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NHTSA ID Number: 10111137

Manufacturer Communication Number: T-SB-0037-15

TSB/Document Date: 2017-08-14


Summary

TSB: Some 2013 - 2015 model year RAV4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnight soak on rear rotors causing a grinding noise during braking which is transmitted throughout the vehicle. To reduce this grinding noise, use the following repair procedure to address this condition.


T-SB-0037-15

Rev1

June 10, 2015

Grinding Noise From Rear Brakes
Service
Category

Brake

Section

Brake (rear)

Market USA

Applicability
YEAR(S)

MODEL(S)

2013 - 2015

RAV4

ADDITIONAL INFORMATION

REVISION NOTICE
July 02, 2015 Rev1:
The Warranty Information section has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction

Some 2013 – 2015 model year RAV4 vehicles may exhibit a grinding noise condition which is
heard coming from the rear wheels while driving the vehicle at low speed and applying the
brakes. This is due to corrosion build-up from overnight soak on rear rotors causing a grinding
noise during braking which is transmitted throughout the vehicle. To reduce this grinding noise,
use the following repair procedure to address this condition.
Production Change Information

This bulletin applies to:
2013 – 2015 Shokki/TMMC/Takaoka built RAV4 vehicles produced BEFORE the Production Change
Effective VINs shown below.
MODEL

PLANT

DRIVETRAIN

PRODUCTION CHANGE EFFECTIVE VIN

2WD

JTM#FREV#FD049426

4WD

JTM#FREV#FD114064

2WD

JTM#FREV#FJ032161

4WD

JTM#FREV#FJ020161

2WD

2T3#FREV#FW167718

4WD

2T3#FREV#FW293815

Shokki

RAV4

Takaoka

TMMC

© 2015 ToyotaeBay logo Motor Sales, USA

Page 1 of 3

T-SB-0037-15

Rev1

June 10, 2015

Page 2 of 3

Grinding Noise From Rear Brakes
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

BR1504

R & R Rear Cargo Area Trim Pieces

1.6

42431-42060*
42431-0R010*

36

99

* Do NOT replace or machine rear rotors, please change parts from the parts information section.

APPLICABLE WARRANTY
This repair is covered under the ToyotaeBay logo Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.

Parts Information
PART NUMBER
PART NAME
PREVIOUS

NEW

64730-0R031-C0

64730-0R032-C0

NOTES

NAP/CBU

QTY

All

NAP

1

Panel Assy, Deck Trim Side, RH
64730-42091-C0

64730-42092-C0

All

CBU

1

64740-0R031-C0

64740-0R032-C0

w/o Woofer

NAP

1

64740-0R042-C0

64740-0R043-C0

w/ Woofer

NAP

1

64740-42071-C0

64740-42072-C0

w/o Woofer

CBU

1

58577-42040-C0

58577-42041-C0

Temporary
Tire

CBU

58577-42060-C0

58577-42061-C0

Full-Size
Tire

CBU

58577-0R040-C0

58577-0R041-C0
58577-42050-C0

58577-42050-C0

58577-42051-C0

Panel Assy, Deck Trim Side, LH

Plate, Rear Floor Mat Support Side,
No. 1
Temporary
Tire

© 2015 ToyotaeBay logo Motor Sales, USA

Full-Size
Tire

NAP
NAP

1
1
1
1

T-SB-0037-15

Rev1

June 10, 2015

Page 3 of 3

Grinding Noise From Rear Brakes
Repair Procedure

1. This Service Bulletin is for brake grinding noise. Please refer to the video file below for an
example of the noise. If noise matches the video, please reference step 2.
NOTE
Confirmation of standard brake noise related items is necessary prior to continuing with
the Grinding noise confirmation noise video.
Grinding noise evident at/about the following timed points:

20 – 24 seconds

35 – 37 seconds

47 – 50 seconds

58 – 60 seconds

Demonstration of GRINDING Noise

2. Remove floor mat support side, and deck side trim for both LH and RH.
Refer to the Technical Information System (TIS), applicable model and model year
Repair Manual:
 2013 – 2015 RAV4:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Roof Headlining:
Removal”
3. Install the NEW floor mat support side, and Deck side trim for both LH and RH sides.
Refer to TIS, applicable model and model year Repair Manual:
 2013 – 2015 RAV4:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Roof Headlining:
Installation”
4. Ensure all rear panels are clipped in correctly and then perform a road test to confirm the
grinding noise has been reduced.

© 2015 ToyotaeBay logo Motor Sales, USA

1

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TSB/Document ID: T-SB-0037-15

Replacement Service Bulletin Number:

MFR Communication Date: 2015-06-10

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES

MFR Component System:

MFR Component Subsystem:


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