NHTSA ID Number: 10109289
Manufacturer Communication Number: 122-N7V6G-06
TSB/Document Date: 2017-08-01
Summary
Concerns: Cover for front lock support. Information: This is to inform you of a voluntary Workshop Campaign on certain 2011 to 2012 Cayenne/S/S Hybrid
and Cayenne Turbo vehicles. There is the possibility that paint adhesion on the cover of the front lock support might not be sufficient due to a supplier's manufacturing issue. To remedy the situation, replace cover for front lock support.
Service
Technical Information
74/11 ENU
WB35
7
WB35 - Replacing Front Lock Support Cover (Workshop Campaign)
Vehicle Type:
Cayenne/Cayenne S Hybrid
Cayenne S/Cayenne Turbo
Model Year:
As of 2011 up to 2012
Concerns:
Cover for front lock support.
Information:
This is to inform you of a voluntary Workshop Campaign on certain 2011 to 2012 Cayenne/S/S Hybrid![]()
amd Cayenne Turbo vehicles. There is the possibility that paint adhesion on the cover of the front lock
support might not be sufficient due to a supplier’s manufacturing issue. To remedy the situation, replace
cover for front lock support.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This Campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair.
Parts Info:
000.043.110.06
⇒ Cover, satin black
1 ea.
XXX.XXX.XXX.XX
⇒ Various stickers as per overview (TI)
X ea.
2012© Porsche Cars North America, Inc.
AfterSales
Oct 28, 2011
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ENU
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Various stickers are applied to the cover for the lock
support, depending on the market and order type
⇒ Stickers.
(The item numbers in the illustration
⇒ Stickers correspond to the item numbers in the
Porsche Spare Parts Catalog (PET)).
After replacing the cover for the front lock support, new
stickers corresponding to those on the old cover must be
applied on the new cover (see also tables below).
Stickers
USA (C02) and Canada (C36):
Cayenne
Cayenne S Hybrid
Cayenne S/
Cayenne Turbo
Item 5: V-belt
sticker
---
---
958.006.150.00
---
958.701.739.00
---
Sticker
Item 5: Knock control
sticker
7PP.010.696
Item 6: Air conditioning
sticker
Item 6: Engine oil
sticker
7PP.010.786.T
Item 7: Start/Stop
warning sign
7PP.010.714.R
Work
Procedure:
See Attachment “A”.
Administrative
Procedure:
See Attachment “B”.
Oct 28, 2011
Page 2 of 4
958.701.141.00
AfterSales
2012© Porsche Cars North America, Inc.
Service
Technical Information
74/11 ENU
WB35
7
Attachment "A": Work Procedure
Replace cover for front lock support.
1
Open the hood.
2
Replace the cover in accordance with the instructions in ⇒ Workshop Manual ’703919 Removing
and installing cover for front lock support’.
3
Apply new stickers to the new cover for lock support in accordance with the table above.
Position the stickers at the same positions as on the removed cover for lock support.
4
Close the hood.
5
Enter the workshop campaign in the Warranty and Maintenance booklet.
Attachment "B"
Administrative Procedure - Workshop Campaign WB35
Warranty claims should be submitted via WWS/PQIS.
Note: Open campaigns can be checked by using the PIWIS Vehicle Information link.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS.
Scope:
Replacing the cover for front lock support.
Working Time:
Labor time: 30 TU
Replacing cover for front lock support
Includes:
Opening and closing front lid
Applying new stickers
Parts Required:
000.043.110.06
Cover, satin black
1 ea.
Required stickers (if necessary):
958.006.150.00
V-belt sticker
(Cayenne S and Cayenne Turbo only)
1 ea.
958.701.739.00
Hybrid
warning sign
(Cayenne S Hybrid
only)
1 ea.
7PP.010.696
Knock control sticker
(USA and Canada only)
1 ea.
958.701.141.00
Air conditioning sticker
1 ea.
7PP.010.786.T
Engine oil sticker
1 ea.
7PP.010.714.R
Start/Stop warning sign
1 ea.
2012© Porsche Cars North America, Inc.
AfterSales
Oct 28, 2011
Page 3 of 4
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Technical Information
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Invoicing: ⇒ Damage Code WB35 066 000 2
References:
⇒ Workshop Manual ’703919 Removing and installing cover for front lock support’
Important Notice: Porsche
Cars N.A Technical Bulletins are intended for use by professional technicians, not a "Do-it-yourselfer." They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Special tools may be required to perform certain operations identified in these bulletins. Use of tools
and procedures other than those recommended in these bulletins may be detrimental to the safe operation of your vehicle. Properly trained technicians have the equipment, tools, safety instructions
and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your Porsche Dealer for
information on whether your vehicle may benefit from the information. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche
dealer to verify correct part
numbers.
© Porsche
Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche
Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman™, Panamera®, Tiptronic®, VarioCam®, PCM®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and distinctive shapes of Porsche
’s automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Some vehicles may be shown with non-U.S. equipment. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
Oct 28, 2011
Page 4 of 4
AfterSales
2012© Porsche Cars North America, Inc.
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TSB/Document ID: 122-N7V6G-06
Replacement Service Bulletin Number:
MFR Communication Date: 2012-01-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
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