Loading...

NHTSA ID Number: 10115849

Manufacturer Communication Number: SP 3-143-002

TSB/Document Date: 2017-08-25


Summary

Autocar Service Program for MY 2013-2015 Xpeditors to reprogram the vehicle display to correct an issue with engine operating hours displaying incorrectly. Emailed to dealers and service centers as well as customer list that requests all campaign communications.


SP 3-143-002

SERVICE PROGRAM
April, 2016

ATTENTION:

Service Managers / Parts Managers

SUBJECT:

Reprogramming the dash display.

DESCRIPTION OF WORK:

This service program provides information
regarding the reprogramming of the dash
display on certain model year 2013-2015
Xpeditor vehicles.

PROGRAM EXPIRES:
April 30, 2017

SERVICE PROGRAM
INFORMATION:

Service Programs are product modifications
and/or product improvements that Autocar
has determined will enhance the operation of
the truck. In a continuing effort to inform our
customers of potential service issues and
avoid unnecessary down time, Autocar has
identified the following operation as
recommended preventive maintenance.
This Service Program should be added to
your preventive maintenance and service
manuals.

VEHICLES AFFECTED:

While being committed to continuous product
improvement, Autocar is not liable for
updating existing chassis after they have been
placed in service.

SERVICE RESPONSIBILITY:

Questions regarding this Service Program
should be directed to Autocar Technical
Support at 888-218-3611.

This Service Program covers 1668 vehicles.
Refer to the VIN list beginning on page 10.
Service Programs are performed on eligible
vehicles at no charge to the owner until the
expiration date listed above.

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

TO OBTAIN PARTS:

DO NOT submit a Solutions ticket.
There are no VIN specific parts associated
with this Service Program. Autocar Service
Centers will be provided with one (1) CANfox
adapter cable (S1431006K001) per location.
To obtain the CANfox adapter cable please
send an e-mail to:
[email protected].

Page 1 of 21

SP 3-143-002

SERVICE PROGRAM
April, 2016

REQUIRED PARTS:
N/A

CLAIMS FOR REIMBURSEMENT:
Submit a claim for reimbursement in
accordance with Autocar’s Warranty
Administration Manual.

CLAIM CODING INFORMATION:
Repair
Number
(Op Code)

Time
Allowance
(SRT)

38301-0-04

1.00 HR

Allow the vehicle’s engine and cooling
system to cool to ambient temperature
before performing the repair procedure.
A hot engine or cooling assembly may
cause burns or other personal injury.

Description

Reprogramming the
dash display

To prevent eye injury, always wear eye
protection when performing vehicle
maintenance, service or inspection.

TOOLS REQUIRED:

Laptop computer
CANfox adapter cable (Autocar will provide to
authorized service sites)

Page 2 of 21

Before working on a vehicle, set the
parking brake, place the transmission
in neutral and block the wheels. Failure
to do so can result in unexpected
vehicle movement and can cause
serious personal injury or death.

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

SP 3-143-002

SERVICE PROGRAM
April, 2016

SAFETY NOTICES
LOCKOUT/TAGOUT
PROCEDURES

Before entering the vehicle or vehicle body,
read and follow OSHA regulations concerning
entry and working in “CONFINED SPACE”
OSHA 1910.146 and “LOCKOUT/TAGOUT”
OSHA 1910.147. Follow OSHA regulations
while performing any work on the vehicle. The
vehicle must be disabled by the following steps
before performing any work on the vehicle:
1. Place the transmission in NEUTRAL.
2. Set the parking brake.
3. Shut the engine OFF.
4. Lock cab doors, keep the key in your
pocket. Block the wheels before entering
the body or performing any work on the
vehicle.
5. Turn the battery disconnect switch OFF, if
equipped.
6. Completely drain the air from the
primary/A system and secondary/B
system by opening the drain valves on
the air tanks themselves or by using the
drain manifold if supplied. When draining
the air tanks, do not look into the area
where air is draining. Dirt or sludge
particles may be expelled in the air
stream and can cause eye injury.
7. Place magnetic “DANGER” signs on both
cab doors before entering the body or
performing any work on the vehicle.
8. Take proper precautions before working
under the vehicle. Use ramps approved
for the weight of your vehicle, or use floor
jacks and stands. Never work under a
vehicle supported by jacks alone. Always
use jack stands to support the vehicle.
Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

Autocar natural gas powered vehicles
require specific compliance in the service,
storage and refueling procedures.
If you store or dispense Compressed
Natural Gas (CNG) or Liquid Natural
Gas (LNG), or if you work on CNG or
LNG trucks, your location must be
fully compliant with applicable codes,
regulations and standards, including
National Fire Protection Association
(NFPA) codes, Society of Automotive
Engineers (SAE) standards, American
National Standards Institute (ANSI), Natural
Gas Vehicle (NGV) standards, the United
States Code of Federal Regulations (CFR),
and your state and local fire and other
applicable codes (including the California
Code of Regulations and the Texas
Administrative Code, as applicable).
Contact your local fire department for
guidance and additional compliance
information. Technicians working on
Autocar trucks with CNG or LNG engines
must be trained in the proper repair of CNG
and LNG engines and the safe storage and
dispensing of CNG and LNG.

Page 3 of 21

SP 3-143-002

SERVICE PROGRAM
April, 2016

Reprogramming The Dash Display
1.

Determine the current version of the
display by selecting “VEH DIAG” from the
vehicle’s dash display (See Figure 1).

Note: Parking brake must be set.

3.

“Display Version” should show up on the
top of the display screen (See Figure 3).

Note: Make a note of Display Version shown
for later use during software download.
Component Logic Version Info

ULTRA LOW SULPHUR
DIESEL FUEL ONLY

E
PRESS
PRESS

DEF

F

Display Version: X.X (XX XX)
0303 Logic Version: X.X
0403 Status: Online

VEHICLE
LIGHTING
ACCESSORIES/OPTIONS
Display, Extra Options
SETTINGS

TO CHANGE PARAMETERS
TO CHANGE BRIGHTNESS

VOLTS

13.33

Forcing outputs only works on Active Driver Side
Active Side: < Left
BACK

Press OK to select

Figure 1, Dash Display
2.

From the dash display options, select
“VEHICLE” (See Figure 2).

Active Side ID

Figure 3, Display Version

VIN: *****************
Choose a sub-system:
VEHICLE
ESN: ******** (Diesel Only)
ENGINE
TRANSMISSION
ABS
Pre-Inspection Light Check
DISPLAY
Vehicle Parameters
Press OK to select

Figure 2, Dash Display Options
Page 4 of 21

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

SP 3-143-002

SERVICE PROGRAM
April, 2016

4.

On a laptop computer, log into the
Autocar Warranty System and click on
the “VIN Profile” (See Figure 4).

6.

Scroll down to “Recall/Service Program
Information” (See Figure 5).

Figure 5
7.

Select the “Maintenance” file
(See Figure 6).

Figure 6
8.

Select “Setup_Release.”

Figure 4
5.

Enter the last 6 digits of the VIN. Select
“Find It.” DO NOT press “Enter” on the
keyboard.

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

Page 5 of 21

SP 3-143-002

SERVICE PROGRAM
April, 2016

9.

Accept the prompt to download the IFM
software.

13. Select “Load User Configuration”
(See Figure 8).

10. Place Maintenance and Version file(s) on
a laptop computer.
11. Using a CANfox adaptor cable, connect
the 9 pin adaptor to the vehicle and the
USB connector to the USB port on the
laptop (See figure 7).
Note: If the truck is equipped with dual drive,
disconnect the display on the opposite
side while programming the first side.

USB CONNECTION
(To Laptop Computer)

9 PIN ADAPTOR
(To Vehicle)

Figure 7, CANfox Adaptor Cable
12. On the laptop computer, run the “IFM
Maintenance” program as set forth in
steps 13 - 20.
Figure 8

Page 6 of 21

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

SP 3-143-002

SERVICE PROGRAM
April, 2016

14. From the Load User Configuration
display, select the “Maintenance” XML
File (See Figure 9).

Figure 9
15. Select “Load” (See Figure 10).

16. Select the version file determined in step
3 (See Figure 11).

Figure 11
17. Unzip the .resx file. Select “All” then,

Figure 10

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

Page 7 of 21

SP 3-143-002

SERVICE PROGRAM
April, 2016

select “Load” (See Figure 12).

19. When prompted to restart the display,
select “OK” (See Figure 14).

Figure 14
20. Select “Close” (See Figure 15).

Figure 12
18. Select “YES” (See Figure 13).

Figure 13
Figure 15

Page 8 of 21

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

SP 3-143-002

SERVICE PROGRAM
April, 2016

21. Verify the new version is shown on the
appropriate screen on the vehicle’s dash
display (See steps 1 - 3).
22. If the vehicle is equipped with dual
drive, repeat steps 17 through 23 for the
opposite side.
Note: Be sure to leave the opposite side
disconnected until both sides are
programmed.
23. Reprogramming the dash display is
complete.

Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486

Page 9 of 21

SP 3-143-002

SERVICE PROGRAM
April, 2016

5VCACLVF0DH215866

5VCACRVF3DH216156

5VCACRVF0EH216259

5VCACSLE9EH216309

5VCACSVF4DH216044

5VCACRVF5DH216160

5VCACRVF7EH216260

5VCACSLE5EH216310

5VCACSVF6DH216045

5VCACLVF0DH216161

5VCACLVF4EH216262

5VCACSLE7EH216311

5VCACSVF3DH216049

5VCACLVF2DH216162

5VCACLUF6EH216264

5VCACSLE9EH216312

5VCACLVF7DH216061

5VCACR7F3EH216169

5VCACSLE1EH216269

5VCACSLE0EH216313

5VCACLVF9DH216062

5VCACR7FXEH216170

5VCACSLE8EH216270

5VCACSLE2EH216314

5VCACLVF0DH216063

5VCACR7F1EH216171

5VCACSLEXEH216271

5VCACSLE4EH216315

5VCACLVF2DH216064

5VCACR7F3EH216172

5VCACSLE1EH216272

5VCACSLE6EH216316

5VCACLVF4DH216065

5VCACR7F5EH216173

5VCACRVF2DH216276

5VCACSLE8EH216317

5VCACLVF6DH216066

5VCACR7F7EH216174

5VCACSLE0EH216277

5VCACSLEXEH216318

5VCACLVF8DH216067

5VCACR7F9EH216175

5VCACSLE2EH216278

5VCACSLE1EH216319

5VCACLVFXDH216068

5VCACR7F0EH216176

5VCACSLE4EH216279

5VCACSLE8EH216320

5VCACLVF1DH216069

12345...7

SaleBestseller No. 1
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
289 Reviews
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an...
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool...
  • Proven Performance You Can Trust: Backed by over 10000 real...
  • Integrated Excellence, Always Up-to-Date: Featuring the...
  • Efficiency Meets Versatility: Engineered to support three...
SaleBestseller No. 2
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru...
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true...
  • Coverage for 17 Car Brands & Ultra Reliability: Works...
  • User-Friendly RLink Platform & Expert Support: TOPDON’s...
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...

If the PDF is very large, it may not load in the preview below.

Download PDF [1.72 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SP 3-143-002

Replacement Service Bulletin Number:

MFR Communication Date: 2016-04-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...