NHTSA ID Number: 10115847
Manufacturer Communication Number: SP 3-284-001
TSB/Document Date: 2017-08-25
Summary
Autocar Service Program for MY 2014-2015 Xpeditors with an ISL/ISL-G engine to install a debris shield for the transmission control module. Emailed to dealers and service centers as well as customer list that requests all campaign communications.
SP 3-284-001
SERVICE PROGRAM
October, 2015
ATTENTION:
Service Managers / Parts Managers
SUBJECT:
Transmission Control Module (TCM) Shield.
DESCRIPTION OF WORK:
This Service Program provides information
regarding the installation of the Transmission
Control Module (TCM) shield on certain
model year 2014-2015 Xpeditor vehicles with
ISL/ISL-G engines.
PROGRAM EXPIRES:
October 31, 2016
VEHICLES AFFECTED:
This Service Program covers 1479 vehicles.
Refer to the VIN list beginning on page 6.
SERVICE RESPONSIBILITY:
This Service Program is performed on
eligible vehicles and covers the cost of
parts and shipping only. See CLAIMS FOR
REIMBURSEMENT on page 2.
SERVICE PROGRAM
INFORMATION:
Service Programs are product modifications
and/or product improvements that Autocar
has determined will enhance the operation of
the truck. In a continuing effort to inform our
customers of potential service issues and
avoid unnecessary down time, Autocar has
identified the following operation as
recommended preventive maintenance.
This Service Program should be added to
your preventive maintenance and service
manuals.
While being committed to continuous product
improvement, Autocar is not liable for
updating existing chassis after they have been
placed in service.
Questions regarding this Service Program
should be directed to Autocar Technical
Support at 888-218-3611.
TO OBTAIN PARTS:
Ensure that you have authorization from the
customer to perform this work, and send an
e-mail to:
[email protected]
Include:
1. VIN(s) (or) (last 6 digits of the VIN(s))
2. Attention To Name
3. Ship To Address.
Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486
Page 1 of 17
SP 3-284-001
SERVICE PROGRAM
October, 2015
REQUIRED PARTS:
(1) S2840001K002 TCM Shield kit
(5) S2840005-001 Plug
(1) S2840003-001 Brace
(1) S2840001-001 Shield
(1) S2840002K002 Hardware kit
(1) S2840002-001 Cap
(2) GE410150AI16 Screw
(1) GE410131AX10 Screw
(2) GE286250BO01 Locknut
(1) GE286231BL01 Locknut
(3) GE410419CB07 # 10 Screw
(3) GE811619NS01 # 10 washer
CLAIMS FOR REIMBURSEMENT:
Parts and shipping for this Service Program
will be provided at no charge by Autocar.
Labor for this Service Program will not be
reimbursed by Autocar. Before proceeding,
obtain permission from the vehicle’s owner
with the understanding the labor will be at the
owner’s expense.
CLAIM CODING INFORMATION:
N/A
Allow the vehicle’s engine and cooling
system to cool to ambient temperature
before performing the repair procedure.
A hot engine or cooling assembly may
cause burns or other personal injury.
To prevent eye injury, always wear eye
protection when performing vehicle
maintenance, service or inspection.
Before working on a vehicle, set the
parking brake, place the transmission
in neutral and block the wheels. Failure
to do so can result in unexpected
vehicle movement and can cause
serious personal injury or death.
REQUIRED TOOLS:
1/4” Drive ratchet
1/4” Drive 8mm socket
15/16” combination wrench
1/2” Drive 15/16” socket
1/4” Drive 5/16” socket
1/2” Drive torque wrench (up to 200 ft.lb.)
High strength thread locking compound
(obtain locally)
Page 2 of 17
Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486
SP 3-284-001
SERVICE PROGRAM
October, 2015
SAFETY NOTICES
LOCKOUT/TAGOUT
PROCEDURES
Before entering the vehicle or vehicle body,
read and follow OSHA regulations concerning
entry and working in “CONFINED SPACE”
OSHA 1910.146 and “LOCKOUT/TAGOUT”
OSHA 1910.147. Follow OSHA regulations
while performing any work on the vehicle. The
vehicle must be disabled by the following steps
before performing any work on the vehicle:
1. Place the transmission in NEUTRAL.
2. Set the parking brake.
3. Shut the engine OFF.
4. Lock cab doors, keep the key in your
pocket. Block the wheels before entering
the body or performing any work on the
vehicle.
5. Turn the battery disconnect switch OFF, if
equipped.
6. Completely drain the air from the
primary/A system and secondary/B
system by opening the drain valves on
the air tanks themselves or by using the
drain manifold if supplied. When draining
the air tanks, do not look into the area
where air is draining. Dirt or sludge
particles may be expelled in the air
stream and can cause eye injury.
7. Place magnetic “DANGER” signs on both
cab doors before entering the body or
performing any work on the vehicle.
8. Take proper precautions before working
under the vehicle. Use ramps approved
for the weight of your vehicle, or use floor
jacks and stands. Never work under a
vehicle supported by jacks alone. Always
use jack stands to support the vehicle.
Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486
Autocar natural gas powered vehicles
require specific compliance in the service,
storage and refueling procedures.
If you store or dispense Compressed
Natural Gas (CNG) or Liquid Natural
Gas (LNG), or if you work on CNG or
LNG trucks, your location must be
fully compliant with applicable codes,
regulations and standards, including
National Fire Protection Association
(NFPA) codes, Society of Automotive
Engineers (SAE) standards, American
National Standards Institute (ANSI), Natural
Gas Vehicle (NGV) standards, the United
States Code of Federal Regulations (CFR),
and your state and local fire and other
applicable codes (including the California
Code of Regulations and the Texas
Administrative Code, as applicable).
Contact your local fire department for
guidance and additional compliance
information. Technicians working on
Autocar trucks with CNG or LNG engines
must be trained in the proper repair of CNG
and LNG engines and the safe storage and
dispensing of CNG and LNG.
Page 3 of 17
SP 3-284-001
SERVICE PROGRAM
October, 2015
TCM SHIELD INSTALLATION
INSTRUCTIONS
1.
Locate the transmission control module
(TCM) (see Figure 1).
Note: If the original hardware is missing or
damaged, 3 GE410419CB07 # 10
screws and 3 GE811619NS01 # 10
washers may be used to secure the
TCM.
3.
Unplug the connector from the TCM
and inspect the connector for missing
cavity plugs. Replace with cavity plug
(S2840005-001) as needed
(see Figure 3).
Transmission Control Module (TCM)
Figure 1
2.
Remove two TCM bracket mounting
screws and discard (see Figure 2).
Cavity Plug (S2840005-001)
Figure 3
2 MOUNTING SCREWS
Note: Inspect the cavity plugs and the
connector for any evidence of
corrosion. If corrosion exists, clean
the affected areas using a soft bristle
brush and a mild solution of water and
baking soda.
4.
Reinstall the connector.
Figure 2
Page 4 of 17
Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486
SP 3-284-001
SERVICE PROGRAM
October, 2015
5.
Install the TCM shield (S2840001001) by sliding it behind the TCM and
installing 1 screw (GE410150AI16) and 1
locknut (GE286250BO01) into the upper
mounting hole. Tighten the locknut to 90
ft-lbs (122.0 Nm) of torque
(see Figure 4 and Figure 5).
TCM SHIELD
(S2840001-001)
TRANSMISSION CONTROL
MODULE (TCM)
UPPER MOUNTING HOLE
SCREW (GE410150AI16)
LOWER MOUNTING HOLE
SCREW (GE410150AI16)
CONNECTOR/
CAVITY PLUG
S2840005-001
Figure 4
Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486
Page 5 of 17
SP 3-284-001
SERVICE PROGRAM
October, 2015
6.
Install the TCM shield brace (S2840003001) with 1 screw (GE410131AX10)
and 1 locknut (GE286231BL01) and
tighten to 15 ft-lb (20.34 Nm) of torque.
Install 1 screw (GE410150AI16) and 1
locknut (GE286250BO01) into the lower
mounting hole and tighten the locknut to
90 ft-lbs (122.0 Nm) of torque
(see Figure 5).
SCREW
GE410150AI16
7.
Install the TCM shield cap (S2840002001) (see Figure 5).
8.
Installation of the TCM shield is
complete.
SCREW
GE410150AI16
(LOWER MOUNTING (UPPER MOUNTING
HOLE)
HOLE)
SHIELD
S2840001-001
LOCKNUT
GE286250BO01
(UPPER MOUNTING HOLE)
LOCKNUT
GE286231BL01
SCREW
BRACE
GE410131AX10 S2840003-001
CAP
S2840002-001
LOCKNUT
GE286250BO01
(LOWER MOUNTING HOLE)
Figure 5
Page 6 of 17
Autocar, LLC
551 South Washington Street
Hagerstown, IN 47346
877-973-3486
SP 3-284-001
SERVICE PROGRAM
October, 2015
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TSB/Document ID: SP 3-284-001
Replacement Service Bulletin Number:
MFR Communication Date: 2015-10-31
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION
MFR Component System:
MFR Component Subsystem:
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