NHTSA ID Number: 10117329
Manufacturer Communication Number: A17-035
TSB/Document Date: 2017-09-14
Summary
Service bulletin - American Honda
is extending the warranty on the 9-speed transmission warmers to 10 years from the original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer.
Service Bulletin
August 25, 2017
17-035
07255 Version 2
Warranty Extension: Transmission Chirps During 3-4 Shift, Poor Shift
Quality, or Engine Overheats Because of Defective ATF Warmer
Supersedes 17-035, Warranty Extension: 2016 Pilot Chirps During Shifting, Poor Shift Quality, or Engine
Overheats Because of Defective ATF Warmer, dated August 4, 2017, to revise the information highlighted in
yellow
AFFECTED VEHICLES
Year
Model
2016
Pilot
2017
Pilot
Trim
All with 9-speed A/T
All with 9-speed A/T
VIN Range
Check the iN VIN status for eligibility
Check the iN VIN status for eligibility
(14 Pilots affected)
REVISION SUMMARY
• 2017 Pilot was added to AFFECTED VEHICLES.
• Two hoses and a note were added to PARTS INFORMATION.
• Information was added to WARRANTY CLAIM INFORMATION.
• Steps were added to REPAIR PROCEDURE.
BACKGROUND
American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the original date of
purchase with unlimited mileage.
This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed
transmission warmer.
No fluid will be visible outside of the warmer.
If the transmission warmer leaks, it may cause one or more of the following symptoms:
• The vehicle overheats
• The transmission shifts poorly
• The transmission makes noise during 3-4 shift
This bulletin only applies to vehicles where the customer came in with at least one of the listed complaints and the
warmer fails the pressure test.
Transmission warmers may be called in for inspection. If they are not found to be leaking, your claim will be subject
to debit.
This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state’s law.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this warranty extension.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and
you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this
information applies, contact an authorized Honda automobile dealer.
© 2017 American Honda Motor Co., Inc. – All Rights Reserved
Page 1 of 42
CORRECTIVE ACTION
Inspect the vehicle and, based on your inspection, do one of the following:
• The transmission warmer is OK. Continue with normal troubleshooting.
• Replace the transmission, radiator, coolant hoses, thermostat, coolant reserve tank, ECT (1 and 2) sensor O-rings
and flush the cooling system.
• Replace the short block, cylinder heads, transmission, radiator, thermostat, coolant reserve tank, all of the coolant
hoses, the 2 ECT sensor (1 and 2) O-rings, water passage, water connecting pipe, and flush the heater core.
NOTE: Photos are required every time a transmission is replaced - see page 16. Any transmission replacement
claims that do not include the required photos may be subject to debit.
The flowchart below provides a summary to help navigate the inspection and repair procedure. Make sure you read the
service bulletin steps thoroughly for the detailed repair information.
Start
This ATF warmer is not
the problem. Continue
with normal
troubleshooting.
Good
Check the coolant for
contamination and pressure
test the ATF warmer.
No Good
Did the vehicle overheat?
No
- Replace
transmission,
radiator, and
hoses.
- Flush engine.
Yes
- Replace engine, transmission,
radiator, and hoses
- Flush heater core.
End
Page 2 of 42
WARRANTY CLAIM INFORMATION
Inspect Warmer Only
Operation
Number
2325A1
Description
Inspect the ATF warmer,
reinstall the original warmer
with new O-Rings (O-rings do
need to be ordered when
replacing the transmission).
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part
Number
2.1 hrs
6A900
KG700
A17035J
06201-5EY-A05
Inspection and Repair Procedure A
NOTE: Photos must be submitted with any warranty claim where the transmission is replaced – see page 16. Any
transmission replacement claims that do not include the required photos may be subject to debit.
Operation
Number
2185D6
Description
2WD - Inspect the ATF
warmer, check vehicle
for overheating and do
REPAIR PROCEDURE
A.
Transmission
Replacement
Number
06200-5EY-A08RM
Flat
Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part
Number
10.5 hrs
6A900
KG700
A17035A
06201-5EY-A05
10.5 hrs
6A900
KG700
A17035B
06201-5EY-A05
- Replace transmission,
radiator, and hoses
- Flush engine
- Includes photos,
updating PCM/TCM,
idle learn and
alignment
2185D6
2WD - Inspect the ATF
warmer, check vehicle
for overheating and do
REPAIR PROCEDURE
A.
06200-5EY-A08RM
- Replace transmission,
radiator, and hoses
- Flush engine
- Includes photos,
updating PCM/TCM,
idle learn and
alignment
A
Add if the vehicle has
an accessory external
transmission cooler.
0.9 hr
Page 3 of 42
2185D6
AWD - Inspect the ATF
warmer, check vehicle
for overheating and do
REPAIR PROCEDURE
A.
06200-5EZ-A09RM
10.9 hrs
6A900
KG700
A17035C
06201-5EY-A05
06200-5EZ-A09RM
10.9 hrs
6A900
KG700
A17035D
06201-5EY-A05
- Replace transmission,
radiator, and hoses
- Flush engine
- Includes photos,
updating PCM/TCM,
idle learn and
alignment
2185D6
AWD - Inspect the ATF
warmer, check vehicle
for overheating and do
REPAIR PROCEDURE
A.
- Replace transmission,
radiator, and hoses
- Flush engine
- Includes photos,
updating PCM/TCM,
idle learn and
alignment
A
Add if the vehicle has
an accessory external
transmission cooler.
0.9 hr
Page 4 of 42
Inspection and Repair Procedure B
NOTE: Photos must be submitted with any warranty claim where the transmission is replaced – see page 16. Any
transmission replacement claims that do not include the required photos may be subject to debit.
Operation
Number
2185D7
Description
Transmission
Replacement
Number
Flat
Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part
Number
2WD - Inspect the ATF
warmer, check vehicle for
overheating and do REPAIR
PROCEDURE B.
06200-5EY-A08RM
13.1 hrs
6A900
KG700
A17035E
06201-5EY-A05
06200-5EY-A08RM
13.1 hrs
6A900
KG700
A17035F
06201-5EY-A05
- Replace engine,
transmission, radiator, and
hoses
- Flush heater core
- Includes photos, updating
PCM/TCM, idle learn and
alignment
2185D7
2WD - Inspect the ATF
warmer, check vehicle for
overheating and do REPAIR
PROCEDURE B.
- Replace engine,
transmission, radiator, and
hoses
- Flush heater core
- Includes photos, updating
PCM/TCM, idle learn and
alignment
A
2185D7
Add if the vehicle has an
accessory external
transmission cooler.
AWD - Inspect the ATF
warmer, check vehicle for
overheating and do REPAIR
PROCEDURE B.
0.9 hr
06200-5EZ-A09RM
13.5 hrs
6A900
KG700
A17035G
06201-5EY-A05
06200-5EZ-A09RM
13.5 hrs
6A900
KG700
A17035H
06201-5EY-A05
- Replace engine,
transmission, radiator, and
hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment
2185D7
AWD - Inspect the ATF
warmer, check vehicle for
overheating and do REPAIR
PROCEDURE B.
- Replace engine,
transmission, radiator, and
hoses
- Flush heater core
- Includes photos, updating
PCM/TCM, idle learn and
alignment
A
Add if the vehicle has an
accessory external
transmission cooler.
0.9 hr
Page 5 of 42
PARTS INFORMATION – INSPECTION ONLY
Part Name
Part Number
- Contains Alugard Plus for compatibility with all ethylene...
- Fights corrosion, scaling and rust while protecting all...
- High-quality additives protect against leaks and won’t...
- Pre-mixed yellow formula is ready-to-use in a 50/50 ratio...
- Contains 30 – 50 ppm of denatonium benzoate as a bittering...
- 5 year/150, 000 mile . Silicate-free, long-life, phosphate...
- Formulated to replace the OEM fluid in Asian make vehicles...
- The long life formula provides protection for all cooling...
- Meets the following OEM and industry specifications...
- Contains 30 – 50 ppm of denatonium benzoate as a bittering...
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TSB/Document ID: A17-035
Replacement Service Bulletin Number:
MFR Communication Date: 2017-08-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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