NHTSA ID Number: 10109213
Manufacturer Communication Number: NTB17-029
TSB/Document Date: 2017-08-01
Summary
VOLUNTARY SERVICE CAMPAIGN 2014-2017 TAXI AND 2013-2017 NV200 CENTER CONSOLE INSULATOR INTRODUCTION Nissan
is conducting a voluntary service campaign on certain specific 2014-2017 Taxi and 2013-2017 NV200 vehicles to install a center console insulator. This service will be performed at no charge to owners for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification number PM674 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer's inventory.
piece #8
See Table A in the Parts Information
and use foam piece #8.
a. Remove the adhesive backing
strip.
b. Attach the foam piece onto the
front edge of the center console
tray so that it:
Fold extended
foam under
Is over the groove,
Figure 3C
And extends slightly below the bottom edge.
c. Press foam piece #8 into the groove firmly.
d. Fold the extended bottom of foam under as shown in Figure 3C.
Center console
tray
Attach the foam
pieces (#8) here
Figure 4C
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NTB17-029
Center Console Assembly
Center console
assembly
1. Attach two (2) foam pieces (foam piece
#9) one at a time to the center console
assembly where shown in Figure 2D as
follows:
See Table A in the Parts Information
and use foam piece #9.
a. Turn the center console assembly
upside down.
b. Remove the adhesive backing
strip.
c. Attach the foam pieces onto the
center console assembly as
shown in Figure 2D so that it:
Figure 1D
Follows the edge.
Foam
piece #9
Is equal length on both sides.
Center console assembly
shown upside down
Top view of foam piece #9
Foam
piece #9
Foam
piece #9
Attach the foam
pieces (#9) here
Figure 2D
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NTB17-029
2. Turn center console assembly right side up.
3. Attach two (2) foam pieces (foam piece #10) one at a time to the center console
assembly where shown in Figures 5D as follows:
See Table A in the Parts Information and use foam piece #10.
a. Remove the adhesive backing strip.
b. Attach the foam pieces onto the center console assembly so that each:
Starts at plastic rib (Figure 3D) and curves upward.
Adhesive faces the side of center console (Figure 4D).
NOTE: In Figures 3D and 4D the right side is shown. Left side is similar.
Adhesive
faces side
Before
After
Plastic rib
Foam
piece #10
Attach the foam
piece (#10) here
Figure 3D
Figure 4D
Plastic rib
Foam
piece #10
Foam
piece #10
Figure 5D
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NTB17-029
4. Attach two (2) foam pieces (foam piece #11) one at a time to the center console
assembly where shown in Figures 8D as follows:
See Table A in the Parts Information and use foam piece #11.
a. Remove the adhesive backing strip.
b. Attach the foam piece onto the center console assembly so that it:
Overlaps the plastic rib slightly (Figure 7D).
Adhesive faces plastic rib (Figure 7D).
c. After attaching foam piece to the plastic rib rotate it 90 degrees so that the
adhesive faces down.
d. Continue attaching foam piece #11.
NOTE: In Figures 6D and 7D the right side is shown. Left side is similar.
Before
After
Overlap
Foam
piece #11
Plastic rib
Plastic rib
Rotate 90
degrees
Attach the foam
piece (#11) here
Figure 6D
Figure 7D
Foam
piece #11
Foam
piece #11
Figure 8D
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NTB17-029
5. Attach two (2) foam pieces (foam piece
#12) one at a time to the lower edge of
the center console assembly where
shown in Figures 10D and 11D as
follows:
Adhesive
backing strip
Start foam so
that it is flush
with this edge
See Table A in the Parts Information
and use foam piece #12.
a. Remove the adhesive backing
strip shown in Figure 9D.
Foam
piece #12
b. Attach the foam pieces onto the
center console assembly so that
each:
Figure 9D
Foam piece starts flush with edge of center console assembly shown in
Figure 9D.
Extends below the bottom edge (Figure 10D and 11D).
NOTE: Foam piece #12 should extend below the center console assembly by
the width of the adhesive strip shown in Figure 9D.
c. Continue attaching foam piece #12.
Left side of center console assembly
Extends below
bottom edge
Left side foam
piece #12
Front of center console
Figure 10D
Right side of center console assembly
Extends below
bottom edge
Right side foam
piece #12
Front of center console
Figure 11D
18/24
NTB17-029
Diagnostic Sensor Unit Replacement
IMPORTANT: Follow all cautions, warnings, and notes in the ESM when working on or
near a Supplemental Restraint System (SRS) component, such as an air bag or OCS.
1. Were any of the following conditions noted in step 1 on page 3?
The air bag warning light remains on after approximately 7 seconds.
The air bag warning light flashes intermittently.
The air bag warning light does not come on at all.
NO: Proceed to step 9 on Page 21.
YES: Proceed to step 2.
2. Write down the radio settings.
Presets
AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3
Bass
1
2
Treble
3
Balance
4
Fade
5
6
Spd Sen. Vol.
3. Record (write down) any other customer settings that will be lost when the battery is
disconnected.
Refer to the ESM, section PG-Power Supply, Ground, & Circuit Elements, for a
listing of systems that may lose settings or memory when disconnecting the 12V
battery.
Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING
BATTERY NEGATIVE TERMINAL.
This list often includes items such as audio, power windows, clock, etc.
19/24
NTB17-029
4. Replace the Diagnostic Sensor Unit shown in Figure 1E.
Refer to the ESM, section SR – SRS Airbag, for removal and installation
information.
Diagnostic
Sensor Unit
Front of vehicle
Figure 1E
5. Reconnect the battery cables, positive cable first.
20/24
NTB17-029
6. Check for any stored DTCs.
7. Are any DTCs stored?
NO: Proceed to step 8.
YES: If DTCs are stored:
Go back to ASIST for further diagnostic information.
Diagnosis and repairs beyond replacement of the Diagnostic Sensor Unit are not
covered by this campaign.
8. Reset/reinitialize systems as needed.
Refer to the ESM, section PG – Power, Supply & Ground Elements, for a listing of
systems that require reset/initialization after reconnecting the 12V battery.
Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING
BATTERY NEGATIVE TERMINAL.
This list often includes items such as audio, power windows, clock, etc.
9. Reassembly the center console assembly and all related components in the reverse
order.
Refer to the ESM, section INT – Interior, for installation information.
21/24
NTB17-029
PARTS INFORMATION
DESCRIPTION
Insulator-Console Service Kit
PART NUMBER
969H8-9SF5A
QUANTITY
1
The following table shows the foam pieces that are packaged in each sub-kit.
Table A
FOAM
DECRIPTION
REFERENCE #
Parking Brake Finisher Sub Kit (Figure A)
1
*
QUANTITY
*
EPDM/NBR (3x5x23 mm)
2
2
EPDM/NBR (3x5x35 mm)
3
EPDM (3x10x100 mm)
4
EPDM (3x10x115 mm)
5
EPDM (3x10x45 mm)
Part of Insulator-Console Service Kit listed in the Parts Information.
2
2
1
2
#4
#3
#1
#5
#2
Figure A
Table A continued
Center Console Side Finishers (LH and RH) Sub Kit (Figure B)
6
EPDM (10x10x200 mm)
* Part of Insulator-Console Service Kit listed in the Parts Information.
*
2
#6
#4
Figure B
22/24
NTB17-029
Parts Information continued
Table A continued
Center Console Tray Sub Kit (Figure C)
7
EPDM (3x5x180 mm)
8
EPDM (3x5x45 mm)
* Part of Insulator-Console Service Kit listed in the Parts Information.
*
1
2
#7
#8
Figure C
Table A continued
Center Console Assembly Sub Kit (Figure D)
9
EPDM (10x10x80 mm)
10
EPDM (8x10x55 mm)
11
EPDM (8x10x100 mm)
12
EPDM (15x25x380 mm)
*
*
2
2
2
2
Part of Insulator-Console Service Kit listed in the Parts Information.
#11
#9
#12
#10
Figure D
23/24
NTB17-029
CLAIMS INFORMATION
NV200
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (“CM”) ID
DESCRIPTION
Install Insulator-Console
Service Kit Only
OP CODE
FRT
PM6740
1.0 hrs.
CAMPAIGN (“CM”) ID
DESCRIPTION
OP CODE
FRT
PM674
Install Insulator-Console
Service Kit and
Diagnostic Sensor Unit
PM6742
1.6 hrs.
PM674
Or
Taxi
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (“CM”) ID
DESCRIPTION
OP CODE
FRT
PM674
Install Insulator-Console
Service Kit Only
PM6741
0.8 hrs.
CAMPAIGN (“CM”) ID
DESCRIPTION
OP CODE
FRT
PM674
Install Insulator-Console
Service Kit and
Diagnostic Sensor Unit
PM6743
2.4 hrs.
Or
24/24
NTB17-029
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TSB/Document ID: NTB17-029
Replacement Service Bulletin Number:
MFR Communication Date: 2017-03-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
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