NHTSA ID Number: 10109240
Manufacturer Communication Number: NTB12-103e
TSB/Document Date: 2017-08-01
Summary
CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin does not apply to Pathfinder Hybrid
, Murano Hybrid
or Rogue Hybrid
This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
Classification:
Reference:
AT12-009e
Date:
NTB12-103e
April 26, 2017
CVT / TCM CALIBRATION DATA “WRITE” PROCEDURE
This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION
has been amended. A REPAIR TABLE has been added. Procedural steps have been added to
SERVICE PROCEDURE. Discard all previous versions of this bulletin.
APPLIED VEHICLES: 2013 – 2017 Altima Sedan (L33)
2013 – 2017 Pathfinder (R52)
2015 – 2017 Murano (Z52)
2015 – 2017 Quest (E52)
2014 – 2017 Rogue (T32)
2016 – 2017 Maxima (A36)
2015 – 2017 Juke (F15)
NOTE: Does not apply to Pathfinder Hybrid
, Murano Hybrid
, or Rogue Hybrid
.
SERVICE INFORMATION
The Service Procedure (starting on page 2) in this bulletin contains the steps to perform
TCM Calibration Data “Write” Procedures. These procedures are used when a complete
CVT assembly is replaced, a CVT control valve (valve body) is replaced, or a Transmission
Control Module (TCM) is replaced.
Refer to REPAIR OVERVIEW on page 2. This is a quick reference to determine
which procedures need to be performed.
NOTE: The following information may be helpful when performing the TCM Calibration
Data “Write” Procedures:
When starting the calibration “write” procedure in CONSULT-III (C-III) plus, and after
selecting START under Work Support, the C-III plus screen may only blink.
If this occurs, close ASIST (if open), and then select Start again.
If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
then restart this procedure from step 1.
If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in Park (P).
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/20
REPAIR OVERVIEW
PROCEDURE
VALVE BODY
REPLACEMENT
TCM
REPLACEMENT
CVT ASSEMBLY
REPLACEMENT
Erase/Write
Calibration Data
Required
Not needed
Required
Save/Write
Calibration Data
Not needed
Required
Not needed
Not needed
Required (except for
Juke vehicles)
Not needed
Required
Required
Not needed
Required
Required
Required
G-Sensor
Learning
Clutch Point
Learning
Select Learning
SERVICE PROCEDURE
IMPORTANT: If replacing the TCM only, skip to page 14:
SAVE / WRITE CALIBRATION DATA WHEN REPLACING THE TCM.
ERASE / WRITE CALIBRATION DATA WHEN REPLACING CVT or VALVE BODY
NOTE:
Use the following steps when a complete CVT assembly or valve body is replaced.
Also use the following steps if the TCM was replaced with a complete CVT or valve
body.
Before starting, make sure:
ASIST on the CONSULT PC has been freshly synchronized to the current date.
All C-III plus software updates (if any) have been installed.
1. Obtain the calibration file disc (provided with the new CVT or valve body).
2. Match the numbers on the disc with the new CVT or new valve body and QR label.
See pages 3 and 4 for number matching examples.
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NTB12-103e
If a complete CVT is being replaced; match the following number (calibration file):
Example
Disc (CD) provided with the new
CVT.
Figure A
Example
QR label on the new CVT.
Figure B
Example
Calibration file number on the CVT
case or label.
Skip two
digits
Figure C
IMPORTANT: All three of the above numbers must be the same (they must match).
3/20
NTB12-103e
If a new valve body is being replaced; match the following number (calibration file):
Example
Disc (CD) provided with the new
valve body.
Figure D
Example
QR label provided with the new
valve body.
Figure E
Example
Calibration file number on the
valve body.
Figure F
IMPORTANT: All three of the above numbers must be the same (they must match).
4/20
NTB12-103e
3. Connect the external disk drive to the CONSULT PC.
NOTE: Use the external disk drive provided with the C-III plus kit.
4. Load the CD into the external disc drive.
5. Connect the CONSULT PC to the vehicle with the plus VI and then open / start
C-III plus.
Make sure ASIST and other programs are closed.
6. After the plus VI is recognized, select Diagnosis (All Systems).
Step 6: plus VI
is recognized
Step
6
Figure 1
7. Navigate C-III plus to TRANSMISSION > Work Support.
5/20
NTB12-103e
8. Select the scroll arrow shown in Figure 2.
Step 8
Figure 2
9. Print a copy of the screen shown in Figure 3 and attach it to the repair order.
NOTE:
Make sure to print page 1 of 7 (1 / 7).
This screen print is used for warranty documentation.
10. Select scroll arrow shown in Figure 3.
Step 10
Screen print must
show the VIN
Example
Print page 1 of 7 (1 / 7)
Figure 3
6/20
NTB12-103e
11. Select WRITE IP CHARA – REPLACEMENT AT/CVT, and then select Start.
Step 11
Figure 4
IMPORTANT: When starting the calibration “write” procedure in C-III plus, and after
selecting Start under Work Support, the C-III screen may only blink.
If this occurs, confirm ASIST is closed and then perform step 11 above.
If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
restart this procedure from step 1.
If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in park (P).
7/20
NTB12-103e
12. Select OK.
Step 12
Figure 5
13. Select My Computer.
Figure 6
8/20
NTB12-103e
14. Select DVD/CD-RW Drive (F:)
Step 14
Figure 7
15. Highlight the File and then select Open.
Figure 8
9/20
NTB12-103e
16. Verify that the serial number (calibration file number) matches the numbers from step 2
on page 2 (see Figures on pages 3 and 4).
If the numbers do not match, contact TECH LINE.
17. Select Next.
NOTE: If error message “Stopped, No Comm with ECU” is displayed, confirm that
the vehicle is in Park.
Step 17
Step 16
Figure 9
18. Before selecting Start, follow the directions in Figure 10.
Do not follow the directions on the C-III plus screen.
First:
IGN ON, ENG OFF
PRESS BRAKE PEDAL
SHIFT INTO REVERSE (R)
DEPRESS THROTTLE
PEDAL ½ WAY AND HOLD
Then
SELECT START on the C-III
plus screen
Figure10
10/20
NTB12-103e
19. Follow the on screen instructions.
Figure 11
20. Follow the on screen instructions.
Make sure to put the
transmission in Park
NOTE: A slight delay will occur
before “P” will display on the
instrument cluster
Touch Start = Touch Write
Figure 12
11/20
NTB12-103e
21. After Complete, select End.
Step 21
Figure 13
22. Select Home to return to the screen shown in Figure 1 page 5.
23. Perform steps 6 – 9, starting on page 5.
24. Attach the second screen print to the repair order.
NOTE: Screen prints are used for warranty documentation.
25. Clear any DTCs that may have set.
NOTE: Any DTCs that will not clear are not covered by this bulletin. Refer to the
appropriate Service Manual for further diagnostic information.
26. If the valve body was replaced, perform CLUTCH POINT LEARNING under
“Transmission Work Support” in C-III plus.
Follow the steps for CLUTCH POINT LEARNING exactly as presented in C-III plus.
If the procedure is not performed correctly, the vehicle may not move when the CVT
is placed in gear.
If this condition occurs, cycle the ignition OFF/ON, and then perform CLUTCH
POINT LEARNING again.
27. If the CVT assembly was replaced, do not perform CLUTCH POINT LEARNING.
12/20
NTB12-103e
28. Perform Select Learning (Drive / Reverse Learning):
a. Set the parking brake.
b. Start the engine, and then wait five (5) seconds.
c. Move the shift selector to the N position and hold more than two (2) seconds, and
then move it to the D position and wait for transmission engagement.
d. Repeat step 28c ten times.
e. Move the shift selector to the N position and hold for more than 2 seconds, and then
move it to the R position and wait for transmission engagement.
f. Repeat step 28e ten times.
g. Move the shift selector to the P position, and then turn the ignition OFF.
29. Test drive the vehicle.
END
13/20
NTB12-103e
SAVE / WRITE CALIBRATION DATA WHEN REPLACING THE TCM
NOTE:
The following steps are used if TCM only is replaced.
If the CVT or valve body is being replaced, go back to page 2.
Before starting, make sure:
ASIST on the CONSULT PC has been freshly synchronized to the current date.
All C-III plus software updates (if any) have been installed.
Save Calibration Data Before TCM Replacement
1. Connect the CONSULT PC to the vehicle.
2. Open / start C-III plus.
Make sure ASIST and other programs are closed.
3. Wait for the plus VI to be recognized.
The serial number will display when the plus VI is recognized.
4. Select Diagnosis (One System).
Step
4
Step 3: plus VI
is recognized
Figure A1
5. Navigate C-III plus to TRANSMISSION >> Work Support.
14/20
NTB12-103e
6. Select READ IP CHARA – REPLACEMENT TCM, and then Start.
Step 6
Figure A2
7. Select Start.
Step 7
Figure A3
15/20
NTB12-103e
8. When the calibration data has been saved to the CONSULT PC, the message “Data
saved successfully” will be displayed and Current status will indicate Completed
(see Figure A4).
9. Select End.
Step 9
Figure A4
10. Replace the TCM.
11. After the TCM has been replaced, go to Write Calibration Data After TCM Replacement
on the next page.
16/20
NTB12-103e
Write Calibration Data After TCM Replacement
12. After the TCM has been replaced, select WRITE IP CHARA – REPLACEMENT TCM,
and then select Start.
Step 12
Figure A5
IMPORTANT: When starting the calibration “write” procedure in C-III plus, and after
selecting Start under Work Support, the C-III plus screen may only blink.
If this occurs, confirm ASIST is closed, and then perform step 12 above.
If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
restart the procedure from the beginning.
If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in Park (P).
17/20
NTB12-103e
13. Select Start again.
Step 13
Figure A6
14. Select Yes.
Figure A7
18/20
NTB12-103e
15. When the calibration data has been written to the TCM, the message “Data writing
completed successfully” will be displayed and Current status will indicate Complete
(Figure A8).
16. After Complete, select End to finish.
Step 16
Figure A8
17. Clear any DTCs that may have set.
NOTE: Any DTCs that will not clear are not covered by this bulletin. Refer to the
appropriate Service Manual for further diagnostic information.
18. Perform G-Sensor Learning under “Transmission Work Support” in C-III plus.
Juke vehicles: Skip to step 19. Do not perform G-Sensor learning on Juke vehicles.
19. Perform CLUTCH POINT LEARNING under “Transmission Work Support” in C-III plus.
NOTE: Skip this step if the CVT assembly was replaced.
Follow the steps for CLUTCH POINT LEARNING exactly as presented in C-III plus.
If the procedure is not performed correctly, the vehicle may not move when the CVT
is placed in gear.
If this condition occurs, cycle the ignition OFF/ON, and then perform CLUTCH
POINT LEARNING again.
19/20
NTB12-103e
20. Perform Select Learning (Drive / Reverse Learning):
a. Set the parking brake.
b. Start the engine, and then wait five (5) seconds.
c. Move the shift selector to the N position and hold for more than two (2) seconds, and
then move it to the D position and wait for transmission engagement.
d. Repeat step 20c ten times.
e. Move the shift selector to the N position and hold for more than two (2) seconds, and
then move it to the R position and wait for transmission engagement.
f. Repeat step 20e ten times.
g. Move the shift selector to the P position, and then turn the ignition OFF.
21. Test drive the vehicle.
20/20
NTB12-103e
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TSB/Document ID: NTB12-103e
Replacement Service Bulletin Number:
MFR Communication Date: 2017-04-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MFR Component System:
MFR Component Subsystem:
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