NHTSA ID Number: 10115344
Manufacturer Communication Number: MIN17109
TSB/Document Date: 2017-08-16
Summary
The transmission TCM may have been programmed incorrectly during vehicle assembly.
FIELD SERVICE CAMPAIGN – 17109
11 April 2017
SUBJECT:
Eaton
® Transmission Programming
MODELS INVOLVED:
LT™ Series, LoneStar®, ProStar®
DEFECT DESCRIPTION:
The Eaton® Transmission on certain LT™ Series, ProStar® and LoneStar® models may
have been programmed incorrectly during vehicle assembly.
ELIGIBILITY:
This procedure applies ONLY to vehicles marked in the International® Service PortalSM
with FSC 17109. Also complete any other open campaigns listed on the Service Portal
at this time.
TOOLS REQUIRED:
Description
Service Ranger 4
Tool Number
SR4-Pro
Table 1 Tools Information
PARTS REQUIRED:
No parts are required for this procedure.
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 1
WORK INSTRUCTIONS
GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a
hazard to human health and the environment. Handle all fluid and other
contaminated materials (such as filters and rags) in accordance with applicable
regulations. Recycle or dispose of engine fluids, filters, and other contaminated
materials according to applicable regulations.
WARNING! To prevent property damage, personal injury, and / or death, park
vehicle on hard flat surface, turn the engine off, set the parking brake, and install
wheel chocks to prevent the vehicle from moving in both directions.
WARNING! To prevent personal injury and / or death, always wear safe eye
protection when performing vehicle maintenance.
WARNING! To prevent property damage, personal injury, and / or death, keep
flames or sparks away from vehicle and do not smoke while servicing the
vehicle’s batteries. Batteries expel explosive gases.
1. Bring vehicle into shop and park on flat surface.
2. Shift transmission to Park or Neutral and set parking brake.
3. Turn engine OFF.
4. Install wheel chocks.
5. Connect to vehicle using Service Ranger 4.
6. Turn key to ON position, it is not necessary to crank engine.
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 2
Figure1. Eaton Service Ranger 4
1. Go To tab
2. Configuration option
7. Click GO TO tab (Figure 1, Item 1) and select CONFIGURATION (Figure 1, Item 2)
located on drop-down menu.
Figure 2. Configuration Tab
1. Options menu option
8. Highlight OPTIONS (Figure 2, Item 1) in menu at left.
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 3
Figure 3. Shift Calibration Point
1. Shift Point Calibration drop-down menu
NOTE: Refer to Table 2 for updated value.
9. Highlight SHIFT POINT CALIBRATION in programmable feature list and select
desired updated value in drop-down menu (Figure 3, Item 1).
Figure 4. Apply
1. Apply button
10. Select APPLY (Figure 4, Item 1).
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 4
Figure 5. Verify Calibration
1. Verification pop-up
11. Look at verification pop-up (Figure 5, Item 1) to verify configuration change was
applied.
12. Disconnect Service Ranger 4.
13. Remove wheel chocks.
Shift Calibration Values
VIN
3HSDJAPRXHN411926
3HSDJAPR1HN411927
3HSDJAPR4HN483978
3HSDJAPR0HN501926
3HSDZAPR1HN713811
3HSDZAPR3HN713812
3HSDZAPR7HN713814
3HSDJAPR2HN693592
3HSDJAPR0HN519827
3HSDJAPRXHN459913
3HSDJAPR9HN570579
3HSDZAPR7HN505545
3HSDJAPR5HN518379
Transmission Feature
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXA
0013GXJ
0013GXK
0013GXK
0013GXA
Correct Shift Cal
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5572923
5573260
5573260
5573260
5572923
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 5
3HSDZAPR8HN503559
3HSDJAPR3HN506344
3HSDZAPR3JN737324
3HSDZAPR7JN737326
3HSDZAPR9JN737327
3HSDZAPR0JN737328
3HSDZAPR2JN737329
3HSDZAPR9JN737330
3HSDZAPRXJN484003
3HSDZAPR2JN516801
3HSDGAPN7HN146295
3HSDZAPR9JN514656
3HSDZAPR1JN523027
3HSDZAPR6JN570571
3HSDJAPR1HN504950
3HSDZAPR6JN514677
3HSDZAPRXJN518733
3HSDZAPRXJN166804
3HSDZAPR7JN166808
3HSDZAPRXJN522846
3HSDZAPR0JN570565
3HSDZAPR0JN171638
3HSKZAPRXJN517217
3HSDZAPR3JN170368
3HSDZAPR3JN173626
3HSDZAPR5JN173627
3HSKZAPR4JN194301
3HSDZAPR7JN445630
3HSDZAPR7JN445899
3HSDZAPR1JN445901
3HSDZAPR8JN469290
3HSDZAPR9JN460016
3HSDZAPR5JN460238
3HSDZAPR9JN460145
3HSDZAPR4JN460148
3HSDZAPRXJN460154
3HSDZAPR0JN460244
3HSDZAPRXJN446402
3HSDZAPR9JN469461
3HSCXAPR1HN488338
3HSCXAPRXHN488483
0013GVU
0013GXK
0013GXJ
0013GXJ
0013GXJ
0013GXJ
0013GXJ
0013GXJ
0013GXA
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXJ
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
5572952
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5572923
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 6
3HSCXAPR1HN488484
3HSDZAPRXJN469470
3HSDZTZT7JN194306
3HSDZAPR3JN469522
3HSDZAPR8JN166834
3HSDJAPR9HN471356
3HSDJAPR1HN693843
3HSDJAPR3HN693956
3HSDZAPR3JN205328
3HSDYAPR6JN482915
3HSDJAPR5HN693960
3HSDZAPR7JN204604
3HSDZAPR2JN204607
3HSDZAPR9JN494425
3HSDZAPRXJN530171
3HSDZAPR9JN538715
3HSDZAPR3JN532747
3HSDJSNR0JN558433
0013GXK
0013GXK
0013GXW
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GXK
0013GVU
0013GXK
0013GXK
0013GXW
5573260
5573260
5573246
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5573260
5572952
5573260
5573260
5573246
Table 2 Shift Calibration
LABOR INFORMATION
Operation number must appear on all claims.
Operation Number
A40-17109-1
Description
Program Eaton Transmission Calibration
Time
0.5 hrs
Table 3 Labor Information
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 7
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the
normal manner, making reference to Field Service Campaign 17109.
Section 7 of the Warranty Policy and Procedures Manual contains further information
related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the “Other
Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire,
barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces /
amount used during each repair.
To make sure this important improvement is made in a timely manner, all claims for
17109 activity must be submitted by 11 April 2018 or within the normal warranty period
for the component, if after 11 April 2018.
© 2017 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Page 8
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TSB/Document ID: MIN17109
Replacement Service Bulletin Number:
MFR Communication Date: 2017-04-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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