NHTSA ID Number: 10111198
Manufacturer Communication Number: T-SB-0160-14 Rev
TSB/Document Date: 2017-08-14
Summary
TSB: Entune Audio Head Unit Update
CP) TOYOTA
T-SB-0160-14 Rev1 December 22, 2014 Technical Service Bulletin
Entune Audio Head Unit Software Update (Panasonic)
Service
Category Audio/Visual/Telematics
Toyota Supports
Section Audio/Video Market USA ASE Certification “yg
———==—
Applicability
YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2014 — 2015 4Runner, Highlander,
Highlander HV,
Sequoia, Tacoma,
Tundra
2015 Avalon, Avalon HV,
Prius V, Sienna, Venza
REVISION NOTICE
April 13, 2015 Rev1:
* Applicabitity has been updated to include 2015 model year Avalon, Avalon HV, Prius V, Sienna,
and Venza vehicles.
* The entire bulletin has been updated.
Any previous printed versions of this bulletin should be discarded.
SUPERSESSION NOTICE
The information contained in this bulletin supersedes SB No. T-SB-0006-14.
* Applicability has been updated to include 2015 model year applicable vehicles.
Service Bulletin No. T-SB-6006-14 is Obsolete and any printed versions should be discarded.
Be sure to review the entire content of this bulletin before proceeding.
Introduction
Some 2014 model year applicable vehicles equipped with Entune™ Audio (version 010169) /
Entune™ Audio Plus (version 010171) / Entune™ Premium Audio (version 010185) may exhibit one
or more of the following conditions:
* Bluetooth® sometimes disconnects with Android™ phones
* Bluetooth® disconnects with iPhone® 4 when connected to USB
© 2015 Toyota Motor Sales, USA Page 1 of 15
CGPTOYOTA T-SB-0160-14 Rev1 December 22, 2014 Page 2 of 15
Entune Audio Head Unit Software Update (Panasonic)
Introduction (Continued)
Radio reboots with heavy radio load condition (e.g., dual map and PO!s ON and Entune™ Audio
music ON and multiple destinations set) (Entune™ Premium Audio only)
Radio reboots after completing a navigation route by voice command system and pressing
Talk Switch (Entune™ Premium Audio only)
Some 2014 model year applicable vehicles equipped with Entune™ Audio (version 010173) /
Entune™ Audio Plus (version 01017C) / Entune™ Premium Audio (version 010195) may exhibit one
or more of the following conditions:
Voice command screen is cancelled by pop-up screen
Voice command system does not respond for an extended period of time
Radio reboots and navigation route is deleted (Entune™ Premium Audio only)
Bluetooth® disconnects when phone is connected to Bluetooth® Audio from USB connection
Radio reboots after entering a particular address as destination (Entune™ Premium Audio only)
Route guidance is lost after ACC is cycled and after arriving at second destination
(Entune™ Premium Audio only)
Some 2014 model year applicable vehicles equipped with Entune™ Audio (version 010179) /
Entune™ Audio Plus (software version 010183) / Entune™ Premium Audio (software version
0101A1) may exhibit one or more of the following conditions:
Radio reboots after using voice command system or after screen goes blank (Entune™
Premium Audio only)
Bluetooth® disconnects or repeats disconnect and connect
Entune™ is inoperative (Entune™ Premium Audio only)
Radio freezes when certain Home address is set as destination (Entune™ Premium Audio only)
House number is not displayed in Home or preset locations (Entune™ Premium Audio only)
Some 2014 model year applicable vehicles equipped with Entune™ Audio (software version 01017B) /
Entune™ Audio Plus (software version 010185) / Entune™ Premium Audio (software version
0101A5) may exhibit one or more of the following conditions:
Navigation re-route pop-up comes up continuously {Entune™ Premium Audio only)
No map is displayed with new vehicles (Entune™ Premium Audio only)
won
I
button is displayed when navigation route guidance is not used (Entune™ Premium
Audio only)
Radio screen goes blank or freezes occasionally while using navigation function (Entune™
Premium Audio only)
Radio reboots when an Apple® device which has 9,999 songs or more is connected
© 2015 Toyota Motor Sales, USA
CP) TOYOTA T-SB-0160-14 Revi December 22, 2014 Page 3 of 15
Entune Audio Head Unit Software Update (Panasonic)
Introduction (Continued)
Unselected music is played when certain playlists are selected by voice commands
CD does not play occasionally
Voice prompt ends unexpectedly while trying to make a call by voice commands
Voice commands are inoperative for music
Radio screen goes black after using voice commands
Some 2014 model year applicable vehicles equipped with Entune™ Audio (software version 010180)
/Entune™ Audio Plus (software version 01018B or 010190) / Entune™ Premium Audio (software
version 0101B1 or 0101BE) may exhibit one or more of the following conditions:
Bluetooth® call cannot be muted
Email/Text message does not display and keeps showing “Loading message list”
Radio reboots when text message is received
Pandora® sound is interrupted
No sound if “Ringtone Volume” and “Message Readout Volume” are changed during
Bluetooth® connection
Radio reboots when some HD radio channels are received
Radio reboots with Bluetooth® operation.
iPod® is paused after Bluetooth® phone call
Pop noise from AM radia
Noise on AM radio when brake is pressed in hybrid vehicles
Destination cannot be set (Entune™ Premium Audio only)
Distance to traffic incident is shown incorrectly (Entune™ Premium Audio only)
Intersection map is not displayed (Entune™ Premium Audio only)
Traffic incident icon is not displayed (Entune™ Premium Audio only)
Radio freezes with navigation_operation (Entune™ Premium-Audio-only)
Touch screen becomes unresponsive after setting destination nearby and pop-up screen of “You
are nearby” is displayed (Entune™ Premium Audio only)
Arrival time shows incorrectly after destination is set (Entune™ Premium Audio only)
Radio reboots with navigation operation (Entune™ Premium Audio only)
Along My Route PO! search does not show any results (Entune™ Premium Audio only)
© 2015 Toyota Motor Sales, USA
G)TOYOTA T-SB-0160-14 Rev December 22, 2014 Page 4 of 15
Entune Audio Head Unit Software Update (Panasonic)
Introduction (Continued)
Traffic information icon is not displayed after returning from future time prediction to Now
(Entune™ Premium Audio only)
Traffic event icon disappears after going to traffic forecast (Entune™ Premium Audio only)
Traffic information is not displayed (Entune™ Premium Audio only)
Doppler traffic is not displayed after removing map SD card and reinserting it. (Entune™
Premium Audio only)
Traffic event does not display intermittently (Entune™ Premium Audio only)
Some 2014 and 2015 model year applicable vehicles equipped with Entune™ Audio Version
(software version 010185)/ Entune™ Audio Plus (software version 010190 or 010191}/ Entune™
Premium Audio (software version 0101BE or 0101C1) may exhibit one or more of the following
conditions:
Intermittent radio rebooting
Bluetooth® inoperative (grey icon)
Unable to delete certain Bluetooth registered devices
Stuck on Toyota logo screen for 3 to 4 minutes before booting up
Touch screen becomes unresponsive on voice recognition screen
Fuel consumption screen does not update when update button is pressed
Sudden “Call Ended” during a call
Non-detection of iPhone 6/6 plus
Current time display changes frequently while driving
HD trafficfweather system update
Street name orientations corrected
Updated system software is now available to address these conditions. Follow the software update
procedure in this bulletin to install the latest software version.
© 2015 Toyota Motor Sales, USA
>) TOYOTA
Entune Audio Head Unit Software Update (Panasonic)
T-SB-0160-14
Rev1 December 22, 2014
Page 5 of 15
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
OFP
T1 T2
EL1318
Software Update
Avalon
Avalon HV
4Runner
Hightander
Highlander HV
Prius V
Sequoia
Sienna
Tacoma
Tundra
Venza
0.3
86140-07070
86804-07070
86804-07090
86804-07100
86100-35260
86100-35270
86100-35320
86804-0E110
86804-0E120
86140-47210
86804-47230
86804-47250
86140-0C060
86140-00070
86804-00030
86804-00050
86804-08010
86804-08020
86140-04040
86140-04120
86140-04130
86140-04150
86804-04010
86804-04030
86804-04050
86804-04070
87 | 74
86140-00010
86140-00021
86140-00040
86140-00050
86804-00070
86804-00080
86804-0C090
86804-00100
86140-0T120
86140-0T130
86804-0T040
86604-07TU90
APPLICABLE WARRANTY
* This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
* Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2015 Toyota Motor Sales, USA
CY) TOYOTA T-SB-0160-14 Rev1 December 22, 2014 Page 6 of 15
Entune Audio Head Unit Software Update (Panasonic)
Required Tools & Equipment
SPECIAL SERVICE APPLICABLE FILE ON THE
TOOLS (SST) PART NUMBER aty| MODEL HEAD UNIT USB DRIVE*
4Runner, Entune™ A3TBDANA-
Highlander, Audio DAQO_0138.kwi
Highlander |" gntune™ 13TDDANA-
Sequoia Audio Plus DAOC 0151.kwi
Tacoma, Entune™
enza Audio -
; ; Entune™ 13TDDANA-
USB Drive Firmware . ——————
Update - Panasonic* 01033-PANSC-15A | 1 avalon, Audio Plus DAO2 0042. kwi
Avalon HV oe 13TDANNA-
ain DAOQ2 0078.kwi
TM
Sienna, | ,ntune” 13TDANNA-
Prius V Audio DAO1_0078.kwi
Entune™ 43TBDANA-
Prius V | audio DAO1 _0046.kwi
* Essential SST.
blank USB flash drive.
MULTIMEDIA SOFTWARE FILE DOWNLOAD
For USB flash drive requirements and download instructions:
Refer to the Technical Information System (TIS): Diagnostics — Calibrations —
Reference Documents -— “Multimedia Software Download Instructions”
The Multimedia software update file may also be downloaded directly from this Service Bulletin by
clicking on the file name in the table above. The file may be saved directly to a commonly-available
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2015 Toyota Motor Sales, USA
GP) TOYOTA T-SB-0160-14 Rev1 December 22, 2014 Page 7 of 15
Entune Audio Head Unit Software Update (Panasonic)
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TSB/Document ID: T-SB-0160-14 Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2015-04-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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