ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER

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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE BULLETIN
APPLICABILITY: 2010~2013MY Legacy and Outback
equipped with Sunroof
SUBJECT: Water Leak from the Map Light Area

NUMBER:
DATE:
REVISED:

12-117-10R
03/30/10
08/28/17

INTRODUCTION
If you encounter a customer complaint of water leaking into the interior of the vehicle from
the map light area, the following 2 areas should be inspected closely for a potential source or
cause:
• The leak could be caused by water
Water can travel
leaking past the sunroof cable
through this area.
mechanism. To remedy the condition, silicone sealer will need to be
carefully applied to both of the front
end caps.
Front of
• One or both of the sunroof drain tubes
vehicle.
may be kinked or restricted causing Sunroof Frame
Assembly
water accumulated in the frame
assembly to overflow and leak into
the interior.
• Refer to the repair procedures listed below for the associated Service Procedures.

continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS
COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Bulletin Number: 12-117-10R; Revised: 08/28/17

SUBARU OF AMERICA, INC. IS “ISO
14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.

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PARTS INFORMATION
PART DESCRIPTION
3M™ Ultrapro™ High Temp Silicone Gasket 08672 Black 3 oz.

SOA ITEM NUMBER
SOA868V9610

QUANTITY
1

SERVICE INFORMATION/PROCEDURE
Drain Hose(s) Kinked / Blocked:
• Open the sunroof completely and water test each drain by carefully pouring water into the
front corner areas of the sunroof frame where the drain hoses connect. The water should
flow freely through the drains and hoses as it is poured, exiting the vehicle at the base of the
corresponding side “A” pillar area. If a drain or hose is blocked or clogged, careful application of compressed air may free the restriction. If a drain hose is determined to be kinked or
the blockage cannot be cleared, replace it following the procedure in the applicable Service
Manual.
IMPORTANT: Always retest and confirm proper drainage / flow after any repairs are made.
Resealing the End Caps:
1) Confirm the water leak as reported.
2) Open the sunroof fully (glass panel all the way back).
3) Carefully push and hold the sunroof air deflector down to gain access. The deflector will
need to be held in that (down) position while performing this procedure.
4) Clean any dirt and/or grease in the area around both of the front end caps of
the sunroof cable.
Clean the area around
the end cap.

5) Apply sealant under the front of the end cap ensuring that the silicone is filling the gap.
NOTE: Make sure the nozzle being used is small enough to apply sealant into the gap.
Squeeze sealant
into gap under
front of cap.

continued...
Bulletin Number: 12-117-10R; Revised: 08/28/17

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6) Using a right-angled pick tool (pictured below) or equivalent, move a small amount of
the sealant around both sides and along the bottom of the end cap to ensure the seam is
filled.
Move sealant around
sides to fill seam.

7)

Make sure to do the outer
side and bottom of the cap.

Apply additional sealant on the front and rear sides and top seams of the end cap. Use the
pick tool to smooth the sealant as you apply it. Make sure the sealant covers all seams of
the end cap. Use a mirror if necessary to verify all seams are covered.
NOTE: Be careful not to apply too much sealant as this will add to cleanup.

8) Perform this procedure to the end caps on both sides of the sunroof.
Apply sealant
around all seams
of end cap

9) Operate the sunroof air deflector manually and remove any excess sealant material.
10) Allow plenty of time for the sealant to cure fully.
11) Perform water testing to recheck for leaks.

WARRANTY/CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period or covered by a Subaru
Added Security Gold plan, this repair may be submitted using the following claim
information:

Bulletin Number: 12-117-10R; Revised: 08/28/17

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Labor Description
Labor Operation #
Failure Code Labor Time
BOTH SUNROOF END CAPS RESEAL*
A914-118
XJG-48
0.7
*Use A914-118 when drain hoses are clear and only repair needed was re-sealing end caps.
ONE FRONT DRAIN TUBE- BLOCKAGE CLEARED
B850-983
0.6
ONE DRAIN TUBE- BLOCKED KINKED, R&R
C850-993
XJG-48
0.3
BOTH SUNROOF END CAPS RESEAL
C914-154
0.2
Depending on the repairs made, operation # B850-983 can be used alone or combined with one or more of
the listed “C” operations.
BOTH FRONT DRAIN TUBES- BLOCKAGE CLEARED
B850-984
0.7
BOTH DRAIN TUBES- BLOCKED KINKED, R&R
C850-994
XJG-48
0.6
BOTH SUNROOF END CAPS RESEAL
C914-154
0.2
Depending on the repairs made, operation # B850-984 can be used alone or combined with one or more
of the listed “C” operations.

Note: Use part # SOA635017 for the sealant. This part # is non-orderable and used for claim
purposes only.
IMPORTANT REMINDERS:
•

•
•

SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any
time.
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
Always refer to STIS for the latest service information before performing any repairs.

Bulletin Number: 12-117-10R; Revised: 08/28/17

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