NHTSA ID Number: 10117488
Manufacturer Communication Number: 122-T5H9J-06
TSB/Document Date: 2017-09-14
Summary
Concerns: Underbody protection in rear left wheel housing Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that some of the underbody protection in the rear left wheel housing was not applied according to specifications on the affected vehicles due to a programming error at a production station. As a result, this area can become corroded over the service life of the vehicle.
Service
Technical Information
107/14 ENU
WE73
5
WE73 - Reworking Underbody Protection in Rear Left Wheel Housing (Workshop Campaign)
Vehicle Type:
Boxster S (981)/Boxster GTS (981)
Model Year:
2015
Concerns:
Underbody protection in rear left wheel housing
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is
a possibility that some of the underbody protection in the rear left wheel housing was not
applied according to specifications on the affected vehicles due to a programming error at a
production station.
As a result, this area can become corroded over the service life of the vehicle.
Action
Required:
Rework underbody protection in the rear left wheel housing and repaint the affected area.
Information
Please inform the customer during vehicle acceptance about the measure that must be carried out.
If necessary, also let the customer know that there can be a smell of paint for a while after the affected
area has been painted.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair.
This campaign affects only two (2) vehicles in North America:
WP0CB2A88FS140236
WP0CB2A8XFS140237
Materials:
•
•
•
•
•
•
•
•
•
Underbody protection, e.g. Terostat 9320 multi-functional sealing compound, sprayable seam and
surface sealant *
Primer, e.g. two-component primer Epoxidprimer
Paint in vehicle color
Sandpaper, P120 to P180 grit
Commercially available body brush (approx. 25 mm wide)
De-greasing cleaning agent, e.g. isopropanol
Adhesive tape
Protective film/masking tape
Clean, lint-free cloth
* The color of the underbody protection to be used must match the vehicle paintwork. Light or dark
underbody protection must therefore be used, depending on the color.
2014© Porsche Cars North America, Inc.
AfterSales
Dec 2, 2014
Page 1 of 6
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Service
WE73
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Technical Information
The WWS Warranty system will automatically add into the "Miscellaneous item" section (sublet) of the
claim after the claim has been submitted.
Tools:
Multi-press telescopic spray gun V.A.G 1761/1 or V.A.G 1628 - cartridge gun
Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
Attachment "A": Work Procedure
Information
The affected area, in which the underbody protection
must be reworked, is in the rear left wheel housing,
on the outside of the body flange between the side
panel and wheel housing Overview.
1
Raise the vehicle on a lifting platform Workshop
Manual '4X00IN Lifting the vehicle'.
2
Remove left rear wheel Workshop Manual
'440519 Removing and installing wheel'.
Overview
Dec 2, 2014
Page 2 of 6
AfterSales
2014© Porsche
Cars North America, Inc.
Service
Technical Information
107/14 ENU
3
Clean the affected area in the rear left wheel housing
Affected area in wheel housing.
4
Then sand the affected area in the rear left wheel
housing using P120 to P180 grit sandpaper.
5
Clean the affected area thoroughly to remove all
sanding dust. Blow sanding dust off the affected area
using compressed air if necessary.
6
Mask adjacent areas and components with suitable
protective film or masking tape.
7
WE73
5
Affected area in wheel housing
Apply primer to the affected area and leave it to dry. Read and follow the manufacturer specifications provided with the primer.
Information
To ensure an even application (spray pattern) of the sealing compound when using the Multi-press
telescopic spray gun V.A.G 1761/1, apply the sealant on a piece of cardboard as a test before
using it on the vehicle.
8
Apply underbody protection to the affected area
using a suitable spray gun, e.g. V.A.G 1761/1
Multi-press telescopic spray gun or V.A.G 1628
Cartridge gun with a layer thickness of 1.0 mm –
1.3 mm and leave it to dry Applying underbody
protection.
For additional information, see Workshop Manual
'5X00IN03 Corrosion protection measures during
repairs'.
9
Then spot-paint the affected area in vehicle colour
and leave it to dry.
Applying underbody protection
10 Remove protective film or masking tape.
11 Install left rear wheel Workshop Manual '440519 Removing and installing wheel'.
12 Remove the vehicle from the lifting platform.
13 Enter the campaign in the Warranty and Maintenance booklet.
2014© Porsche Cars North America, Inc.
AfterSales
Dec 2, 2014
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Technical Information
Information
The specified working time was determined specifically for carrying out this campaign and may differ
from the working times published in the Labor Operation List in PIWIS.
Attachment "B"
Claim Submission - Workshop Campaign WE73
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Scope 1:
Reworking underbody protection in rear left wheel housing.
Working time:
Reworking underbody protection in rear left wheel housing
Includes:
Removing and installing left rear wheel
Cleaning affected area in the rear left wheel housing
Masking adjacent areas
Sanding affected area in the rear left wheel housing
Applying primer to the affected area
Spot-painting the affected area in the rear left wheel housing
Labor time: 98 TU
Parts required:
WE730000001*
Expendable items: *
•
•
•
•
•
•
•
•
•
Underbody protection
Primer
Paint in vehicle colour
De-greasing cleaning agent
Sandpaper
Protective film/masking tape
Adhesive tape
Commercially available
paintbrush
Cleaning cloth
1 ea.
(for warranty invoicing only *)
* The WWS Warranty system will automatically add into the "Miscellaneous item" section (sublet) of the
claim after the claim has been submitted.
Damage code WE73 066 000 1
Dec 2, 2014
Page 4 of 6
AfterSales
2014© Porsche Cars North America, Inc.
Service
Technical Information
Scope 2:
107/14 ENU
WE73
5
Get an external service provider to rework the underbody protection in the rear left wheel
housing.
Working time:
Reworking underbody protection in rear left wheel housing
Labor time: 0 TU
The work involved will be carried out by an external service provider (paint shop) and will therefore be
invoiced based on sublet working time.
Parts required:
WE730000001*
Expendable items: *
•
•
•
•
•
•
•
•
•
Underbody protection
Primer
Paint in vehicle colour
De-greasing cleaning agent
Sandpaper
Protective film/masking tape
Adhesive tape
Commercially available
paintbrush
Cleaning cloth
1 ea.
(for warranty invoicing only *)
* The WWS Warranty system will automatically add into the "Miscellaneous item" section (sublet) of the
claim after the claim has been submitted.
Sublet labor:
Removing and installing left rear wheel
Cleaning affected area in the rear left wheel housing
Masking adjacent areas
Sanding affected area in the rear left wheel housing
Applying primer to the affected area
Spot-painting the affected area in the rear left wheel housing
2014© Porsche Cars North America, Inc.
AfterSales
Sublet working time: 98 TU
Dec 2, 2014
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Technical Information
Damage code WE73 066 000 1
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the
distinctive shapes of the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
Porsche
Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
Porsche dealer use only and cannot be copied or distributed. Porsche recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
Dec 2, 2014
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AfterSales
2014© Porsche Cars North America, Inc.
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TSB/Document ID: 122-T5H9J-06
Replacement Service Bulletin Number:
MFR Communication Date: 2014-12-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MFR Component System:
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