Loading...

NHTSA ID Number: 10114867

Manufacturer Communication Number: PIP5331

TSB/Document Date: 2017-08-15


Summary

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.


Bulletin No.: PIP5331
Date: Oct-2015

Subject:

Ticking, Tap, or Rattle Noise From Engine

Models:

2013 - 2016 BuickeBay logo Enclave, LaCrosse
2013 - 2015 CadillaceBay logo ATS, CTS
2013 - 2016 CadillaceBay logo SRX, XTS
2013 - 2015 ChevroleteBay logo Camaro
2015 - 2016 ChevroleteBay logo Colorado
2013 - 2016 ChevroleteBay logo Captiva Sport, Equinox, Impala, Traverse
2013 - 2016 GMCeBay logo Acadia, Terrain
2015 - 2016 GMCeBay logo Canyon
Equipped With a HFV6 Engine

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern
Customers may bring their vehicle into the dealership for a rattle, tick, or knock type noise.
This could be all the time, or only under load or intermittent depending on the severity of the noise
You may find this noise hard to isolate to one area in the engine.
After you exhaust all external resources to try to locate the source of the noise including SI recommendations and you still haven't located or isolated the noise,
following the steps in this PI may help.

Recommendation/Instructions
Raise the vehicle while running or with an assistant inside.
With chassis ears or a stethoscope, listen to the right and left side of the engine.
Try to isolate which bank the noise is from.
Once the noise is isolated or if unable to isolate, remove the piston and rod assemblies from the affected bank(s) to inspect for a loose rod bushing in the rod,
or a loose wrist pin in the bushing. We have seen both.
There should be no metal through the oil and a piston and rod assembly will repair this noise.
Note: If metal is found refer to the latest version of PIP5216
If no wrist pins or bushings are loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.

Warranty Information
For Vehicles Repaired Under Warranty Use Appropriate Labor Operation For Process Performed.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the
remaining steps do not need to be performed.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,

1

safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

2

1

SaleBestseller No. 1
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
  • Formulated for engines with 75,000 miles or more, Valvoline...
  • Delivers 20% better wear protection and 15% better sludge...
  • Extra detergents safeguard against friction, corrosion and...
  • Advanced friction-fighting additives help maximize...
  • Provides performance benefits for high mileage, new and...
SaleBestseller No. 2
Valvoline MaxLife High Mileage Full Synthetic 5W-20 Motor Oil 5 Quart
10,910 Reviews
Valvoline MaxLife High Mileage Full Synthetic 5W-20 Motor Oil 5 Quart
  • Designed for vehicles with 75,000 miles or more, Valvoline...
  • Formulated with seal conditioners to help prevent oil leaks...
  • Delivers 50% stronger wear protection than industry...
  • Provides 20% stronger sludge defense than industry standards...
  • Offers 2.5X better heat protection than industry standards...

Last update on 2026-06-21 / Affiliate links / Images from Amazon Product Advertising API


 

If the PDF is very large, it may not load in the preview below.

Download PDF [77.32 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: PIP5331

Replacement Service Bulletin Number:

MFR Communication Date: 2015-10-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:MECHANICAL

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
Launch OBD2 Scanner CRP123X V3.0 Elite, 2026 Lifetime Free WiFi Update Scan Tool, FCA SGW, CANFD&DoIP, SAS/Throttle/Brake/BMS/D-P-F/Oil/ABS Service Multi Systems Car Scanner, Battery Test, Auto VIN
  • [Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
  • 🔥[FCA AutoAuth + CAN FD & DoIP] As an upgraded version of the LAUNCH CRP123X/CRP129X, FOXWELL NT614, and ANCEL FX2000, The Newest LAUNCH CRP123X V3.0 auto diagnostic scanner supports the following new protocols: CAN-FD for 2020 and newer G.M and ChryslereBay logo models, as well as DoIP for V.olvo, Land RovereBay logo/JaguareBay logo, and B.MW F/G chassis. With integrated AutoAuth, you can diagnose 2018 and newer FCAeBay logo cars equipped with S.GW. Note: CAN-FD and DoIP protocols require an additional obd2 cable. *Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data.
  • 🔥[No extra software fee. Works on 90 vehicle brands.] Most OBD2 scanners work with vehicles manufactured after 2001. However, the LUNCH OBD2 scanner is compatible with OBDII-equipped vehicles built after 1996 and works with more than 90 vehicle brands. One-click lifetime updates over WIFI 2.4&5.0Ghz keep the car software current and ensure constant coverage additions, diagnose vehicles from 1996 to 2026 with a massive global database. Android 8.1 ensures lightning-fast boot-up and processing.
  • [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X V3.0 to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership. Generate vehicle health reports with one click and share them via email over Wi-Fi to help avoid blind maintenance. And will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
  • [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis(or 4-in-1 merged waveform graph),you can save, share, print, or email the overall inspection report for easier analysis.🔥Code Search,DTC Library provide massive information. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals.
SaleBestseller No. 2
Launch X431 PRO3 V+ Elite, 2026 SmartlinkC 2.0 Bidirectional Scan Tool with J2534 Portocol, HD Trucks Scanner, 10.1 inch, Topology Map, 60+Service, Online Code, CANFD/DoIP/D-PDU, FCA, 2 Yrs Update
  • [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
  • [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for ToyotaeBay logo, HondaeBay logo, VWeBay logo, BMWeBay logo, FordeBay logo, GM, ChryslereBay logo, Mercedes-BenzeBay logo and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
  • [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
  • [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
  • [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land RovereBay logo/JaguareBay logo, BMWeBay logo F/G chassis, GM, etc.; 2) FCAeBay logo Autoauth, covering 2018+ ChryslereBay logo/DodgeeBay logo/FiateBay logo