NHTSA ID Number: 10117479
Manufacturer Communication Number: 122-X3H2P-06
TSB/Document Date: 2017-09-14
Summary
Concerns: Cylinder head Information: This is to inform you of a Stop Sale Campaign on the above-mentioned vehicles. Routine tests carried out previously have shown that the cylinder head on the engines on the affected vehicles do not meet the required specifications and there is a possibility that the long-term durability required by Porsche
will not be met.
Type batteries, recommended current rating of 70A
fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105.
Coolant collection container
Assembly pliers for spring band clamps, e.g. VAS
6890 - Spring band clamp pliers
Draining coolant from the engine to be
replaced
Suitable flexible screwdriver
VAS 6935 - Pole terminal puller
Removing wiper arms
Suitable vice-grip wrench
(at least 300 mm long)
Removing DME control unit
Suitable air-conditioning service unit, e.g. VAS 6456A
- A/C service station with rinsing device
Draining and filling refrigerant in the air
conditioning system
Suitable mounting lever
Loosening cardan shaft on transfer gear
Nr.21 - Disassembly tool
Disconnecting parking lock cable from PDK
transmission
VAS 6832 - Master Gear unit elevating platform
Removing and installing engine
Cayenne assembly fixture for Master Gear
T10187 - Press-out tool
Workshop crane
Removing and mounting engine
Suitable lifting equipment, e.g. 3033 - Lifting tackle
9689 - Centering pin
9700/2 - Transport eyebolt
3269 - Engine support
VAS 6262A - Adapter for oil filling
Checking and topping up ATF
VAS 6262/2 - Adapter for filling ATF oil
9696 - Filling device
•
Filling coolant and bleeding the cooling
system
Other tools:
Torque screwdriver, 1.5 – 3 Nm (1 – 2 ftlb.), e.g. Nr.89 Pos.5 - Torque screwdriver
Torque wrench, 4 – 20 Nm (3 – 15 ftlb.), e.g. Nr.90 Pos.2 - Torque wrench
Torque wrench, 10 – 60 Nm (7.5 – 44 ftlb.), e.g. Nr.90 Pos.3 - Torque wrench
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Torque wrench, 25 – 130 Nm (19 - 96 ftlb.), e.g. Nr.90 Pos.4 - Torque wrench
Torque wrench, 40 – 200 Nm (30 - 148 ftlb.), e.g. Nr.90 Pos.6 - Torque wrench
Torque angle torque wrench, 4 – 400 Nm (3 – 296 ftlb.), e.g. Nr.88 - Torque angle torque wrench.
Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
Attachment "A"
Procedure:
Information
Given that the engines are being replaced, the vehicle-specific stickers showing the VIN and engine
number must be replaced by updated stickers showing the new engine number.
Since it takes approx. 6 to 9 working days plus shipping for Porsche
AG to deliver the vehicle-specific
stickers, the vehicle-specific stickers - Thatcham sticker (3 ea., Part No. 7P5.010.732.S) - should
be requested as soon as a new engine has been allocated to a certain vehicle.
1
Allocate the new engine to the vehicle and request vehicle-specific stickers from Porsche AG, via
PCNA.
To ensure that your request is processed quickly and efficiently, use the following
procedure when ordering the vehicle-specific stickers:
The vehicle-specific stickers must be requested from PCNA via a PTAR.
As soon as you have the engine, parts kits and vehicle, send the following information and details to
PCNA via a PTAR:
•
•
•
Vehicle identification number
Engine number of the new engine, which will be installed in the vehicle
Delivery address and name of the contact person to whom the documents must be sent
When requesting the documents, also attach digital photos showing the vehicle identification
number of the vehicle and the engine number of the new engine to the ticket.
This can help to avoid transmission errors and longer processing times.
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Information
The engine number Engine number -arrow- is
stamped on the front of the housing next to the
vibration damper.
Engine number
Replacing engine
Procedure:
1
Remove engine Workshop Manual '100119 Removing and installing engine'.
2
Remove engine to be replaced from the transmission and secure it on an assembly support
Workshop Manual '100127 Removing engine from transmission and mounting engine on
transmission'.
3
Remove peripheral parts on the engine to be replaced. Workshop Manual '100433 Completing
reconditioned engine'.
4
Remove transport packaging on the new engine and lift new engine using a engine hoist
Workshop Manual '1001IN Lifting engine with a workshop crane'.
5
Fit peripheral parts on the new engine. Workshop Manual '100433 Completing reconditioned
engine'.
6
Fit new engine on the transmission Workshop Manual '100127 Removing engine from transmission and mounting engine on transmission'.
7
Install new engine. Workshop Manual '100119 Removing and installing engine'.
8
Drain the engine oil and the coolant from the engine that was replaced before it is shipped to its final
destination.
Subsequent work
Procedure 1:
Update the vehicle data with the engine number of the newly installed engine.
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Information
Once the engine in the vehicle has been replaced, the engine number of the newly installed engine
must be stored in the vehicle data instead of the old engine number.
To do this, the engine number must be updated in the data stored in the vehicle using the PIWIS Tester.
1
Connect a battery charger or power supply, suitable for AGM type batteries, recommended current
rating of 70A fixed voltage 13.5V to 14.5V to the jump-start terminals in the engine compartment.
2
Switch on the ignition using the original driver's key.
To do this, replace the control panel in the ignition lock with the original driver's key if necessary.
3
9818 - PIWIS Tester II with software version 14.300 (or higher) installed must be connected to the
vehicle communication module (VCI) via the USB cable. Then, connect the communication module
to the vehicle and switch on the PIWIS Tester.
4
On the PIWIS Tester start screen, call up the 'Diagnostics' menu and select the vehicle type
'Cayenne' '92A as of MY 2011'.
The diagnostic application is then started and the control unit selection screen is populated.
Information
The procedure described here is based on the PIWIS Tester II software version 14.300.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
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5
In the control unit selection screen ( 'Overview'
menu), press •F7“ to call up the 'Additional
menu' ( Calling up Additional menu).
6
When the question “Create Vehicle Analysis Log
(VAL)?” appears, either press •F12“ to create a VAL
or press •F11“ if you do not want to create a VAL.
7
Press •>>“ to acknowledge the message informing
you that campaigns for the vehicle are stored in the
PIWIS information system.
AfterSales
Calling up Additional menu
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Select 'Maintenance of vehicle data' and press
•>>“ to confirm your selection Maintenance of
vehicle data.
Maintenance of vehicle data
9
To enter the engine number, click in the 'Engine
number' text box so that the cursor starts to flash.
Delete the old engine number and enter the engine
number of the newly installed engine ( Entering
engine number).
Then press •>>“ to continue.
10 Press •>>“ to skip the other vehicle data.
Entering engine number
11 Check the engine number you entered for the newly
installed engine.
Then press •F8“ to save the change you made
to the engine number and continue by pressing
•>>“ Saving change to engine number.
12 Press •F8“ to save the values again and complete
the adaptation of the vehicle data by pressing •>>“.
13 Select the 'Overview' menu and press •
“Cayenne” > “92A as of MY 2011” The diagnostic application is then started and the control unit
selection screen is populated.
5
Select DME > Maintenance Repairs > Oil Filling. Follow the listed guidelines and pre conditions to
correct the engine oil level.
Perform throttle valve adaptation of the newly installed engine.
1
Connect a battery charger or power supply, suitable for AGM type batteries, recommended current
rating of 70A fixed voltage 13.5V to 14.5V to the jump-start terminals in the engine compartment.
2
Switch on the ignition using the original driver’s key. To do this, replace the control panel in the
ignition lock with the original driver’s key if necessary.
3
9818 – PIWIS Tester II with software 14.300 (or higher) installed must be connected to the vehicle
communication module (VCI) via the USB cable. Then connect the communication module to the
vehicle and switch on the PIWIS Tester.
4
On the PIWIS Tester start screen, call up the > “Diagnostics” menu and select the vehicle type >
“Cayenne” > “92A as of MY 2011” The diagnostic application is then started and the control unit
selection screen is populated. Select DME > Maintenance Repairs > Adaptations > Next - F 12 >
Observe all preconditions > Throttle Adaptation > Start - F 8. Repeat the selection process and high
light the Kickdown adaptation > Start - F 8 > Back - F11 when adaptation is successfully completed.
Road test vehicle.
Verify the new engine does not have any codes or any performance issues during a road test. Create an
“After Repairs” VAL with the PIWIS Tester. Attach the VAL to the PQIS job.
1
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Connect a battery charger or power supply, suitable for AGM type batteries, recommended current
rating of 70A fixed voltage 13.5V to 14.5V to the jump-start terminals in the engine compartment.
AfterSales
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2
Switch on the ignition using the original driver’s key. To do this, replace the control panel in the
ignition lock with the original driver’s key if necessary.
3
9818 – PIWIS Tester II with software 14.300 (or higher) installed must be connected to the vehicle
communication module (VCI) via the USB cable. Then connect the communication module to the
vehicle and switch on the PIWIS Tester.
4
On the PIWIS Tester start screen, call up the > “Diagnostics” menu and select the vehicle type >
“Cayenne” > “92A as of MY 2011” The diagnostic application is then started and the control unit
selection screen is populated. Additional Menu > F7 > Service VAL > Execute – F8 > when program
is completed confirm VIN is correct with Yes - F12 > Next - F12 > Select “after Repairs” in the drop
down screen for the type of VAL > Next – F12 to complete the VAL.
5
Switch off ignition.
6
Disconnect the PIWIS Tester from the vehicle.
7
Switch off and disconnect the battery charger.
8
On vehicles with Porsche Entry & Drive, replace the original driver's key in the ignition lock with the
control panel again.
Affix new vehicle identification stickers over existing stickers on the engine compartment lid,
bottom of A-pillar and inner side of D-pillar.
Information
Once the engine in the vehicle has been replaced, the stickers affixed to the vehicle showing the vehicle
identification number and engine number must be replaced with updated stickers showing the engine
number of the newly installed engine.
Important! Confirm that the updated stickers are accurate prior to installation. Contact PCNA for any
discrepancies or concerns.
The stickers must be affixed at the following positions on the right-hand side of the vehicle in
direction of travel:
•
Side of engine compartment lid
•
Bottom of A-pillar
•
Inner side of D-pillar (above tail light)
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Affix new sticker on the engine compartment
lid.
1.1
Clean the sticker Sticker on engine
compartment lid affixed to the engine
compartment lid using a suitable cleaning
agent (e.g. isopropanol) and then rub it dry
with a clean, lint-free cloth.
1.2
Affix a new sticker over the existing sticker
in such a way that the existing sticker is
covered exactly by the new sticker. When
affixing the new sticker, make sure that the
new sticker is affixed with the same text
alignment as the existing sticker.
1.3
2
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Sticker on engine compartment lid
Close the engine compartment lid.
Affix new sticker to the bottom of the A-pillar.
2.1
Open the front door on the right-hand side of
the vehicle.
2.2
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
- Phosphorus Replacement Technology to help extend the life of...
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN...
- Or one year, whichever comes first
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If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: 122-X3H2P-06
Replacement Service Bulletin Number:
MFR Communication Date: 2014-09-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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