NHTSA ID Number: 10117445
Manufacturer Communication Number: 122-J5A5S-05
TSB/Document Date: 2017-09-14
Summary
Concerns: High-voltage battery control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. New software for the high-voltage battery control unit is available for the affected vehicles. This software improves or corrects the following: The temperature of the high-voltage battery is monitored by two temperature sensors for each cell module. The current diagnostic setup of the high-voltage system does not allow for this redundancy and causes the warning message "Hybrid
system failure - Park vehicle safely" to be displayed in the instrument cluster if one temperature sensor fails even though the temperature of the cell module is still monitored reliably by the remaining sensor.
Service
Technical Information
21/15
ENU
WF10
2
WF10 - Re-programming High-voltage Battery Control Unit (Workshop Campaign)
Important:
CRITICAL WARNING - THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS IN
THE VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE VEHICLE
VOLTAGE BE BETWEEN 13.5 VOLTS AND 14.5 VOLTS DURING THIS PROGRAMMING. OTHERWISE, THE
PROGRAMMING COULD FAIL RESULTING IN DAMAGED CONTROL UNITS. CONTROL UNITS DAMAGED BY
INADEQUATE VOLTAGE WILL NOT BE COVERED UNDER WARRANTY. THE TECHNICIAN MUST VERIFY THE
ACTUAL VEHICLE VOLTAGE IN THE INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE STARTING
THE CAMPAIGN AND ALSO DOCUMENT THE ACTUAL VOLTAGE ON THE REPAIR ORDER. IT IS ALSO
ADVISABLE TO MONITOR THE VEHICLE VOLTAGE DURING THE PROGRAMMING VIA THE INSTRUMENT
CLUSTER. PLEASE REFER TO EQUIPMENT INFORMATION EQ-1105 FOR A LIST OF SUITABLE BATTERY
CHARGERS/POWER SUPPLIES WHICH SHOULD BE USED TO MAINTAIN VEHICLE VOLTAGE.
Model Year:
As of 2014 up to 2015
Vehicle Type:
Panamera S E-Hybrid
Concerns:
High-voltage battery control unit
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. New software
for the high-voltage battery control unit is available for the affected vehicles. This software
improves or corrects the following:
•
The temperature of the high-voltage battery is monitored by two temperature sensors for each cell
module. The current diagnostic setup of the high-voltage system does not allow for this redundancy
and causes the warning message "Hybrid system failure - Park vehicle safely" to be displayed in the
instrument cluster if one temperature sensor fails even though the temperature of the cell module is
still monitored reliably by the remaining sensor.
Once the vehicle is stopped, it can no longer be driven.
To prevent this, the diagnostic setup of the high-voltage system will be adapted to allow for redundant
temperature monitoring in future and the failure of one temperature sensor will no longer cause the
high-voltage system to be switched off.
A corresponding fault memory entry reporting the failure of the temperature sensor will also be stored in
the fault memory of the high-voltage battery control unit.
•
Due to an error in certain versions of the high-voltage battery control unit software, there is a possibility of exhaustive discharge and thus irreversible damage to the high-voltage battery.
2015© Porsche Cars North America, Inc.
AfterSales
Apr 27, 2015
Page 1 of 7
2
Service
WF10
Action
Required:
ENU
Technical Information
21/15
Re-program the high-voltage battery control unit.
Information
It takes about 6 minutes to program the high-voltage battery control unit.
Once programming is complete, a control unit run-on phase of at least 6 minutes with the ignition
switched off is required so that on-board diagnosis of the high-voltage system can be performed. The
vehicle cannot be started until on-board diagnosis is completed successfully.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 1,160 vehicles in North America.
Information
If other campaigns for programming the high-voltage battery control unit are open in addition to
this campaign, only the latest campaign for programming the high-voltage battery control unit must be
carried out.
The programming code specified in the Technical Information for the latest campaign must be
used for control unit programming in order to ensure that the high-voltage battery control unit is always
re-programmed with the latest software.
Other open programming campaigns that affect the high-voltage battery control unit and involve the
identical procedure must therefore no longer be carried out.
Proceed as follows in this case:
Tools:
•
In PQIS, mark the relevant campaign as 'cannot be carried out' with the reason “Modification of
the affected component”. The "Warranty relevance" flag must be activated in order to be able
to set a warranty claim and close the campaign.
•
A warranty claim must be submitted for the campaign in which 0 TU is entered as the specified
working time and no material items are specified.
•
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of
70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105.
9818 - PIWIS Tester II with PIWIS Tester software version 15.410 (or higher) installed.
•
Information
Prerequisite for installing PIWIS Tester test software version 15.410:
Test software version 15.400 must already be installed on the PIWIS Tester in order to install software
version 15.410.
Work
Procedure:
Apr 27, 2015
Page 2 of 7
See Attachment “A”.
AfterSales
2015© Porsche Cars North America, Inc.
Service
Technical Information
Claim
Submission:
21/15
ENU
WF10
2
See Attachment “B”.
Attachment "A": Work Procedure
Preliminary work
NOTICE
Fault entry in the fault memory and control unit programming aborted due to undervoltage.
•
Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.
Before starting control unit programming, connect a suitable battery charger or power supply, suitable for
AGM type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V.
NOTICE
Control unit programming will be aborted if the WLAN connection is unstable.
•
An unstable WLAN connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.
During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.
NOTICE
Programming interrupted
•
Malfunctions in control unit
•
Risk of damage to control unit
Route the line between the PIWIS Tester and the vehicle communication module (VCI) without tension to
prevent the line from slipping out of the USB connection on the PIWIS Tester.
Lock connecting lines on the vehicle communication module (VCI) using the bayonet lock.
Route the line between the vehicle communication module (VCI) and diagnostic socket on the vehicle
without tension and make sure that the connector is inserted fully into the diagnostic socket.
Check that the rechargeable battery for the PIWIS Tester is charged sufficiently. Connect the PIWIS Tester
to the power supply unit if necessary.
NOTICE
Control unit programming will be aborted if the vehicle key is not recognised
2015© Porsche Cars North America, Inc.
AfterSales
Apr 27, 2015
Page 3 of 7
2
Service
WF10
ENU
Technical Information
21/15
•
If the vehicle key is not recognised in vehicles with Porsche Entry & Drive, programming cannot be started
or will be interrupted.
Switch on the ignition using the original driver’s key. To do this, replace the control panel in the ignition
lock with the original driver’s key if necessary.
Procedure:
1
Carry out general preliminary work for control unit programming as described in Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester - section on "Preliminary work"'.
Re-programming high-voltage battery control unit
Information
The procedure described here is based on the PIWIS Tester II software version 15.300.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
Information
Once control unit programming is complete, the windscreen wipers can start wiping.
Do not work in this area or place any objects on the windscreen during programming.
Procedure:
1
Re-program the high-voltage battery control unit.
The basic procedure for programming a control unit is described in the Workshop Manual
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester - section on "Programming"'.
Specific information on control unit programming during this campaign:
Apr 27, 2015
Page 4 of 7
Required PIWIS Tester software version:
15.410 (or higher)
Type of control unit programming:
Control unit programming using the 'Campaign'
function in the Additional menu on the PIWIS Tester
by entering a programming code.
Programming code:
G5L7D
AfterSales
2015© Porsche Cars North America, Inc.
Service
Technical Information
21/15
ENU
WF10
2
Read and follow the information and instructions
on the PIWIS Tester during the guided programming
sequence.
The 'high-voltage battery' control unit is first
re-programmed and then re-codedautomatically
during the programming sequence.
Programming sequence:
Do not interrupt programming and coding.
12 minutes
Programming time (approx.):
Once programming and coding is complete, the PIWIS
Tester will prompt you to switch the ignition off and
then back on again after a waiting time of 6 minutes.
The 6-minute waiting time with the ignition switched
off is necessary so that on-board diagnosis of
the high-voltage system can be performed and
completed as required after control unit programming.
The vehicle cannot be started until on-board diagnosis
is completed successfully.
Fault memory entries that were entered as a result of
control unit programming can only be deleted after
on-board diagnosis has been completed successfully.
Software version programmed during this
campaign:
1101
Following control unit programming, the software
version can be read out of the 'high-voltage battery'
control unit in the 'Extended identifications' menu
using the PIWIS Tester.
Procedure in the event of error messages
appearing during the programming
sequence:
Workshop Manual '9X00IN Basic instructions and
Procedure in the event of abnormal termination of control unit programming:
Repeat control unit programming by entering the
programming code again.
procedure for control unit programming using the
PIWIS Tester - section on "Troubleshooting"'.
Subsequent work
Procedure:
1
Carry out general subsequent work for control unit programming as described in the Workshop
Manual Workshop Manual '9X00IN Basic instructions and procedure for control unit programming
using the PIWIS Tester - section on "Subsequent work"'.
2015© Porsche Cars North America, Inc.
AfterSales
Apr 27, 2015
Page 5 of 7
2
Service
WF10
ENU
Technical Information
21/15
Information
If the engine will not start and the prompt "Park vehicle safely" appears in the instrument cluster,
on-board diagnosis of the hybrid system may not have been completed fully.
If this happens, switch off the ignition, disconnect the PIWIS Tester from the diagnostic socket on the
vehicle and lock the vehicle. Wait for at least 6 minutes. Then unlock the vehicle and try to start
the engine again.
Information
If the passive (greyed) fault memory entry "D00000 - Function restriction due to fault in PSM"
is entered in the 'Electric power steering' control unit, please ignore this. The fault memory entry is
stored as a result of a communication problem between the control units caused by the PIWIS Tester
connected to the vehicle.
If the control units are found to have other faults, which cannot be erased and are not caused by
control unit programming, these faults must be located and corrected.
This work cannot be invoiced under the workshop campaign number.
2
Enter the workshop campaign in the Warranty and Maintenance booklet.
Information
The specified working time was determined specifically for carrying out this campaign and may differ
from the working times published in the Labor Operation List in PIWIS.
Attachment "B": Claim Submission - Workshop Campaign WF10
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Working time:
Re-programming high-voltage battery control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out and erasing fault memories
Apr 27, 2015
Page 6 of 7
AfterSales
Labor time: 60 TU
2015© Porsche Cars North America, Inc.
Service
Technical Information
21/15
ENU
WF10
2
Calibrating electric machine
Damage code WF10 066 000 1
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the
distinctive shapes of the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
Porsche Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
Porsche dealer use only and cannot be copied or distributed. Porsche recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
2015© Porsche Cars North America, Inc.
AfterSales
Apr 27, 2015
Page 7 of 7
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 122-J5A5S-05
Replacement Service Bulletin Number:
MFR Communication Date: 2015-04-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.