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NHTSA ID Number: 10117443

Manufacturer Communication Number: 122-V4R8N-05

TSB/Document Date: 2017-09-14


Summary

Concerns: Power supply relays Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that relays from a batch whose switching contact was not manufactured according to specifications were installed on the affected vehicles.


Service

Technical Information

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WE87 - Checking Relays And Replacing Them If Necessary (Workshop Campaign)

Revision:

April 10, 2015
This revision amends WE87 as follows:
Under “Parts Info” the parts availability note was revised.

Model Year:

2015

Model Line:

Macan

Concerns:

Power supply relays

Information:

This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a
possibility that relays from a batch whose switching contact was not manufactured according
to specifications were installed on the affected vehicles.
As a result, the switching contact in the relay can stick in normal position and the relevant electrical
equipment will not therefore be supplied with current.
Depending on where the relay is used in the vehicle, this can cause various systems, e.g. rear window
heating or the levelling system, to stop working.

Action
Required:

Check the batch number of the relays and replace relays if necessary.

Affected
Vehicles:

The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 847 vehicles in North America.

Parts Info:

NOTE: PARTS FOR THIS CAMPAIGN WILL BE AUTOMATICALLY ALLOCATED FOR UP TO 50% OF
THE VEHICLES THAT ARE SERVICED AT YOUR DEALERSHIP. ONCE YOUR DEALERSHIP IS OUT
OF STOCK AND REQUIRES ADDITIONAL PARTS, YOU SHOULD SUBMIT A PTEC/PAV.
Part No.

Designation

Qty.

000.043.989.87

 Relay, type number 645

up to 7 ea. *

* The number of relays required per vehicle depends on the result of the relay check carried out as
part of this campaign and on the number of relays to be checked in the vehicle. This depends on the
respective vehicle equipment.
Tools:


Torque wrench, 2 – 10 Nm (1.5 – 7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
3438 - Hook

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Technical Information

Assembly wedge

Work
Procedure:

See Attachment “A”.

Claim
Submission:

See Attachment “B”.

Attachment "A": Work Procedure

Checking batch number and installation position of the affected relays
Information:

The relays with the type number 645 from the batch number range specified below can be faulty and
must be replaced:
From batch number:

To batch number:

142361F

143061F

The type number and batch number can be read on the
relay as follows:  Identification on relays
1
2
3
4
5
6
7







Relay type number 645
Batch number of the relay
Batch number: Year of production
Batch number: Week of production
Batch number: Weekday of production
Batch number: Work shift of production
Batch number: Production line during manufacture

Identification on relays

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Installation
Position:

Overview of installation positions
The number of relays to be checked will vary depending on the various equipment variants of the affected
vehicles and are installed at the following positions in the respective vehicle:


Fuse box on cowl panel  Overview of installation positions -1Fuse box on left of dashboard  Overview of installation positions -2Fuse box in luggage compartment at the right  Overview of installation positions -3-

Information
The installation positions of the affected relays are known for each individual vehicle. Given the various
steps required for checking the relays, the respective vehicle is assigned to one fixed scope, which
determines the exact checks to be carried out on the relevant vehicle.
 To find out which scope is assigned to the vehicle for checking the relays, see PIWIS Vehicle
Information.
The table below shows the relays to be checked based on the assigned scope and their installation
positions:

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Scope:

Scope 1

Technical Information
Installation positions and number of relays to be checked:

Fuse box on cowl panel (1 ea.)

 Technical Information 'WE8700 Checking batch number of relay in fuse
box on the cowl panel'

Scope 2


Fuse box on cowl panel (1 ea.)
Fuse box in luggage compartment at the right (max. 4 ea.)

 Technical Information 'WE8700 Checking batch number of relay in fuse
box on the cowl panel'
 Technical Information 'WE8700 Checking batch number of relays in fuse
box in the luggage compartment'

Scope 3



Fuse box on cowl panel (1 ea.)
Fuse box on left of dashboard (max. 2 ea.)
Fuse box in luggage compartment at the right (max. 4 ea.)

 Technical Information 'WE8700 Checking batch number of relay in fuse
box on the cowl panel'
 Technical Information 'WE8700 Checking batch number of relays in fuse
box on the dashboard'
 Technical Information 'WE8700 Checking batch number of relays in fuse
box in the luggage compartment'

Scope 4


Fuse box on left of dashboard (max. 2 ea.)
Fuse box in luggage compartment at the right (max. 4 ea.)

 Technical Information 'WE8700 Checking batch number of relays in fuse
box on the dashboard'
 Technical Information 'WE8700 Checking batch number of relays in fuse
box in the luggage compartment'

Scope 5

Fuse box in luggage compartment at the right (max. 4 ea.)

 Technical Information 'WE8700 Checking batch number of relays in fuse
box in the luggage compartment'

Scope 6


Fuse box on cowl panel (1 ea.)
Fuse box on left of dashboard (max. 2 ea.)

 Technical Information 'WE8700 Checking batch number of relay in fuse
box on the cowl panel'
 Technical Information 'WE8700 Checking batch number of relays in fuse
box on the dashboard'

Checking batch number of relay in fuse box on the cowl panel
Procedure:

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1

Disconnect ground line to the battery  Workshop Manual '2X00IN Work instructions after disconnecting the battery'.

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2

Use 9873 - hood stay to move front lid into service position  Workshop Manual '552213
Securing lid (service position)'.

3

Remove plenum panel cover. For instructions, see  Workshop Manual '508719 Removing and
installing cowl panel cover'.

4

Remove DME control unit  Workshop Manual '247019 Removing and installing DME control unit'.

5

Check the batch number of the relay with type
number 645  Checking relays in fuse box on
the cowl panel -2- in the fuse box in the engine
compartment  Checking relays in fuse box on the
cowl panel -1-.
5.1

5.2

Check production line of the relay as indicated
by the letter in the batch number  Checking
relays in fuse box on the cowl panel -3-.

The letter in the batch number is not
"F": The relay is not affected 
Continue with Step 7.

The letter in the batch number is "F":
The relay was manufactured on the
affected production line  Continue
checking the batch number.
Continue with Step 5.2.

Checking relays in fuse box
on the cowl panel

Check the production period of the relay as
indicated by the digits in the batch number  Checking relays in fuse box on the cowl panel
-4-.

The string of digits in the batch number is less than 142361: The relay is not
affected  Continue with Step 7.

The string of digits in the batch number is greater than 143061: The relay is not
affected  Continue with Step 7.

The string of digits in the batch number is within the range from 142361 to 143061:
The relay may be faulty and must therefore be replaced.  Continue with Step 6.

For further information on the batch number and the meaning of the digits/letters, see "Information"
section under  Technical Information 'WE8700 Checking batch number and installation position of the
affected relays' in this document.
6

Replace the relay you determined to be faulty during the previous check.
6.1

Carefully pull the relay out of the plug-in socket and remove it.

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Technical Information

Press new relay as far as it will go into the plug-in socket according to the installation position
of the relay you just removed.

7

Install DME control unit  Workshop Manual '247019 Removing and installing DME control unit'.

8

Install plenum panel cover. For instructions, see  Workshop Manual '508719 Removing and
installing cowl panel cover'.

9

Remove hood stay and close the front lid  Workshop Manual '552213 Securing lid (service
position)'.

10 Connect ground line to the battery  Workshop Manual '2X00IN Work instructions after disconnecting the battery'.
11 If there are other affected relays in the fuse box on the dashboard and/or in the fuse box in the
luggage compartment of the respective vehicle based on the assigned campaign scope, continue
checking these relays.
For further information, see "Installation Position" under  Technical Information 'WE8700 Checking
batch number and installation position of the affected relays' in this document.
12 If no other relays in the vehicle are affected, enter the campaign in the Warranty and Maintenance
booklet.
For invoicing, see section on  Technical Information 'WE8700 Invoicing'.

Checking batch number of relays in fuse box on the dashboard
Procedure:

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1

Remove dashboard trim panel at the left  Workshop Manual '701619 Removing and installing
dashboard trim panel'.

2

Remove dashboard moulding on driver's side at the right together with the air vent  Workshop
Manual '70581902 Removing and installing dashboard moulding on driver's side at the right'.

3

Remove trim panel under dashboard at the left  Workshop Manual '70191901 Removing and
installing trim panel under dashboard at the left'.

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Check the batch number of the relays with type
number 645  Checking relays in fuse box on the
dashboard -3- in the front relay carriereBay logo  Checking
relays in fuse box on the dashboard -1- and in the
rear relay carriereBay logo  Checking relays in fuse box on
the dashboard -2- of the fuse box on the dashboard.
4.1

4.2

Check production line of the relay as indicated
by the letter in the batch number  Checking
relays in fuse box on the dashboard -4-.

The letter in the batch number is not
"F": The relay is not affected 
Continue with Step 6.

The letter in the batch number is "F":
The relay was manufactured on the
affected production line  Continue
checking the batch number.
Continue with Step 4.2.

Checking relays in fuse box
on the dashboard

Check the production period of the relay as indicated by the digits in the batch number 
Checking relays in fuse box on the dashboard -5-.

The string of digits in the batch number is less than 142361: The relay is not
affected  Continue with Step 6.

The string of digits in the batch number is greater than 143061: The relay is not
affected  Continue with Step 6.

The string of digits in the batch number is within the range from 142361 to 143061:
The relay may be faulty and must therefore be replaced.  Continue with Step 5.

For further information on the batch number and the meaning of the digits/letters, see "Information"
section under  Technical Information 'WE8700 Checking batch number and installation position of the
affected relays' in this document.
5

Replace the relay you determined to be faulty during the previous check.
5.1

Carefully pull the relay out of the plug-in socket and remove it.

5.2

12

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TSB/Document ID: 122-V4R8N-05

Replacement Service Bulletin Number:

MFR Communication Date: 2015-04-10

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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