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NHTSA ID Number: 10116326

Manufacturer Communication Number: BS3109E

TSB/Document Date: 2017-08-25


Summary

Exterior speaker stops working.


SAV.1E.2012MA

SERVICE BULLETIN

BS3109E

REFERENCE:

Nova BuseBay logo Manuals

APPLICATION DEADLINE: 2015MA01

SECTION:

17: Radio and accessories

CLAIM REFERENCE NUMBER: WB-3109

RS NO:

MQR 7621-641

EFFECTIVE IN PROD.:

SUBJECT:

Exterior speaker.

JUSTIFICATION:

Exterior speaker stops working.

LEVEL

1

DIRECT CHARGES

DESCRIPTION

LABOUR

Replace the exterior speaker.

2

Nova BuseBay logo

MATERIAL

TIME

Nova BuseBay logo 30 min

MATERIAL
PART NO

REV.

1

N77785

Speaker c/w connector

2

N32690

Rivets

1

N44478

Wall plate

QTY

DESCRIPTION

REPLACES PART N°

LEVEL 1

N44853

LEVEL 2

Materials will be available within 28 days. To order, please contact PrevosteBay logo Parts by phone at 1-800-771-6682, by fax at
1-888-668-2555 or by email at prevostparts.commandes@volvoeBay logo.com. Specify document number, quantity of parts required
and shipping address.

DISPOSAL OF PARTS
REMOVED PARTS ARE:

DISCARDED *

RETAINED

Yes

* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.

REVISION HISTORY
REV.

DATE

NR

2014MR24

APPROVED BY:

CHANGE DESCRIPTION

Initial release

Daniel Theriault

WRITTEN BY

Bertrand Plouffe

Digitally signed by Daniel Theriault
DN: cn=Daniel Theriault, o=Nova BuseBay logo, ou=Publication,
email=daniel.theriault@volvoeBay logo.com, c=CA
Date: 2014.04.04 14:58:09 -04'00'

PAGE 1 OF 4

SAV.1E.2012MA

SERVICE BULLETIN
ROAD NUMBER
CLIENT

ORDER

BS3109E

VIN (2NVY/4RKY...)

FROM

TO

FROM

TO

QTY

New York City Transit - New York

L670

5770

5894

S92U4C4500024

S92U3B4000242

125

New York City Transit - New York

L681

5896

5283

S92U2C4500023

S92U9C4500195

122

New York City Transit - New York

L692

5284

5363

S92U3C4500158

S92U3D4500274

80

PAGE 2 OF 4

SAV.1E.2012MA

SERVICE BULLETIN

BS3109E

WARNING

Follow your internal safety procedures.

PROCEDURE
1.1.

Locate the exterior speaker. See Figure 1.

Figure 1 - Exterior Speaker Location

1.2.

Remove the speaker wall plate screws (4x). Discard the wall plate. Retain the screws. See Figure 2.

Split tubing
Speaker
Wall plate

Screws (4x)
Rivets (2x)

Figure 2 - Speaker Assembly

PAGE 3 OF 4

SAV.1E.2012MA

SERVICE BULLETIN
1.3.

Remove the speaker by drilling the two rivets.

1.4.

Disconnect the speaker.

1.5.

Remove the split tubing around the speaker cable. See Figure 2. Retain the tubing.

1.6.

Thoroughly remove the old sealant from the bus.

1.7.

Install the retained split tubing on the new N77785 speaker.

1.8.

Connect the speaker.

BS3109E

1.9.

Install the speaker using two N32690 rivets.

1.10.

Apply N32989 butyl sealant, or equivalent, on the top, left and right sides of the new N44478 wall plate back.
See Figure 3.
NOTE

DO NOT APPLY sealant on the bottom of the wall plate.

Three application zones

Figure 3 - Sealant Application Zones on Wall Plate Back

1.11.

Install the wall plate using the retained screws.

1.12.

The vehicle may be returned to service. 

PAGE 4 OF 4

1

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TSB/Document ID: BS3109E

Replacement Service Bulletin Number:

MFR Communication Date: 2014-04-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY

MFR Component System:

MFR Component Subsystem:


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