NHTSA ID Number: 10117474
Manufacturer Communication Number: 122-V2T3A-06
TSB/Document Date: 2017-09-14
Summary
Concerns: Spring struts for front and rear axle Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Internal quality checks have shown that front-axle and rear-axle spring struts with shock absorbers from a batch in which an O-ring on the shock absorber might be damaged were installed on some vehicles. This can result in a loss of pressure in the gas-filled shock absorber over the service life of the vehicle and can cause rumbling noises when driving on uneven road surfaces.
Oct 7, 2014
Page 6 of 21
AfterSales
2014© Porsche Cars North America, Inc.
Service
Technical Information
64/14 ENU
WE40
4
4
Remove wheel on the affected front-axle spring strut Workshop Manual '440519 Removing and
installing wheel'.
5
Remove affected front-axle spring strut with a batch number lower than 14125 or with no
batch number Workshop Manual '408519 Removing and installing front spring strut'.
6
Measure adjustment dimension for the vehicle height
on the removed spring strut.
To do this, use a steel rule as shown in Figure
Measuring vehicle height on spring strut to
measure the distance between the adjusting nut
Measuring vehicle height on spring strut -1- and the
upper edge on the damper foot Measuring vehicle
height on spring strut -2-.
Take note of the measured distance Measuring
vehicle height on spring strut -A-.
7
Install new spring strut Workshop Manual '408519
Removing and installing front spring strut'.
Measuring vehicle height on spring strut
8
Pre-set the vehicle height on the new spring strut.
8.1
Loosen the lock nut Pre-setting vehicle
height -2- on the spring strut as required
using insert for 9647 - hook wrench or a
hook wrench.
8.2
Screw the adjusting nut Pre-setting vehicle
height -1- on the spring strut up or down until
the distance between the adjusting nut and
the upper edge on the damper foot is the
same as the distance measured in Step 6.
8.3
Screw the lock nut Pre-setting vehicle
height -2- up as far as the adjusting nut
Pre-setting vehicle height -1-. Do not change
the position of the adjusting nut while doing
this.
8.4
Tighten the lock nut Pre-setting vehicle
height -2- using insert for 9647 - hook
2014© Porsche
Cars North America, Inc.
AfterSales
Pre-setting vehicle height
Oct 7, 2014
Page 7 of 21
4
Service
WE40
ENU
Technical Information
64/14
wrench and a torque wrench. Counter at the adjusting nut Pre-setting vehicle height -1with a hook wrench while doing this.
Tightening torque 20 Nm (15 ftlb.) +5 Nm (+3.5 ftlb.)
9
Install cowl panel cover Workshop Manual '664419 Removing and installing cowl panel cover'.
10 Install front trim panel Workshop Manual '700219 Removing and installing front trim panel'.
11 Install wiper arm Workshop Manual '922519 Removing and installing wiper arm'.
12 If spring struts with a batch number lower than 14125 or with no batch number are also
installed on the rear axle, replace these as well.
To do this, continue with Technical Information 'WE4000 Replacing spring strut for rear axle'.
If no rear-axle spring struts are affected, continue with Technical Information 'WE4000
Subsequent work'.
Replacing spring strut for rear axle
Parts Info:
Part No.
Designation
– Location
Qty.
918.333.057.03
Spring strut, complete - rear axle
1 ea.*
* The rear-axle spring struts are identical on the left and right. Either one or two spring struts must be
ordered, depending on the number of spring struts affected.
The following parts will also be required for each spring strut to be replaced:
Tools:
•
•
•
•
•
•
Oct 7, 2014
Page 8 of 21
N 106.421.01
Hexagon-head bolt, M8 x 25
– Mounting plate for rear-axle spring strut
2 ea.
999.084.656.01
Hexagon nut, M10
– Rear-axle spring strut mounting
2 ea.
9003 - Socket wrench for central wheel lock
9004 - Socket wrench for central wheel lock cover
Insert for 9647 - hook wrench
Hook wrench for chassis adjustment
Torque wrench, 2 – 10 Nm (1.5 – 7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
Torque wrench, 6 – 50 Nm (4.5 – 37 ftlb.), e.g. V.A.G 1331 - Torque wrench, 6-50 Nm (4.5-37
ftlb.)
AfterSales
2014© Porsche
Cars North America, Inc.
Service
Technical Information
•
•
64/14 ENU
WE40
4
Torque wrench, 40 – 200 Nm (30 – 148 ftlb.), e.g. V.A.G 1332 - Torque wrench, 40-200 Nm
(30-148 ftlb.)
A suitable measuring tool for measuring height adjustment on the spring strut, e.g. 300-mm steel
rule
Attachment "A": Work Procedure
NOTICE
Removing/fitting wheels
•
Risk of damage to (ceramic) brake discs
Carefully guide the wheel towards the wheel hub, thereby preventing any heavy impact on the
(ceramic) brake disc.
1
Remove wheel on the affected rear-axle spring strut Workshop Manual '440519 Removing and
installing wheel'.
2
Remove rear wheel housing liner.
3
2.1
Remove front part of rear wheel housing liner Workshop Manual '53691901 Removing
and installing rear wheel housing liner (front part)'.
2.2
Remove rear part of rear wheel housing liner Workshop Manual '53691903 Removing and
installing rear wheel housing liner (rear part)'.
Affected rear-axle spring strut with a batch number lower than 14125 or with no batch
number Workshop Manual '427119 Removing and installing rear spring strut'.
2014© Porsche Cars North America, Inc.
AfterSales
Oct 7, 2014
Page 9 of 21
4
Service
WE40
ENU
Technical Information
64/14
4
Measure adjustment dimension for the vehicle height
on the removed spring strut.
To do this, use a steel rule as shown in Figure
Measuring vehicle height on spring strut to
measure the distance between the adjusting nut
Measuring vehicle height on spring strut -1- and the
upper edge on the damper foot Measuring vehicle
height on spring strut -2-.
Take note of the measured distance Measuring
vehicle height on spring strut -A-.
5
Install new spring strut Workshop Manual '427119
Removing and installing rear spring strut'.
Measuring vehicle height on spring strut
6
7
Oct 7, 2014
Page 10 of 21
Pre-set the vehicle height on the new spring strut.
6.1
Loosen the lock nut Pre-setting vehicle
height -2- on the spring strut as required
using insert for 9647 - hook wrench or a
hook wrench.
6.2
Screw the adjusting nut Pre-setting vehicle
height -1- on the spring strut up or down until
the distance between the adjusting nut and
the upper edge on the damper foot is the
same as the distance measured in Step 4.
6.3
Screw the lock nut Pre-setting vehicle
height -2- up as far as the adjusting nut
Pre-setting vehicle height -1-. Do not change
the position of the adjusting nut while doing
this.
6.4
Tighten the lock nut Pre-setting vehicle
Pre-setting vehicle height
height -2- using insert for 9647 - hook
wrench and a torque wrench. Counter at the adjusting nut Pre-setting vehicle height -1with a hook wrench while doing this.
Tightening torque 20 Nm (15 ftlb.) +5 Nm (+3.5 ftlb.)
Install rear wheel housing liner.
AfterSales
2014© Porsche
Cars North America, Inc.
Service
Technical Information
64/14 ENU
WE40
4
7.1
Install rear part of rear wheel housing liner Workshop Manual '53691903 Removing and
installing rear wheel housing liner (rear part)'.
7.2
Install front part of rear wheel housing liner Workshop Manual '53691901 Removing and
installing rear wheel housing liner (front part)'.
Subsequent work
Tools:
•
•
•
•
•
•
•
•
9003 - Socket wrench for central wheel lock
9004 - Socket wrench for central wheel lock cover
VAS 6826 - Steering wheel alignment gauge
Insert for 9647 - hook wrench
Hook wrench for chassis adjustment
Torque wrench, 2 – 10 Nm (1.5 – 7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
Torque wrench, 150 – 800 Nm (111 – 592 ftlb.), e.g. V.A.G. 1601 - Torque wrench 150-800 Nm
(111-592 ftlb.)
9818 - PIWIS Tester II
Attachment "A": Work Procedure
NOTICE
Removing/fitting wheels
•
Risk of damage to (ceramic) brake discs
Carefully guide the wheel towards the wheel hub, thereby preventing any heavy impact on the
(ceramic) brake disc.
1
Fit all wheels Workshop Manual '440519 Removing and installing wheel'.
2
Lower the vehicle and remove it from the lifting platform Workshop Manual '4X00IN Lifting the
vehicle'.
3
2.1
Lower the vehicle onto the 9453 - access ramps with the lifting platform.
2.2
Remove mounting plates 9002 - Lifting platform holders and install the covers on the
underbody Workshop Manual '518119 Removing and installing jacking points'.
Adjust vehicle height and wheel load to the previously determined values.
For instructions on how to do this, see Workshop Manual '449503 Suspension alignment,
complete'
Comply with specifications Workshop Manual '4X00IN Adjustment values for suspension
alignment'
2014© Porsche
Cars North America, Inc.
AfterSales
Oct 7, 2014
Page 11 of 21
4
Service
WE40
ENU
Technical Information
64/14
Information
If the vehicle height and the axle loads of all four wheels were set to the previously determined
values, experience has shown that there is no need to perform suspension alignment or adjust
the other wheel positions.
4
Calibrate PASM height sensors and acceleration sensors using 9818 - PIWIS Tester II.
Select PASM control unit > "Maintenance/repairs" menu >> "Calibration" function
5
Enter the workshop campaign in the Warranty and Maintenance booklet.
Attachment "B": Claim Submission - Workshop Campaign WE40
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Scope 1:
Checking batch numbers of spring struts for front and rear axle – No spring struts have to be
replaced.
Working time:
Checking batch numbers of spring struts for front and rear axle
Includes:
Raising and lowering the vehicle
Labor time: 111 TU
Damage code WE40 066 000 1
Scope 2:
Checking batch numbers and replacing one spring strut for front axle.
Working time:
Checking batch numbers and replacing one spring strut for front axle
Includes:
Raising and lowering the vehicle
Measuring vehicle height and wheel load
Removing and installing front trim panel
Removing and installing cowl panel cover
Removing and installing wheel
Removing and installing spring strut for front axle
Adjusting vehicle height and wheel load
Calibrating PASM height sensors and acceleration sensors
Labor time: 324 TU
Parts required for vehicles with lift system (I-no. 474):
Oct 7, 2014
Page 12 of 21
AfterSales
2014© Porsche
Cars North America, Inc.
Service
Technical Information
918.343.057.05
64/14 ENU
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 📌【We are Here for You】Dear valued customer, please be...
- 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
- 🔥【3000+ Active Tests = MK900/MK900BT but...
- 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
- 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 122-V2T3A-06
Replacement Service Bulletin Number:
MFR Communication Date: 2014-10-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION:MULTIPLE AXLE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




