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NHTSA ID Number: 10117503

Manufacturer Communication Number: 122-V9W9U-09

TSB/Document Date: 2017-09-14


Summary

Information: Due to a software error, there is a possibility that the enhanced seat belt diagnostic function may not detect the driver's correctly fastened seat belt on the affected vehicles. If this happens, the warning message "Driver seat belt not fastened, Fasten seat belt" will be displayed in the instrument cluster. Remedial Action: Re-program the airbag control unit using the PIWIS Tester with software version 35.650.010 (or higher) installed.


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WH30 - Re-programming the Airbag Control Unit (Workshop Campaign)

Important:

CRITICAL WARNING - This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).
Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order. Please refer to Equipment Information EQ1401 for a list of suitable
battery chargers/power supplies which should be used to maintain vehicle voltage.

Model Year:

As of 2017 up to 2018

Model Line:

Panamera (971)

Subject:

Airbag control unit

Information:

Due to a software error, there is a possibility that the enhanced seat belt diagnostic function
may not detect the driver's correctly fastened seat belt on the affected vehicles.
If this happens, the warning message "Driver seat belt not fastened, Fasten seat belt" will be displayed in
the instrument cluster.

Remedial
Action:

Re-program the airbag control unit using the PIWIS Tester with software version 35.650.010 (or higher)
installed.

Affected
Vehicles:

Only the vehicles assigned to the campaign (see also PIWIS Vehicle information). This campaign affects
4,236 vehicles in North America.

Required tools
NOTICE
Use of a PIWIS Tester software version that is older than the prescribed version

Measure is ineffective

Always use the prescribed version or a higher version of the PIWIS Tester software for control unit
programming.

Tools:


9900 - PIWIS Tester 3 with PIWIS Tester software version 35.650.010 (or higher) installed
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of
70A fixed voltage 13.5V to 14.5V.

2017© Porsche Cars North America, Inc.

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Preparatory work
NOTICE
Fault entry in the fault memory and control unit programming aborted due to low-voltage.

Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.

Before starting control unit programming, connect a suitable battery charger or power supply, suitable for
AGM type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V.
NOTICE

Completely dead vehicle battery

The break in communication in the vehicle system during programming causes safety-relevant functions,
e.g. driving light and brake light, to be switched on automatically. This results in an increased current
draw, which will run down the vehicle battery.

Before starting control unit programming, connect a suitable battery charger or power supply, suitable for
AGM type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V.
NOTICE

Control unit programming will be aborted if the Internet connection is unstable.

An unstable Internet connection can interrupt communication between PIWIS Tester and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.

During control unit programming, always connect PIWIS Tester to the vehicle communication module (VCI)
via the USB cable.

Work Procedure: 1

Carry out general preliminary work for control unit programming as described in  Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester'.

Re-programming the airbag control unit
WARNING
Electrically moved side windows and rear spoiler

Danger of limbs being trapped or severed

Risk of damage to components

Do not reach into the danger area.

Keep third parties away from the danger area.

Do not move components or tools into the danger area.

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Retract roll-up sun blinds on the rear side windows before starting programming or coding.
NOTICE

Use of a PIWIS Tester software version that is older than the prescribed version

Measure is ineffective

Always use the prescribed version or a higher version of the PIWIS Tester software for control unit
programming.

Information
During this campaign, the airbag control unit is only re-programmed and does not then need to be
coded.
Work Procedure: 1

Re-program airbag control unit.
The basic procedure for control unit programming is described in the Workshop Manual 
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester'.
For specific information on control unit programming during this campaign, see the table
below:
Required PIWIS Tester software version:

35.650.010 (or higher)

Type of control unit programming:

Control unit programming using the "Campaign"
function in the Additional menu on the PIWIS
Tester by entering a programming code.

Programming code:

C9F7S

Programming sequence:

Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
Do not interrupt programming.

Programming time (approx):

4 minutes

Software version programmed during this
campaign:

0603

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Following control unit programming, the software
version can be read out of the control unit for
occupant protection in the 'Extended identification'
menu using the PIWIS Tester.

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Procedure in the event of abnormal
termination of control unit programming:

• Switch ignition off and then on again.
• Read out and erase fault memories  Workshop
Manual '9X00IN Basic instructions and procedure
for control unit programming using the PIWIS Tester section on "Subsequent work"'.
• Repeat control unit programming by entering the
programming code again.

Procedure in the event of error messages
appearing during the programming
sequence:

 Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the
PIWIS Tester - section on "Fault finding"'.

Reading out and erasing fault memory
Information
Brief breaks in communication between the control units during programming and coding can result in
fault memory entries in all control units in the vehicle system, which might not be deleted automatically.
In addition to the automatic deletion of the fault memories during programming, the fault memories
of all control units must therefore be read out and deleted again as described below after each
programming and coding process.
Work Procedure: 1
2

Press •F7“ in the control unit selection screen ('Overview' menu) to call up the Additional menu.
Select the function “Read all fault memories and
erase if required” and press •F12“ ('Next') to
confirm your selection  Erasing fault memories.
The fault memories of the control units are read out.

3

Once you have read out the fault memories, check
the fault memory entries.
Information
If control units are found to have faults that are not
Erasing fault memories
caused by control unit programming, these must first
be found and corrected. This work cannot be invoiced under the workshop campaign number.

4

Press •F8“ to delete fault memory entries.

5

Press •F12“ ('Yes') in response to the question as to whether you really want to delete all fault
memory entries.
The faults stored in the fault memories of the various control units are deleted.

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Information
If fault memory entries for individual control units cannot be deleted, proceed as follows:

6

Switch off the ignition.

Disconnect the PIWIS Tester diagnostic connector from the diagnostic socket.

Lock the vehicle using the driver's key.

Wait approx. 1 minute before unlocking the vehicle again.

Start the engine, leave it running for a short time and then stop it again.

Switch off the ignition and wait approx. 10 seconds before switching it back on again.

Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore
communication with the vehicle.

Read out the fault memory again and delete any fault memory entries that are stored.

Once you have erased the fault memories, select
the 'Overview' menu to return to the control unit
selection screen  Control unit selection.

Control unit selection

Concluding work
Work Procedure: 1

2

Carry out general concluding work for control unit programming as described in  Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester'.
Enter the campaign in the Warranty and Maintenance booklet.

Warranty processing
Information
The specified working time was determined specifically for carrying out this campaign and may differ
from the working times published in the Labor Operation List in PIWIS.

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Working time:
Labor time: 40 TU

Re-programming airbag control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out and erasing fault memory
 Damage Code WH30 066 000 1

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
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Dealership
Distribution
Routing

Service Manager

_______

Shop Foreman

_______

Service Technician

________

_______

_______

_______

Asst. Manager

_______

Warranty Admin.

_______

Service Technician

________

_______

_______

_______

Dr. Ing. h.c. F. PorscheeBay logo AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, 718®, 918 Spyder®, FOUR UNCOMPROMISED®, and the model numbers and
distinctive shapes of the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
Porsche Cars North America, Inc. believes the specifications to be correct at the time of printing. However, specifications, standard equipment and options are subject to change without notice. Some
options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. Please ask your authorized Porsche dealer for advice concerning the current availability of options
and verify the optional equipment that you ordered. Porsche recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA

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TSB/Document ID: 122-V9W9U-09

Replacement Service Bulletin Number:

MFR Communication Date: 2017-08-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEAT BELTS

MFR Component System:

MFR Component Subsystem:


Previous TSB

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