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NHTSA ID Number: 10109240

Manufacturer Communication Number: NTB12-103e

TSB/Document Date: 2017-08-01


Summary

CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin does not apply to Pathfinder Hybrid, Murano HybrideBay logo or Rogue HybrideBay logo This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.


Classification:

Reference:

AT12-009e

Date:

NTB12-103e

April 26, 2017

CVT / TCM CALIBRATION DATA “WRITE” PROCEDURE
This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION
has been amended. A REPAIR TABLE has been added. Procedural steps have been added to
SERVICE PROCEDURE. Discard all previous versions of this bulletin.

APPLIED VEHICLES: 2013 – 2017 Altima Sedan (L33)
2013 – 2017 Pathfinder (R52)
2015 – 2017 Murano (Z52)
2015 – 2017 Quest (E52)
2014 – 2017 Rogue (T32)
2016 – 2017 Maxima (A36)
2015 – 2017 Juke (F15)
NOTE: Does not apply to Pathfinder HybrideBay logo, Murano HybrideBay logo, or Rogue HybrideBay logo.

SERVICE INFORMATION
The Service Procedure (starting on page 2) in this bulletin contains the steps to perform
TCM Calibration Data “Write” Procedures. These procedures are used when a complete
CVT assembly is replaced, a CVT control valve (valve body) is replaced, or a Transmission
Control Module (TCM) is replaced.

Refer to REPAIR OVERVIEW on page 2. This is a quick reference to determine
which procedures need to be performed.

NOTE: The following information may be helpful when performing the TCM Calibration
Data “Write” Procedures:
 When starting the calibration “write” procedure in CONSULT-III (C-III) plus, and after
selecting START under Work Support, the C-III plus screen may only blink.
If this occurs, close ASIST (if open), and then select Start again.
 If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
then restart this procedure from step 1.
 If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in Park (P).

NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/20

REPAIR OVERVIEW
PROCEDURE

VALVE BODY
REPLACEMENT

TCM
REPLACEMENT

CVT ASSEMBLY
REPLACEMENT

Erase/Write
Calibration Data

Required

Not needed

Required

Save/Write
Calibration Data

Not needed

Required

Not needed

Not needed

Required (except for
Juke vehicles)

Not needed

Required

Required

Not needed

Required

Required

Required

G-Sensor
Learning
Clutch Point
Learning
Select Learning

SERVICE PROCEDURE

IMPORTANT: If replacing the TCM only, skip to page 14:
SAVE / WRITE CALIBRATION DATA WHEN REPLACING THE TCM.

ERASE / WRITE CALIBRATION DATA WHEN REPLACING CVT or VALVE BODY
NOTE:

Use the following steps when a complete CVT assembly or valve body is replaced.

Also use the following steps if the TCM was replaced with a complete CVT or valve
body.

Before starting, make sure:

ASIST on the CONSULT PC has been freshly synchronized to the current date.

All C-III plus software updates (if any) have been installed.

1. Obtain the calibration file disc (provided with the new CVT or valve body).
2. Match the numbers on the disc with the new CVT or new valve body and QR label.

See pages 3 and 4 for number matching examples.

2/20

NTB12-103e

If a complete CVT is being replaced; match the following number (calibration file):
Example

Disc (CD) provided with the new
CVT.

Figure A
Example

QR label on the new CVT.

Figure B

Example

Calibration file number on the CVT
case or label.
Skip two
digits

Figure C

IMPORTANT: All three of the above numbers must be the same (they must match).

3/20

NTB12-103e

If a new valve body is being replaced; match the following number (calibration file):
Example

Disc (CD) provided with the new
valve body.

Figure D

Example

QR label provided with the new
valve body.

Figure E

Example

Calibration file number on the
valve body.

Figure F

IMPORTANT: All three of the above numbers must be the same (they must match).

4/20

NTB12-103e

3. Connect the external disk drive to the CONSULT PC.
NOTE: Use the external disk drive provided with the C-III plus kit.

4. Load the CD into the external disc drive.

5. Connect the CONSULT PC to the vehicle with the plus VI and then open / start
C-III plus.
 Make sure ASIST and other programs are closed.

6. After the plus VI is recognized, select Diagnosis (All Systems).

Step 6: plus VI
is recognized

Step
6

Figure 1

7. Navigate C-III plus to TRANSMISSION > Work Support.

5/20

NTB12-103e

8. Select the scroll arrow shown in Figure 2.
Step 8

Figure 2
9. Print a copy of the screen shown in Figure 3 and attach it to the repair order.
NOTE:
 Make sure to print page 1 of 7 (1 / 7).
 This screen print is used for warranty documentation.
10. Select scroll arrow shown in Figure 3.
Step 10
Screen print must
show the VIN

Example

Print page 1 of 7 (1 / 7)
Figure 3
6/20

NTB12-103e

11. Select WRITE IP CHARA – REPLACEMENT AT/CVT, and then select Start.

Step 11

Figure 4

IMPORTANT: When starting the calibration “write” procedure in C-III plus, and after
selecting Start under Work Support, the C-III screen may only blink.

If this occurs, confirm ASIST is closed and then perform step 11 above.
 If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
restart this procedure from step 1.
 If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in park (P).

7/20

NTB12-103e

12. Select OK.

Step 12

Figure 5

13. Select My Computer.

Figure 6

8/20

NTB12-103e

14. Select DVD/CD-RW Drive (F:)

Step 14

Figure 7

15. Highlight the File and then select Open.

Figure 8

9/20

NTB12-103e

16. Verify that the serial number (calibration file number) matches the numbers from step 2
on page 2 (see Figures on pages 3 and 4).

If the numbers do not match, contact TECH LINE.

17. Select Next.
NOTE: If error message “Stopped, No Comm with ECU” is displayed, confirm that
the vehicle is in Park.

Step 17
Step 16

Figure 9
18. Before selecting Start, follow the directions in Figure 10.
 Do not follow the directions on the C-III plus screen.

First:
 IGN ON, ENG OFF
 PRESS BRAKE PEDAL
 SHIFT INTO REVERSE (R)
 DEPRESS THROTTLE
PEDAL ½ WAY AND HOLD
Then
 SELECT START on the C-III
plus screen

Figure10

10/20

NTB12-103e

19. Follow the on screen instructions.

Figure 11
20. Follow the on screen instructions.

Make sure to put the
transmission in Park
NOTE: A slight delay will occur
before “P” will display on the
instrument cluster

Touch Start = Touch Write

Figure 12

11/20

NTB12-103e

21. After Complete, select End.

Step 21

Figure 13

22. Select Home to return to the screen shown in Figure 1 page 5.
23. Perform steps 6 – 9, starting on page 5.
24. Attach the second screen print to the repair order.
NOTE: Screen prints are used for warranty documentation.
25. Clear any DTCs that may have set.
NOTE: Any DTCs that will not clear are not covered by this bulletin. Refer to the
appropriate Service Manual for further diagnostic information.
26. If the valve body was replaced, perform CLUTCH POINT LEARNING under
“Transmission Work Support” in C-III plus.

Follow the steps for CLUTCH POINT LEARNING exactly as presented in C-III plus.

If the procedure is not performed correctly, the vehicle may not move when the CVT
is placed in gear.
 If this condition occurs, cycle the ignition OFF/ON, and then perform CLUTCH
POINT LEARNING again.

27. If the CVT assembly was replaced, do not perform CLUTCH POINT LEARNING.

12/20

NTB12-103e

28. Perform Select Learning (Drive / Reverse Learning):

a. Set the parking brake.

b. Start the engine, and then wait five (5) seconds.

c. Move the shift selector to the N position and hold more than two (2) seconds, and
then move it to the D position and wait for transmission engagement.

d. Repeat step 28c ten times.

e. Move the shift selector to the N position and hold for more than 2 seconds, and then
move it to the R position and wait for transmission engagement.

f. Repeat step 28e ten times.

g. Move the shift selector to the P position, and then turn the ignition OFF.

29. Test drive the vehicle.

END

13/20

NTB12-103e

SAVE / WRITE CALIBRATION DATA WHEN REPLACING THE TCM
NOTE:
 The following steps are used if TCM only is replaced.
 If the CVT or valve body is being replaced, go back to page 2.
 Before starting, make sure:

ASIST on the CONSULT PC has been freshly synchronized to the current date.

All C-III plus software updates (if any) have been installed.

Save Calibration Data Before TCM Replacement
1. Connect the CONSULT PC to the vehicle.
2. Open / start C-III plus.
 Make sure ASIST and other programs are closed.
3. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.

4. Select Diagnosis (One System).

Step
4

Step 3: plus VI
is recognized

Figure A1

5. Navigate C-III plus to TRANSMISSION >> Work Support.

14/20

NTB12-103e

6. Select READ IP CHARA – REPLACEMENT TCM, and then Start.

Step 6

Figure A2
7. Select Start.

Step 7

Figure A3

15/20

NTB12-103e

8. When the calibration data has been saved to the CONSULT PC, the message “Data
saved successfully” will be displayed and Current status will indicate Completed
(see Figure A4).
9. Select End.

Step 9

Figure A4

10. Replace the TCM.

11. After the TCM has been replaced, go to Write Calibration Data After TCM Replacement
on the next page.

16/20

NTB12-103e

Write Calibration Data After TCM Replacement

12. After the TCM has been replaced, select WRITE IP CHARA – REPLACEMENT TCM,
and then select Start.

Step 12

Figure A5

IMPORTANT: When starting the calibration “write” procedure in C-III plus, and after
selecting Start under Work Support, the C-III plus screen may only blink.

If this occurs, confirm ASIST is closed, and then perform step 12 above.
 If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
restart the procedure from the beginning.
 If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in Park (P).

17/20

NTB12-103e

13. Select Start again.

Step 13

Figure A6

14. Select Yes.

Figure A7

18/20

NTB12-103e

15. When the calibration data has been written to the TCM, the message “Data writing
completed successfully” will be displayed and Current status will indicate Complete
(Figure A8).
16. After Complete, select End to finish.

Step 16

Figure A8

17. Clear any DTCs that may have set.
NOTE: Any DTCs that will not clear are not covered by this bulletin. Refer to the
appropriate Service Manual for further diagnostic information.
18. Perform G-Sensor Learning under “Transmission Work Support” in C-III plus.
Juke vehicles: Skip to step 19. Do not perform G-Sensor learning on Juke vehicles.
19. Perform CLUTCH POINT LEARNING under “Transmission Work Support” in C-III plus.
NOTE: Skip this step if the CVT assembly was replaced.

Follow the steps for CLUTCH POINT LEARNING exactly as presented in C-III plus.

If the procedure is not performed correctly, the vehicle may not move when the CVT
is placed in gear.
 If this condition occurs, cycle the ignition OFF/ON, and then perform CLUTCH
POINT LEARNING again.

19/20

NTB12-103e

20. Perform Select Learning (Drive / Reverse Learning):
a. Set the parking brake.
b. Start the engine, and then wait five (5) seconds.
c. Move the shift selector to the N position and hold for more than two (2) seconds, and
then move it to the D position and wait for transmission engagement.
d. Repeat step 20c ten times.
e. Move the shift selector to the N position and hold for more than two (2) seconds, and
then move it to the R position and wait for transmission engagement.
f. Repeat step 20e ten times.
g. Move the shift selector to the P position, and then turn the ignition OFF.

21. Test drive the vehicle.

20/20

NTB12-103e

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TSB/Document ID: NTB12-103e

Replacement Service Bulletin Number:

MFR Communication Date: 2017-04-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MFR Component System:

MFR Component Subsystem:


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