NHTSA ID Number: 10117409
Manufacturer Communication Number: 122-M9B2W-05
TSB/Document Date: 2017-09-14
Summary
Concerns: Sealing channel and side panel Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that the point at which the sealing channel meets the side panel was not protected sufficiently against corrosion on the affected vehicles. As a result, corrosion can appear at the joint between the sealing channel and side panel over the service life of the vehicle.
Service
Technical Information
83/14
ENU
WE57
5
WE57 - Reworking Sealing Channel and Side Panel (Workshop Campaign)
Model Line:
911 Carrera Cabriolet (991)/911 Carrera S Cabriolet (991)
911 Carrera 4 Cabriolet (991)/911 Carrera 4S Cabriolet (991)
911 Targa 4 (991)/911 Targa 4S (991)
Model Year:
As of 2012 up to 2015
Concerns:
Sealing channel and side panel
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a
possibility that the point at which the sealing channel meets the side panel was not protected
sufficiently against corrosion on the affected vehicles.
As a result, corrosion can appear at the joint between the sealing channel and side panel over the service
life of the vehicle.
Action
Required:
Rework sealing channel and side panel using corrosion protection wax.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 10,241 vehicles in North America.
Parts Info:
NOTE: PARTS FOR THIS CAMPAIGN WILL BE AUTOMATICALLY ALLOCATED FOR UP TO 50% OF
THE VEHICLES THAT ARE SERVICED AT YOUR DEALERSHIP. ONCE YOUR DEALERSHIP IS OUT
OF STOCK AND REQUIRES ADDITIONAL PARTS, YOU SHOULD SUBMIT A PTEC/PAV.
Part No.
Designation
Qty.
999.915.686.00
Corrosion protection wax
250g can
(approx. 25
grams required
per vehicle)
Additional materials required:
...
2015© Porsche
Cars North America, Inc.
Clean, lint-free cloth
Cleaning agent (e.g. isopropanol)
Disposable gloves
Paint brush (8 mm wide)
AfterSales
1 ea. *
Feb 2, 2015
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* The WWS Warranty system will automatically add into the "Miscellaneous item" section (sublet) of the
claim after the claim has been submitted.
Information
Use-by date and storage of corrosion protection wax.
•
After opening corrosion protection wax, store it in a dark, dry place at temperatures of 30° to 86° F.
(+10° to +30° C.).
•
Corrosion protection wax has a shelf life of approx. 12 months after opening, depending on air and
lighting conditions.
•
Write the opening date on the can.
•
After opening the can, corrosion protection wax can change over time (e.g. color change or skin
formation). To prevent skin formation, seal the can tightly after use and stir the wax frequently.
•
If a can of wax that has already been opened and is still good to use is used at a later time for further
vehicles and a skin has formed on the surface in the interim period, remove this using a paint brush
or spatula.
•
The service employee is responsible for marking the use-by date after opening and recording the
number of times the corrosion protection wax has been used.
•
If the use-by date shown on an open can is exceeded, dispose of the entire can and use a new can.
•
Always observe safety and processing instructions for corrosion protection wax.
Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
Information
The procedure described here must be carried out on both side panels in the entire area behind the
additional seal.
The figures show the work to be carried out on the left side of the vehicle in direction of travel. The work
on the right side of the vehicle must be carried out in the same way.
Attachment "A": Work Procedure
1
Feb 2, 2015
Page 2 of 7
Open convertible-top compartment lid.
1.1
Switch on ignition.
1.2
Open the convertible top electrically until the convertible top is at the center position.
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2015© Porsche
Cars North America, Inc.
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Technical Information
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83/14
1.3
Cancel the opening process.
1.4
Switch off ignition and remove ignition key.
ENU
WE57
5
Unclip additional seal on the inner side panel by pulling it upwards Removing additional seal
-arrows-.
Removing additional seal
3
Clean the area to be treated on the sealing channel and side panel using a suitable cleaning agent
(e.g. isopropanol) so that all traces of silicone, grease and oil are completely removed Cleaning
side panel.
2015© Porsche
Cars North America, Inc.
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Feb 2, 2015
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Cleaning side panel
4
Shake the can of corrosion protection wax well before use and apply corrosion protection wax evenly
to the area marked in yellow at the joint between the sealing channel and side panel using a paint
brush Applying corrosion protection wax.
Applying corrosion protection wax
5
Feb 2, 2015
Page 4 of 7
Position additional seal on the side panel and clip it in Installing additional seal -arrows-.
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2015© Porsche
Cars North America, Inc.
Service
Technical Information
83/14
ENU
WE57
5
Installing additional seal
6
Remove any excess corrosion protection wax under the additional seal using a clean, lint-free cloth
Removing corrosion protection wax.
Removing corrosion protection wax
7
Close convertible-top compartment lid.
7.1
Switch on ignition and close the convertible top electrically.
7.2
Switch off ignition.
2015© Porsche
Cars North America, Inc.
AfterSales
Feb 2, 2015
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Enter the work shop campaign in the Warranty and Maintenance booklet.
Attachment "B": Claim Submission - Workshop Campaign WE57
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Working time:
Reworking sealing channel and side panel
Labor time: 30 TU
Parts required:
999.915.686.00
Corrosion protection wax
0.1 ea. *
(= 25 grams)
WE570000001
Expendable items
1 ea. **
(for warranty invoicing
only)
* Only part of the cost of the corrosion protection wax may be billed during warranty invoicing for
each vehicle.
If an open can of wax is left over or can no longer be used because it has passed its use-by date, the
remaining quantity can be invoiced using a separate warranty claim. The additional warranty claim
must be invoiced by specifying Damage code 5355 097 000 1.
Document the work involved in the related PQIS Job by specifying 53550 (Corrosion protection
wax for sealing channel and side panel) under "Location" and 1213 (Repair in accordance with PAG
instructions) as the "Damage category". Specify that the amount was invoiced due to campaign WE57
under “Further Information” for the PQIS job.
** The WWS Warranty system will automatically add into the "Miscellaneous item" section (sublet) of
the claim after the claim has been submitted.
Feb 2, 2015
Page 6 of 7
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Cars North America, Inc.
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Damage code WE57 066 000 1
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche
Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche
dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche
Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche
AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche
Crest®, Porsche
®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the
distinctive shapes of the Porsche
automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
Porsche
Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
Porsche
dealer use only and cannot be copied or distributed. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
2015© Porsche
Cars North America, Inc.
AfterSales
Feb 2, 2015
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TSB/Document ID: 122-M9B2W-05
Replacement Service Bulletin Number:
MFR Communication Date: 2015-02-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
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