NHTSA ID Number: 10117457
Manufacturer Communication Number: 122-K8Q9H-06
TSB/Document Date: 2017-09-14
Summary
Concerns: 20-inch Sport Classic wheel (I-no. XRU) Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. The opening for the wheel hub cover on the 20-inch Sport Classic wheel (I-no. XRU) was not machined correctly due to an error during the production process. As a result, there is no guarantee that the wheel can be balanced correctly when changing the tire, depending on the wheel balancing machine used. This can result in noticeable vibrations and reduced driving comfort.
4
Service
Technical Information
23/14 ENU
WE16
WE16 - Replacing Sport Classic Wheel (Workshop Campaign)
Vehicle Type:
911 Turbo (991)/911 Turbo S (991)
Model Year:
2014
Concerns:
20-inch Sport Classic wheel (I-no. XRU)
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. The opening
for the wheel hub cover on the 20-inch Sport Classic wheel (I-no. XRU) was not machined
correctly due to an error during the production process.
As a result, there is no guarantee that the wheel can be balanced correctly when changing the tire,
depending on the wheel balancing machine used. This can result in noticeable vibrations and reduced
driving comfort.
Action
Required:
Replace disc wheel
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. North America. All customers will receive a mailed notification that WE16 applies to their vehicle
and advises them to contact their authorized Porsche dealer/Centre for repair.
Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
Parts Info:
NOTE: PARTS WILL NOT BE AUTOMATICALLY ALLOCATED TO YOUR DEALERSHIP. IF YOU
REQUIRE PARTS, PLEASE ORDER THEM VIA A PTEC/PAV.
•
Vehicles with 20-inch Sport Classic wheel, Silver (I-no. 340/XD9)
Part No.
Designation
Qty.
000.043.110.44
Disc wheel, 9 J x 20
GT Silver Metallic (I-no. 340/XD9)
2 ea.
000.043.110.45
Disc wheel, 11.5 J x 20
GT Silver Metallic (I-no. 340/XD9)
2 ea.
2014© Porsche Cars North America, Inc.
AfterSales
Jun 5, 2014
Page 1 of 6
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WE16
ENU
•
Materials:
Technical Information
23/14
955.361.053.00
Valve for TPM
Silver (I-no. UX6)
4 ea.
N 908.729.01
Valve cap for TPM valve
Silver (I-no. UX6)
4 ea.
4D0.601.365
Fastening screw for TPM valve
4 ea.
Vehicles with 20-inch Sport Classic wheel, Black (I-no. XDG)
Part No.
Designation
Qty.
000.043.110.46
Disc wheel, 9 J x 20
Black (I-no. XDG)
2 ea.
000.043.110.47
Disc wheel, 11.5 J x 20
Black (I-no. XDG)
2 ea.
9P1.601.361
Valve for TPM
Black (I-no. UX7)
4 ea.
WHT.006.913
Valve cap
Black (I-no. UX7)
4 ea.
4D0.601.365
Fastening screw for TPM valve
4 ea.
Required materials - usually already available in the Porsche
dealership:
•
•
Balance stick-on weights, 5 - 90 grams as required; for Part No., see Porsche Electronic Parts
Catalog (PET)
Tire mounting paste, e.g. TIP TOP Universal mounting paste
Wheel balance stick-on weights can be added manually in WWS as a sublet part.
Attachment "A": Work Procedure
Jun 5, 2014
Page 2 of 6
1
Raise the vehicle on a lifting platform Workshop Manual '4X00IN Lifting the vehicle'.
2
Replace all four disc wheels.
To do this, perform the following steps on all wheels:
AfterSales
2014© Porsche Cars North America, Inc.
Service
Technical Information
23/14 ENU
WE16
4
Information
•
The temperature of the tires during removal/mounting must be at least 59° F (15° C)
(ideal temperature: approx. 68° F (20° C)). Allow enough time to heat the vehicle/tires
in a suitable environment if necessary.
•
Before changing a tire, read out the remaining life span of the wheel electronics unit
(battery capacity) using the PIWIS Tester. The value you read out gives an indication as
to whether or not it needs to be replaced (not a 100% value). If the values are considerably lower than expected for the next tire change, talk to the customer and discuss
whether the wheel electronics unit(s) should also be replaced.
•
Only use TIP TOP Universal or Contifix as the removal/mounting paste (sliding
compound). Use sufficient sliding compound.
•
Do not exert any considerable localized pressure on the disc wheel (rim) and tyre during
removal/mounting. If excessive pressure is applied, damage will occur that will render a
tire unusable (ready for disposal) and/or require a new disc wheel (rim).
•
Before removal/mounting, check the mounting head of the mounting machine for
damage (scoring, soiling). Clean the mounting head if necessary, or replace it. A dirty
or damaged mounting head can cause paint damage and pressure points on the rim
flange.
•
All parts that touch the disc wheel and tire must be made of plastic to prevent damage
to paintwork during removal/mounting. Protect the rim flange with adhesive tape if
necessary. The mounting lever can also be covered with adhesive tape in order to avoid
damaging the area around the spokes (during removal/fitting).
•
If you do not have a mounting lever with plastic protection, use a rim flange protector
(assembly aid) and avoid letting it slip on to the rim flange.
•
Before re-fitting the tire, check it for damage (sealing face between tire/rim, ply
breakage, tire beads, sidewalls and tread depth).
•
On vehicles with TPM (aluminum valve), a new valve with a new fastening screw must be
installed when changing the wheel electronics unit.
•
When mounting tires, pay particular attention to the rolling direction and the inside and
outside.
2.1
Remove wheel Workshop Manual '440519 Removing and installing wheel'.
2.2
Carefully remove the tyre from the disc wheel Workshop Manual '444019 Removing and
installing tyres (mounting tyres)'.
2.3
Remove wheel electronics unit and install it on the new disc wheel with a new valve
Workshop Manual '443219 Removing and installing wheel electronics'.
2.4
Mount the tire you removed earlier on the new disc wheel Workshop Manual '444019
Removing and installing tyres (mounting tyres)'.
2.5
Balance the wheel Workshop Manual '440594 Balancing/optimising wheels'.
2014© Porsche
Cars North America, Inc.
AfterSales
Jun 5, 2014
Page 3 of 6
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WE16
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Technical Information
23/14
2.6
Fit the wheel Workshop Manual '440519 Removing and installing wheel'.
3
Remove the vehicle from the lifting platform.
4
Enter the workshop campaign in the Warranty and Maintenance booklet.
Information
The working times specified below were determined specifically for carrying out this campaign and may
differ from the working times published in the Labor Operation List in PIWIS.
Attachment "B": Claim Submission - Workshop Campaign WE16
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Wheel balance stick-on weights can be added manually in WWS as a sublet part.
Scope 1:
Vehicles with 20-inch Sport Classic wheel, Silver (I-no. 340/XD9)
Working time:
Replacing Sport Classic wheel
Includes:
Removing and installing wheel (4x)
Removing and installing tire (4x)
Removing and installing wheel electronics unit (4x)
Removing and installing hub cap (4x)
Balancing/optimising wheel (4x)
Labor time: 179 TU
Parts required:
000.043.110.44
Disc wheel, 9 J x 20, GT Silver Metallic
2 ea.
000.043.110.45
Disc wheel, 11.5 J x 20, GT Silver Metallic
2 ea.
955.361.053.00
Valve for TPM, Silver
4 ea.
N 908.729.01
Valve cap for TPM valve, Silver
4 ea.
4D0.601.365
Fastening screw for TPM valve
4 ea.
WE160000001 *
Expendable items *
1 ea.
(for warranty
invoicing only *)
•
•
Jun 5, 2014
Page 4 of 6
Balance stick-on weights, 5 - 90 grams as
required
Tire mounting paste, e.g. TIP TOP Universal
mounting paste
AfterSales
2014© Porsche Cars North America, Inc.
Service
Technical Information
23/14 ENU
WE16
4
*Wheel balance stick-on weights can be added manually in WWS as a sublet part.
Damage code WE16 066 000 2
Scope 2:
Vehicles with 20-inch Sport Classic wheel, Black (I-no. XDG)
Working time:
Replacing Sport Classic wheel
Includes:
Removing and installing wheel (4x)
Removing and installing tire (4x)
Removing and installing wheel electronics unit (4x)
Removing and installing hub cap (4x)
Balancing/optimising wheel (4x)
Labor time: 179 TU
Parts required:
000.043.110.46
Disc wheel, 9 J x 20, Black
2 ea.
000.043.110.47
Disc wheel, 11.5 J x 20, Black
2 ea.
9P1.601.361
Valve for TPM, Black
4 ea.
WHT.006.913
Valve cap, Black
4 ea.
4D0.601.365
Fastening screw for TPM valve
4 ea.
WE160000001 *
Expendable items *
1 ea.
(for warranty
invoicing only *)
•
•
Balance stick-on weights, 5 - 90 grams as
required
Tire mounting paste, e.g. TIP TOP Universal
mounting paste
* Wheel balance stick-on weights can be added manually in WWS as a sublet part.
Damage code WE16 066 000 2
References:
Workshop Manual '4X00IN Lifting the vehicle'
Workshop Manual '440519 Removing and installing wheel'
Workshop Manual '444019 Removing and installing tyres (mounting tyres)'
Workshop Manual '443219 Removing and installing wheel electronics'
2014© Porsche Cars North America, Inc.
AfterSales
Jun 5, 2014
Page 5 of 6
4
Service
WE16
ENU
Technical Information
23/14
Workshop Manual '440594 Balancing/optimising wheels'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the
distinctive shapes of the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
Porsche Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
Porsche dealer use only and cannot be copied or distributed. Porsche recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
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2014© Porsche Cars North America, Inc.
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TSB/Document ID: 122-K8Q9H-06
Replacement Service Bulletin Number:
MFR Communication Date: 2014-06-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: WHEELS
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