NHTSA ID Number: 10116453
Manufacturer Communication Number: FSB375-013
TSB/Document Date: 2017-08-25
Summary
On certain Volvo
models built between November 10, 2014 and July 7, 2017, with Bluetooth radio and LDWS (Lane Departure Warning System); the audio for the Bluetooth phone call may be low and with poor quality.
Field Service Bulletin
Trucks
Volvo Trucks North America
Greensboro, NC USA
Date
Group
7.17
375 013 01
No.
Release
Page
1(8)
Bluetooth Radio and Handsfree Phone
Audio, Repair
VN, VHD, VAH
FSB 375-013, Bluetooth Radio and Handsfree
Phone Audio, Repair
(July 2017)
On certain Volvo models built between November 10, 2014 and July 7, 2017, with Bluetooth
radio and LDWS (Lane Departure Warning System); the audio for the Bluetooth phone call
may be low and with poor quality. This is due to the LDWS being connected to the large dash
speaker and the Bluetooth audio only connected to a dash tweeter. To correct this issue
follow the procedure below:
Required Parts
Part Number
Description
Quantity
22697148
Speaker
2
23079467
Jumper Harness
2
NA
Cable Tie
NA
W3122479
Service personnel: Please circulate, read and initial
Service
Manager
Warranty
Administrator
PV729-FSB375-013
Workshop
Foreman
Service Technicians
USA138919516
Volvo Trucks North America
Field Service Bulletin
Date
7.17
Group
No.
Release
375
013
01
Decommissioning the Truck for Repair
You must read and understand the precautions and guidelines in Service Information,
group 80, "General Safety Practices, Body, Cab, and HVAC" before performing this
procedure. If you are not properly trained and certified in this procedure, ask your
supervisor for training before you perform it.
NOTE: Information is subject to change without notice. Illustrations are used for reference
only and can differ slightly from the actual vehicle being serviced. However, key
components addressed in this information are represented as accurately as possible.
1 Park the vehicle on a flat and level surface.
2 Apply the parking brake.
3 Place the transmission in neutral or park.
4 Install the wheel chocks.
W7086748
5 Disconnect the cable from the battery’s negative terminal.
W3086747
Page
2(8)
Volvo Trucks North America
Field Service Bulletin
Date
7.17
Group
No.
Release
375
013
01
Procedure
1 Remove the speaker grille. Repeat this for both sides
W8122491
2 Remove the speaker and disconnect the connector. Repeat this for both sides.
Note: Discard the speakers.
W3122492
Page
3(8)
Volvo Trucks North America
Field Service Bulletin
Date
7.17
Group
No.
Release
375
013
01
3 Note the labeling of the jumper harness.
W3122479
Label
Description
1
“Main Cab”
2
“Bendix Fusion”
4 Connect the jumper harness to the LDWS harness and the main cab harness as labeled.
Repeat this for both sides.
W3122488
Label
Description
1
Main Cab Harness
2
Bendix Fusion Harness
Page
4(8)
Volvo Trucks North America
Field Service Bulletin
Date
7.17
Group
No.
Release
375
013
01
5 Connect the jumper harness to the speaker. Repeat for both sides.
W3122502
Label
Description
1
Dash Speaker Harness
2
Jumper Harness
6 Secure the harness with cables ties as necessary.
W0113768
Page
5(8)
Volvo Trucks North America
Field Service Bulletin
Date
7.17
Group
No.
Release
375
013
01
7 Install the speakers and speaker grilles.
W3122492
W8122501
Page
6(8)
Volvo Trucks North America
Field Service Bulletin
Date
7.17
Group
No.
Release
375
013
01
Commissioning the Truck for Operation
1 Connect the battery cable to the negative (ground) terminal.
W3086758
2 Remove the wheel chocks.
W7086759
Volvo Trucks North America reserves the right to make any changes in design or to make
additions to or upon its products without incurring any obligations to install the same on
vehicles previously built.
Page
7(8)
Volvo Trucks North America
Field Service Bulletin
Date
7.17
Group
No.
Release
375
013
01
Reimbursement
This repair is covered by an authorized Service Program.
Reimbursement is obtained via the normal claim handling
process.
UCHP
Reimbursement
Claim Type (used only when uploading from the Dealer Bus.
Sys.)
W
Labor Code
Bluetooth Radio and Handsfree Phone Audio, Repair
3751-03-09-10
1.0 hrs
Causal Part
20374399
Page
8(8)
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TSB/Document ID: FSB375-013
Replacement Service Bulletin Number:
MFR Communication Date: 2017-07-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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