NHTSA ID Number: 10115349
Manufacturer Communication Number: IK0800482
TSB/Document Date: 2017-08-16
Summary
Battery Testing, Diagnostics, and maintenance information
IK0800482 Battery Testing, Diagnostics, and maintenance information
Countries:
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BAHAMAS, BOLIVIA, BELIZE, CANADA,
CHILE, TAIWAN, COLOMBIA, COSTA RICA,
DOMINICAN REPUBLIC, ECUADOR, EL
SALVADOR, TRINIDAD AND TOBAGO,
UNITED STATES, URUGUAY, VENEZUELA,
MEXICO, ARUBA, NICARAGUA, PERU,
Curaçao, GUAM, GUATEMALA, GUYANA,
HAITI, HONDURAS, JAMAICA, KOREA,
SOUTH KOREA, PANAMA
Document
IK0800482
ID:
Availability: ISIS, Bus ISIS, FleetISIS
Revision: 8
Major
System:
ELECTRICAL SYSTEM
Created:
English
Last
4/1/2016
Modified:
Current
Language:
Other
Español,
Languages:
Viewed:
Author:
2/19/2014
David
Smith
5695
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Title : Battery Testing, Diagnostics, and maintenance information
Applies To : All Vehicles
CHANGE LOG
04/01/2016 Author addressed feedback
02/19/2016 - Added further clarification about submitting for 55 OTC parts warranty in Red Font at top of page in description
section.
01/25/2016 - Cleaned up SRT Section
11/11/2015 Added 55 Warranty instruction for new Midtronics EXP 1000HD
DESCRIPTION
This document covers battery diagnostics, maintenance, and storage requirements. Failure to follow the instructions can result
in a false indication of a failed battery(s).
Note : If battery is being tested under 55(Parts over the counter warranty), when prompted on the battery tester “Is this
a Navistar
Vehicle”, select ‘YES’
SYMPTOMS
The vehicle may have one or more of the following symptoms:
•
•
•
•
No start
Hard to start
Low voltage on gauge
Repeated jump starts
SPECIAL TOOLS
Tool Description
Tool Number
Comments
Instructions
MidTronics inTellect EXP battery and electrical
n/a
diagnostic tester
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IK0800482 Battery Testing, Diagnostics, and maintenance information
Page 2 of 4
Decision
Pre-Test Inspection
1. Inspect for loose connections at the battery and connected components
(Starter, Alternator, Ground, etc...)
1
Go to Step 2
2. Remove any corrosion with battery cleaning spray, or baking soda/water
paste. Then rinse clean.
Have all connections been found tight, and without corrosion?
Step Action
Decision
Battery Pack Breakdown Test
1. Do the "Test Preparation" as described in Section 4 of the Midtronics EXP Instruction Good Battery(s) : Battery
Manual.
Diagnostics complete.
2. Select "System Test" and follow procedure for testing battery individual battery, as
described in Section 5 of the Midtronics EXP Instruction Manual
2
Note : Do not test as a pack. Test batteries individually.
Note : Use Midtronics battery stud adaptors and tighten properly on each battery
tested. Failure to do so will yield inaccurate results.
Note : Keep all generated MidTronics codes during testing to later be submitted
on Warranty Claim (If 01,03,39, or 55 warranty applies)
Replace/Bad Cell : Go to Step
3
Charge and Retest : Charge
batteries to a minimum 75%
(12.6V), and reperform Step 2
What were the individual test results for each Battery?
Step Action
Decision
Battery Replacement
1. Replace only the batteries that the tester has failed.
2. The technician must ensure that the open circuit voltage of the new
battery is near the voltage of the remaining batteries in the pack, to
avoid arcing and overheating of the terminals as the new battery is being
installed.
3
Yes : Continue to Starter
diagnostics located at
IK0800407 (For ISB
Note : Replace bad batteries with the same part number as the remaining
applications go to :
good batteriesNote : Do not mix battery types. AGM, flooded, or hybrid must IK0800503 )
be matched with the same..
Note : Do not mix CCA (Cold Cranking Amp) or RC (Reserve Capacity)
ratings.
Note : For sleeper applications, do not use flooded batteries. Use only AGM
or other Navistar approved parts.
Note : For sleeper applications, do not use flooded batteries. Use only AGM,
or other Navistar approved parts
No : Release the Vehicle
Is No/Slow cranking concern still present?
WARRANTY INFORMATION
Warranty Claim Coding:
Group:
08550
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IK0800482 Battery Testing, Diagnostics, and maintenance information
Nouns:
Page 3 of 4
710, 712
Standard Repair Time(s):
Step
1-2
3
Description
SRT Link
Hours
Battery Test
A082710A
SRT Time
Battery Replacement
Model Dependent
SRT Time
Special Requirements
Dealers: For each battery filed under warranty (01,03,39,55 Over the counter, and service part), test result codes generated by the Midtronics
tester must be printed out, and attached to the claim, or scanned and added as an attachment. Refer to CTS-1100, and WPL2800114.
Fleets: Refer to fleet battery warranty policy.
APPENDIX
MAINTAINING BATTERIES DURING VEHICLE STORAGE
Truck and Bus batteries must be maintained during vehicle storage or battery deterioration, or possible failure can result.
Battery life will be shortened if the batteries are not kept properly charged while in storage.
If batteries fail while the vehicle is in storage, or on the lot will not be considered for reimbursement or warranty.
The Dealer is responsible for adequate storage and protection of new vehicles, whether they are on Dealer premises or
elsewhere. Correct any conditions creating unnecessary expense and/or preventable customer dissatisfaction. When vehicles
are delivered directly to a TEM / body manufacturer, the Dealer should arrange for proper vehicle storage and maintenance. We
recommend sending a copy of these procedures to the body manufacturer.
The complete Navistar Vehicle Storage policy is explained in the Warranty Policy Manual CTS1100, and WPL2800091
Battery/ Battery Pack Charging Chart
Note : This chart is only to be used as a guideline illustrating approximate charge times for certain
battery/battery pack conditions.
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IK0800482 Battery Testing, Diagnostics, and maintenance information
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Copyright © 2016 Navistar, Inc.
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TSB/Document ID: IK0800482
Replacement Service Bulletin Number:
MFR Communication Date: 2016-04-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MFR Component System:
MFR Component Subsystem:
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