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NHTSA ID Number: 10109995

Manufacturer Communication Number: BS3165E

TSB/Document Date: 2017-08-03


Summary

A/C compressor belts are splitting down the center


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TSB/Document ID: BS3165E

Replacement Service Bulletin Number:

MFR Communication Date: 2014-06-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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SAV.1E.2012MA

SERVICE BULLETIN

BS3165E

REFERENCE:

Nova BuseBay logo Manuals

APPLICATION DEADLINE: 2015JL15

SECTION:

14: Heating and ventilation

CLAIM REFERENCE NUMBER: WB-3165

RS NO:

MQR 7621-681

EFFECTIVE IN PROD.:

SUBJECT:

A/C compressor belt

JUSTIFICATION:

A/C compressor belts are splitting down the center.

LEVEL

DIRECT CHARGES

DESCRIPTION

LABOUR

1

Inspect for correct compressor plate hardware and change the
compressor rubber mounts and belt.

Nova BuseBay logo

2

Change the compressor plate hardware.

Nova BuseBay logo

TIME

MATERIAL

Nova BuseBay logo 60 min
Client*

10 min

* The cost of the material will be reimbursed when claiming for this service document.

MATERIAL
PART NO

REV.

1

N78165

Compressor Belt 79”

1

N70081

Compressor mount 40-45SH

3

N74196

Anti-vibration mount 70SH

QTY

DESCRIPTION

REPLACES PART N°

LEVEL 1

N68866

N36493

LEVEL 2 (only if required*)

8

N32932

Nordlock washer M12

4

N69378

Nut FL M12 Dacromet Class 10.9

4

N69539

Screw M12x50 Hex Dacromet Class 10.9

Materials will be available within 42 days. To order, please contact PrevosteBay logo Parts by phone at 1-800-771-6682, by fax at
1-888-668-2555 or by email at prevostparts.commandes@volvoeBay logo.com. Specify document number, quantity of parts required
and shipping address.
* The material identified in Level 2 is to be ordered only for vehicles that meet the criteria defined in Level 1.

DISPOSAL OF PARTS
REMOVED PARTS ARE:

DISCARDED *

RETAINED

Yes

* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.

REVISION HISTORY
REV.

DATE

NR

2014MA27

APPROVED BY:

CHANGE DESCRIPTION

Initial release

Daniel Theriault

WRITTEN BY

Bertrand Plouffe

Digitally signed by Daniel Theriault
DN: cn=Daniel Theriault, o=Nova BuseBay logo, ou=Publication, email=daniel.theriault@volvoeBay logo.com,
c=CA
Date: 2014.06.04 08:53:03 -04'00'

PAGE 1 OF 7

SAV.1E.2012MA

SERVICE BULLETIN
ROAD NUMBER
CLIENT

ORDER

BS3165E

VIN (2NVY/4RKY...)
QTY

FROM

TO

FROM

TO
S92U1B4000143

1

New York City Transit - New York

L643

5895

5895

S92U1B4000143

New York City Transit - New York

L681

5896

5263

S92U2C4500023

S92U3C4500175

102

New York City Transit - New York

L692

5298

5298

S92U5C4500209

S92U5C4500209

1

New York City Transit - New York

L692

5303

5303

S92U0C4500215

S92U0C4500215

1

New York City Transit - New York

L692

5306

5363

S92U4C4500217

S92U3D4500274

58

PAGE 2 OF 7

SAV.1E.2012MA

SERVICE BULLETIN

BS3165E

WARNING

Follow your internal safety procedures.

PROCEDURE
LEVEL 1: PROCEDURE
1.1.

Open the rear engine access door.

1.2.

Locate the A/C compressor. See Figure 1.

Compressor support

Compressor plate

Hardware to check

Figure 1 - A/C Compressor Location

1.3.

Remove the A/C compressor belt in accordance with section 14: HEATING AND VENTILATION in the Nova BuseBay logo
maintenance manual. Discard the belt.

1.4.

Check if M12 Nordlock washers (8x), M12 class 10.9 bolts (4x) and M12 class 10.9 nuts (4x) which maintain
the compressor plate on the A/C compressor support, are already installed. See Figure 1. If not in place, go
to Level 2.

PAGE 3 OF 7

SAV.1E.2012MA

SERVICE BULLETIN

1.5.

BS3165E

Remove the four rubber mounts on the A/C compressor support. See Figure 2.

Compressor plate

Compressor support

Rubber mounts (4x)

Figure 2 - A/C Compressor Support Rubber Mounts

1.6.

Install the new N74196 (3x) and N70081(1x) rubber mounts on the A/C compressor support. See Figure 3.

N70081

N74196

Figure 3 - Location of New A/C Compressor Rubber Mounts

PAGE 4 OF 7

SAV.1E.2012MA

SERVICE BULLETIN
1.7.

BS3165E

Apply specified torque and torque sequence. See Figure 4.

Torque sequence

3

2

4

1

Torque 60 ±5 lb-ft
(81 ±6 N•m)

Figure 4 - Rubber Mounts Torque Sequence

1.8.

Install the new N78165 compressor belt in accordance with section 14: HEATING AND VENTILATION in the NovaeBay logo
Bus maintenance manual.

1.9.

Align the compressor belt in accordance with section 14: HEATING AND VENTILATION in the Nova BuseBay logo maintenance
manual.

1.10.

Tension the compressor belt in accordance with section 14:
maintenance manual.

HEATING AND VENTILATION

in the Nova BuseBay logo

NOTE

Disregard the belt tension value in the maintenance manual. Apply a tension value of 220 ±5 lb (980 ±22 newtons)
to the compressor belt.

1.11.

Close the rear engine access door.

1.12.

Start the engine and let it run for 30 minutes.

1.13.

Open the rear engine access door.

1.14.

Re-tension the compressor belt in accordance with section 14:
maintenance manual.

HEATING AND VENTILATION

in the Nova BuseBay logo

NOTE

Disregard the belt tension value in the maintenance manual. Apply a re-tension value of 200 lb (890 newtons)
to the compressor belt.

PAGE 5 OF 7

SAV.1E.2012MA

SERVICE BULLETIN
1.15.

Close the rear engine access door.

1.16.

The vehicle may be returned to service.

BS3165E

NOTE

At the next scheduled service at 3,000 or 6,000 miles (5,000 or 10,000 km), re-tension the belt to 190 lb (845
newtons).

LEVEL 2: INSTALL NEW HARDWARE AS NEEDED FROM STEP 1.4
2.1.

Remove the compressor plate M12 bolts (4x), nuts (4x) and washers. See Figure 5. Discard the hardware.

Compressor support

Compressor plate

Hardware to be removed

Figure 5 - Hardware to be Removed

PAGE 6 OF 7

SAV.1E.2012MA

SERVICE BULLETIN
2.2.

BS3165E

Install new hardware N69539 M12x50 class 10.9 screws (4x), N69378 M12 class 10.9 nuts (4x) and N32932
M12 Nordlock washers (8x). See Figure 6. Hand tighten the hardware.

N69539 screws
N32932 washers

N32932 washers
N32932 nuts

Figure 6 - New Hardware Installation

2.3.

Go to step 1.5. 

PAGE 7 OF 7

1


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