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Q640NAS1

TECHNICAL BULLETIN
05 DEC 2016

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained,
professional Technicians with the knowledge, tools, and equipment required to
do the job properly and safely. It informs these Technicians of conditions that
may occur on some vehicles, or provides information that could assist in proper
vehicle service. The procedures should not be performed by 'do-it-yourselfers'.
If you are not a Retailer, do not assume that a condition described affects your
vehicle. Contact an authorized Land Rover service facility to determine whether
this bulletin applies to a specific vehicle.

INFORMATION

SECTION:
204-05

SUBJECT/CONCERN:

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Service Action: Chassis Control Module Update

AFFECTED VEHICLE RANGE:

MODEL:

MODEL YEAR:

VIN:

ASSEMBLY PLANT:

Range Rover Sport (LW)

2016

100001-106639

Solihull

Range Rover Sport (LW)

2016

651849-661524

Solihull

Range Rover Sport (LW)

2016

586385-599999

Solihull

Range Rover (LG)

2016

301695-305999

Solihull

MARKETS:
NAS

CONDITION SUMMARY:

SITUATION:
An issue has been identified on a limited number of vehicles within the listed
Affected Vehicle Range may have been manufactured away from process and, in
some cases, the air suspension system amber warning light may appear on the
instrument cluster with one or more of the Diagnostic Trouble Codes (DTC)
stored in the Chassis Control Module (CHCM): C1A3112, C1A3212, C1A3312,
C1A3412, C1A3512, C1A3612, C1A3712, and/or C1A3812.
If the air suspension amber warning light illuminates, the vehicle may remain at
its current height setting. If the DTC occurs at the 'offroad' height setting, a red
warning light will illuminate if the vehicle speed exceeds 25mph / 40km/h.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your
control and refrain from releasing the vehicles for new vehicle sale pending
completion of the Service Instruction detailed in this Technical Bulletin. Unsold

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vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the
next available opportunity.

PARTS:
No parts required.

SPECIAL TOOLS:

Jaguar Land Rover-approved Midtronics Battery Power Supply

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Jaguar Land Rover-approved diagnostic tool with latest SDD software and
Calibration File

WARRANTY:

NOTE:
Check DDW to ensure that a vehicle is affected by this program prior
to undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all
outstanding Recalls and Service Actions are identified to ensure the correct
parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting the Program Code together with
the relevant Option Code from the table. SRO and parts information is included
for information only. The Option Code(s) that allows for the drive in / drive out
allowance can only be claimed if the vehicle is brought back into the workshop
for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are
subject to change; those quoted here must be taken as guidance only. Refer to
TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date
prior to the 30 November 2018 closure date must be submitted or payment
within 30 calendar days of completion of the repair.

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PROGRAM
CODE

OPTION
CODE

DESCRIPTION

SRO

TIME
(HOURS)

PARTS/SUNDRY
CODE

QTY./VALUE

Q640

A

Reconfigure
chassis control
module

64.90.05

0.10

-

-

Q640

B

Reconfigure
chassis control
module
Drive in/drive
out

64.90.05
02.02.02

0.10
0.20

-

-

Normal Warranty policies and procedures apply.

SERVICE INSTRUCTION:

CAUTIONS:
◾ A Jaguar Land Rover-approved Midtronics battery power supply
must be connected to the vehicle battery during diagnosis / module
programming.
◾ Make sure all ignition ON/OFF requests are carried out; failure to
perform these steps may cause damage to control modules in the
vehicle.

NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with
SDD147.05 v.253 (or later).

1

Connect the Jaguar Land Rover-approved Midtronics battery power
supply to the vehicle battery.

2

Switch the ignition ON (engine not running).

3

Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle
and begin a new session.

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4

Follow the on-screen prompts, allowing the diagnostic tool to read the
VIN, identify the vehicle, and initiating the data collect sequence.

5

Select Diagnosis from the Session Type screen.

6

Select the Selected Symptoms tab, and then select one of the
following:
Chassis - Suspension system - Vehicle dynamic
suspension - Height - Will not lower or
Chassis - Suspension system - Vehicle dynamic
suspension - Height - Will not raise or
Electrical - Instruments - Warning lamps - Suspension
warning lamp or
Electrical - Instruments - Warning lamps - Ride level
warning lamp or
Electrical - Instruments - Information and message centre
- Message display area - Chassis

7

Select continue.

8

Select the Recommendations tab.

9

Select Run to perform the 'Configure existing module - Chassis
control module' option.

10

Follow all on-screen instructions to complete this task, ensuring all
Diagnostic Trouble Codes (DTC) are cleared.

11

When all tasks are complete, select the Session tab and then select the
Close Session option.

12

Disconnect the diagnostic tool and battery power supply from the
vehicle.

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