017 Audi A4. The control panels differ in structure and
design depending on the system installed in the vehicle.
"Mid" control panel
•
The following menus can be activated with the left
rocker switch:
• NAV/MAP (navigation or map).
• TEL (Telephone).
•
The turn-push button has a 4-way joystick function in
addition to the standard functions. This can be used to
control various actions and menus depending on menu.
Examples:
• Moving the crosshairs in the navigation map.
• Moving the center of sound within the passenger
compartment.
• Move to the left: open or close options menu (right
side menu).
• Move to the right: open or close options menu (left
side menu).
• Move up: input field for active list menu.
• Move down: selection option in active medium. For
example, a different station can be selected if radio
mode is active.
"Mid" control panel with automatic transmission
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"MMI touch" control panel with automatic transmission
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The preset buttons can be used to store 8 radio stations.
"MMI touch" control panel
In addition to the functions described above, the "MMI
touch" control panel has a touch control function integrated in the turn-push button. The following functions can
be activated:
• Input of letters, numbers and characters by automatic
signature recognition.
• Scrolling through album covers.
• Navigating the DVD main menu.
• Moving the navigation map.
• Zooming in and out of the navigation map (using a
two-finger pinch gesture as used on smartphones).
• Scrolling through various lists.
13
Other control elements
Driver Volume Control E67 is now located on the center
console. It is physically separate from E380 and is connected to the control panel by LIN bus.
647_044
14
Driver Volume Control
E67
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Service
System reset
To reset the system, briefly press the following combination of buttons simultaneously:
• NAV/MAP (or CAR).
• Turn-push button.
• RADIO.
Button combination for system reset
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Button combination for the Engineering menu
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Button combination for screenshot
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Engineering menu
To access the Engineering menu, press the following
buttons in succession and hold them down:
• NAV/MAP (or CAR).
• MEDIA.
Screenshot
When a screenshot is taken, it is stored in Electronics
Information Control Module 1 J794. To save a screenshot,
press the following buttons in succession and hold them
down:
• NAV/MAP (or CAR).
• Turn-push button.
The display on the MMI monitor flashes briefly to indicate
that the screenshot has been saved. In total, up to 50
screenshots can be stored in J794. When the 51st screenshot is saved, the 1st screenshot is deleted.
The saved screenshots can then be copied from J794 to an
SD card using the VAS Scan Tool. The procedure is as
follows:
• Insert a blank SD card into the left SD card reader (SD1).
• Select "5F – Basic setting" in the Guided Functions.
• Start the "Write analysis data to SD card" routine.
The analysis data including the screenshots are now copied
to the SD card.
15
Auto-SOS and roadside assistance call
In the event of an accident, Airbag Control Module J234
assesses the severity of the impact and assigns it to one of
two categories.
In a category 1 impact, a message is displayed in the MMI
automatically which provides the vehicle occupant with the
choice of initiating a roadside assistance call or calling the
emergency number.
In a category 2 impact, an Auto-SOS call is activated and a
call to the Audi Emergency Call Center is initiated.
Online roadside assistance
Online roadside assistance
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TSB/Document ID: SSP 970663 B
Replacement Service Bulletin Number:
MFR Communication Date: 2015-01-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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