Service

Technical Information

38/12 ENU

WC30

5

WC30 - Reworking Seam Seal on Luggage Compartment Floor (Workshop Campaign)

Vehicle Type:

911 Carrera (991)/911 Carrera S (991)

Model Year:

2012

Concerns:

Seam seal on luggage compartment floor

Information:

This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is the
possibility that the joint between the luggage compartment floor and bulkhead was not sealed correctly
on the affected vehicles.
As a result, water can leak into the luggage compartment.

Action
Required:

Rework seam seal on luggage compartment floor.

Affected
Vehicles:

The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This Campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair.

Parts Info:

...

Body sealant
(Commercially available, e.g. LORD Fusor® 804 Sprayable
Seam Sealer, WURTH USA Spray Seam Sealer, 3M™ MSP
Sprayable Seam Sealer 8374)

1 ea.*

The body sealant to be used must match the color of the existing body sealant (PVC). A light or dark
body sealant must therefore be used, depending on the color.
* The WWS Warranty system will automatically add into the “Miscellaneous item” section (sublet) of the
claim after the claim has been submitted.
Special Tools:

Multi-press telescopic spray gun for applying seam and surface sealing compound (recommended, P/N
V.A.G. 1761/1
Cartridge gun, P/N V.A.G. 1628 1141

Materials:

Adhesive tape
Protective film/masking paper
Clean, lint-free cloth
Cleaning agent (e.g. isopropanol)

2012© Porsche Cars North America, Inc.

AfterSales

Jun 15, 2012
Page 1 of 5

5

Service
WC30

ENU

Technical Information

38/12

Commercially available body brush (approx. 15 mm wide) *.
* The WWS Warranty system will automatically add into the “Miscellaneous item” section (sublet) of the
claim after the claim has been submitted.
Administrative
Procedure:

See Attachment “A”.

Work
Procedure:

See Attachment “B”.

Attachment "A": Work Procedure
1

Raise the vehicle on a lifting platform ⇒ Workshop Manual ’4X00IN Lifting the vehicle’.

2

Clean the entire shaded area of the luggage
compartment floor ⇒ Figure 1 using a suitable
cleaning agent (e.g. isopropanol) and a lint-free cloth.

Figure 1

Jun 15, 2012
Page 2 of 5

AfterSales

2012© Porsche Cars North America, Inc.

Service

Technical Information
3

38/12 ENU

WC30

5

Rework joints between the luggage compartment
floor and bulkhead.
To do this, apply body sealant in dots along the
seams ⇒ Figure 2 -A- until they are filled uniformly.
Then spread the body sealant out evenly with a brush.
There may be up to 8 seams.

A

Figure 2
4

Mask areas and components adjacent to the luggage
compartment floor with suitable protective film ⇒
Figure 3 -1-.

1

Figure 3

2012© Porsche Cars North America, Inc.

AfterSales

Jun 15, 2012
Page 3 of 5

5

Service
WC30

ENU

Technical Information

38/12

Information
To ensure an even application (spray pattern) of the sealing compound, apply the sealant on a piece
of cardboard as a test before using it on the vehicle.
5

Using the Multi-press telescopic spray gun,
apply body sealant as a sprayable seam sealant
(the same sealant as used in #3, above) with a
layer thickness of 1 mm to 1.3 mm to the complete
luggage compartment floor ⇒ Figure 4 and leave it
to dry.
Apply the sprayable seam sealant up to the front
apron.

6

Remove protective film and remove the vehicle from
the lifting platform.

7

Enter the campaign in the Warranty and Maintenance
booklet.

Figure 4
Attachment "B": Administrative Procedure - Workshop Campaign WC30
Warranty claims should be submitted via WWS/PQIS.
Note: Open campaigns can be checked by using the PIWIS Vehicle Information link.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS.
Working time:
Reworking seam seal on luggage compartment floor
Includes:
Cleaning affected area on the luggage compartment floor
Masking adjacent areas

Labor time: 67 TU

Parts required:

Jun 15, 2012
Page 4 of 5

WC300000001

Body sealant
(Commercially available, e.g. LORD
Fusor® 804 Sprayable Seam Sealer,
WURTH USA Spray Seam Sealer, 3M™
MSP Sprayable Seam Sealer 8374)

1 ea.*
(For warranty invoicing only)

WC300000002

Expendable items
(adhesive tape, protective film)

1 ea. *
(For warranty invoicing only)

AfterSales

2012© Porsche Cars North America, Inc.

Service

Technical Information

38/12 ENU

WC30

5

* The WWS Warranty system will automatically add into the “Miscellaneous item” section (sublet) of the
claim after the claim has been submitted.

Invoicing: ⇒ Damage code WC30 066 000 1
References:

⇒ Workshop Manual ’4X00IN Lifting the vehicle’

Important Notice: Porsche Cars N.A Technical Bulletins are intended for use by professional technicians, not a "Do-it-yourselfer." They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Special tools may be required to perform certain operations identified in these bulletins. Use of tools
and procedures other than those recommended in these bulletins may be detrimental to the safe operation of your vehicle. Properly trained technicians have the equipment, tools, safety instructions
and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your Porsche Dealer for
information on whether your vehicle may benefit from the information. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify correct part
numbers.
© Porsche Cars North America, Inc.

Dealership
Distribution
Routing

Service Manager

_______

Shop Foreman

_______

Service Technician

________

_______

_______

_______

Asst. Manager

_______

Warranty Admin.

_______

Service Technician

________

_______

_______

_______

Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman™, Panamera®, Tiptronic®, VarioCam®, PCM®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and distinctive shapes of Porsche’s automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Some vehicles may be shown with non-U.S. equipment. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA

2012© Porsche Cars North America, Inc.

AfterSales

Jun 15, 2012
Page 5 of 5