bs3538e Service Bulletin/Repair Instructions

SAV.1E.2012MA
SERVICE BULLETIN
BS3538E
REFERENCE:
Nova Bus Manuals
APPLICATION DEADLINE: 2017MR15
SECTION:
12: Interior furnishing
CLAIM REFERENCE NUMBER: WB-3538
RS NO:
MQR 7621-985
EFFECTIVE IN PROD.:
L850-29 (2015DE)
SUBJECT:
Wheelhouse kick-plates
JUSTIFICATION:
Wheelhouse kick-plates may come loose.
LEVEL
1
DIRECT CHARGES
DESCRIPTION
LABOUR
Install rivets to secure the kick-plate overlaps.
2
Nova Bus
–
–
MATERIAL
TIME
Nova Bus 30 min

–
–
MATERIAL

QTY
PART NO
REV.
DESCRIPTION
REPLACES PART N°
LEVEL 1
4
N35599
–
–
–
Rivet 3/16 x 0.565
–
LEVEL 2
–
–
–
Material will be available within 14 days. To order, please contact Prevost Parts by phone at 1-800-771-6682, by fax at

1-888-668-2555 or by email at prevostparts.commandes@volvo.com. Specify document number, quantity of parts required

and shipping address.
DISPOSAL OF PARTS

REMOVED PARTS ARE:
DISCARDED *
RETAINED
Yes
–
* Dispose of the unused parts and the defective parts in

accordance with local environmental standards in effect.
REVISION HISTORY

REV.
DATE
NR
2016JA20
APPROVED BY:
CHANGE DESCRIPTION
Initial release
Daniel Theriault
WRITTEN BY
Bertrand Plouffe
Digitally signed by Daniel Theriault

DN: cn=Daniel Theriault, o=Nova Bus, ou, email=daniel.theriault@volvo.com, c=CA

Date: 2016.01.27 14:19:19 -05'00'
PAGE 1 OF 4
SAV.1E.2012MA
SERVICE BULLETIN

ROAD NUMBER

CLIENT

Chicago Transit Authority - CTA - Illinois
ORDER

L773
BS3538E
VIN (2NVY/4RKY...)
FROM
TO
FROM
TO
—
—
L82JXD4500429
L82J6D4500430
QTY

2
Chicago Transit Authority - CTA - Illinois
L811
7902
7949
L82J6E4500509
L82J6E4500526
48
Chicago Transit Authority - CTA - Illinois
L837
7950
7999
L82J6E4500655
L82J1E4500708
50
Chicago Transit Authority - CTA - Illinois
L847
8000
8049
L82J1E4500773
L82JXE4500822
50
Chicago Transit Authority - CTA - Illinois
L848
8050
8099
L82JXF4500823
L82J1F4500872
50
Chicago Transit Authority - CTA - Illinois
L849
8100
8149
L82J5F4500874
L82J3F4500923
50
Chicago Transit Authority - CTA - Illinois
L850
8150
8177
L82J5F4500924
L82J8F4500951
28
PAGE 2 OF 4
SAV.1E.2012MA
SERVICE BULLETIN
BS3538E
WARNING
Follow your internal safety procedures.
PROCEDURE

1.1.
Locate the 2 front wheelhouses inside the vehicle.
1.2.
Locate the kick-plate overlap on both wheelhouses. See Figure 1.
Curb side
Street side
Figure 1 - Kick-plate Overlap Location
1.3.
On the curb side wheelhouse, drill two 0.191 in. (4.85 mm) holes (#11 drill) in the kick-plate overlap using

the NG06152 drilling jigas a guide. See Figure 2.
Figure 2 - Drilling Two Holes with NG06152 Drilling Jig in Curb Side Wheelhouse Kick-Plate
PAGE 3 OF 4
SAV.1E.2012MA
SERVICE BULLETIN
BS3538E
1.4.
Install two N35599 stainless steel rivets.
1.5.
On the street side wheelhouse, drill two 0.191 in. (4.85 mm) holes (#11 drill) in the kick-plate overlap using

the NG06153 drilling jig as a guide. See Figure 3.
Figure 3 - Drilling Two Holes with NG06153 Drilling Jig in Street Side Wheelhouse Kick-Plate
1.6.
Install two N35599 stainless steel rivets.
1.7.
The vehicle may be returned to service. 
PAGE 4 OF 4

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