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NHTSA ID Number: 10115463

Manufacturer Communication Number: IK1201195

TSB/Document Date: 2017-08-16


Summary

SPN 3216 FMI 4 NOxIN signal Out of Range LOW


IK1201195 - SPN 3216 FMI 4 NOxIN signal Out of Range LOW

Page 1 of 5

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MEXICO, GUAM, KOREA, SOUTH KOREA ID:

Availability:

ISIS, FleetISIS

IK1201195

Revision:

6

Major System: ENGINES

Created:

8/21/2014

Current
Language:

English

Last
Modified:

3/30/2015

Other
Languages:

NONE

Author:

Erik Wass

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1315
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Title : SPN 3216 FMI 4 NOxIN signal Out of Range LOW
Applies To : EPA 2014 N9 and N10 SCR Engines ESN 3540000+

Dealers: Please refer to the change log text box below for recent changes to this article:

08/05/14 - Initial Article Release
08/22/14 - Added SRT's.
11/17/14 - Added Nox in part numbers.
12/15/14 - Added directions to update ECM/ACM calibrations under the "DESCRIPTION"
03/05/15 - Changed directions for failed sensor returns. See "Special Requirements" section


DESCRIPTION
The purpose of this article is to describe and provide repair direction for fault code 3216-4 "NOxIN signal out of range low."
NOTE: WHEN DTC 3216-4 IS PRESENT, NO DIAGNOSTICS ARE NECESSARY; REPLACE THE NOxIN SENSOR, CLEAR
THE FAULT, UPDATE THE ECM/ACM CALIBRATIONS AND VERIFY THEY READ: 'MHR1' AND 'APR0' OR LATER. IF
YOU ARE UNSURE OF THE CURRENT CALIBRATION STATUS OR HAVE ANY FURTHER QUESTIONS, PLEASE
CONTACT TECHNICAL SERVICES.
Fault Code Overview
When this fault code sets an internal circuit error is detected in the Nitrogen Oxides (NOx) IN sensor module for 60
seconds. Diesel Exhaust Fluid (DEF) injection into aftertreatment system is disabled, and engine torque is
severely reduced.
SYMPTOM(s)
Diagnostic Trouble Code:
SPN

FMI Description

3216

4

NOxIN signal out of range
low

Customer Complaint(s):
• MIL/Engine warning lights
• Engine de-rate

SPECIAL TOOL(s) or SOFTWARE
Tool Description
EZTech
ServiceMaxx

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 4/2/2015

IK1201195 - SPN 3216 FMI 4 NOxIN signal Out of Range LOW

Page 2 of 5

DIAGNOSTIC STEP(s)
- When fault code 3216-4 is present, DO NOT go through the trouble-shooting in the diagnostic manual. Proceed by
replacing the NOxIN sensor. If there are no other fault codes present, clear the DTC.
- UPDATE THE ECM/ACM CALIBRATIONS AND VERIFY THEY READ: 'MHR1' AND 'APR0' OR LATER. IF YOU ARE
UNSURE OF THE CURRENT CALIBRATION STATUS OR HAVE ANY FURTHER QUESTIONS, PLEASE CONTACT
TECHNICAL SERVICES FOR VERIFICATION.
Note: SPN 1569 FMI 31 SCR tamperproof warning and protection system inducement often accompanies 3216-4. The description and special
procedure for resetting an SCR tamper­proof code are contained in IK1201190.

SERVICE PART(s) INFORMATION
.
Kit Description

NavistareBay logo
Part
Number

CumminseBay logo
Part Numer (s)

Quantity
Required

Ordering
Instructions

Thermal Wrap (see
original NOx sensor for
referencing)

N/A

N/A

1

Source Locally (Prewrapped sensors
estimated availability Oct. 31st., per
CumminseBay logo)

NOxIN Sensor

3017729C1

4326873

1

Source from CumminseBay logo

REMOVAL PROCEDURE

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IK1201195 - SPN 3216 FMI 4 NOxIN signal Out of Range LOW

Page 3 of 5

INSTALLATION PROCEDURE

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IK1201195 - SPN 3216 FMI 4 NOxIN signal Out of Range LOW

Page 4 of 5

WARRANTY INFORMATION
Warranty Claim Coding:
Group: 18250 - DEF Controls/Sensors
Noun:

648 - Sensor, Engine Out (NOx)

Standard Repair Time(s):

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 4/2/2015

IK1201195 - SPN 3216 FMI 4 NOxIN signal Out of Range LOW

Chassis
WorkStar
DuraStar

SRT Code
M18-1649TS
KL18-1649TS

SRT Time
.4 hr
.4 hr

CE/BE Bus

GY18-1649TS

.4 hr

Page 5 of 5

Special Requirement(s):
- PLEASE RETURN ONLY FAILED NOxIN SENSORS WITH VEHICLE BUILD DATES 12/4/14 AND LATER OR THERE ARE 3216-4 FAULTS
WITH THE ACM CALIBRATION ALREADY READING CURRENT (APR0).
'BLUE TAG' BACK WITH VEHICLE/CASE INFORMATION TO:
ERIK WASS
2701 NAVISTAReBay logo DR.
7-1-2-10
LISLE, IL 60532
PLEASE NOTE "POST CONTAINMENT NOxIN SENSOR" ON THE EXTERIOR OF THE BOX FOR EASE OF IDENTIFICATION

OTHER RESOURCES
Link to QuickServe Online:

https://quickserve.cummins.com/qs3/portal/index.html

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Copyright © 2015 NavistareBay logo, Inc.

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TSB/Document ID: IK1201195

Replacement Service Bulletin Number:

MFR Communication Date: 2015-03-30

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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