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NHTSA ID Number: 10109177

Manufacturer Communication Number: P6335 QX80 ECM R

TSB/Document Date: 2017-08-01


Summary

ECM Reprogram Retailer Inventory ***** Retailer Announcement ***** InfinitieBay logo is conducting a retailer inventory service action to Update Electronic Control Module (ECM) software on 1,874 specific 2017 QX80 vehicles identified in Service Comm. On the affected vehicles, the ECM software is being updated to refine the MIL illumination logic for the exhaust gas temperature sensor. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. InfinitieBay logo requests retailers complete this software update prior to sale to ensure client satisfaction. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this client satisfaction initiative using Service Comm I.D. P6335 - New vehicles in retailer inventory can also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to install the updated software. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. InfinitieBay logo requests retailers to perform this repair on new vehicles in inventory prior to being retailed to ensure client satisfaction.


Figure 15

NOTE: If the message shown in
Figure 16 appears, there is data stored
in the plus VI. Select “Yes” to proceed
with reprogramming.

Figure 16

31. When the screen in Figure 17 displays, the reprogramming is complete.
NOTE: If the screen in Figure 17 does not display (reprogramming does not complete), refer to
the information on the next page.

32. Turn off the GR8 (Battery Charger) and disconnect from the vehicle.

33. Select Next.

Step
33

Figure 17

NOTE: Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report.

If reprogramming does not complete and the “!?” symbol displays as shown in Figure 18:

Check battery voltage (12.0 –
15.5V).

Ignition is ON, Ready Mode is OFF.

External Bluetooth® devices are
OFF.

All electrical loads are OFF.

Select Retry and follow the on
screen instructions.
NOTE: Retry may not go through on
first attempt and can be selected
more than once.
Figure 18

If reprogramming does not complete and the “X” symbol displays as shown in Figure 19:

Do not disconnect the plus VI
or shut down C-III plus if
reprogramming does not
complete.

Check battery voltage (12.0 –
15.5V).

CONSULT A/C adapter is plugged
in.

Ignition is ON, Ready Mode is OFF.

Transmission in Park.

All C-III plus / plus VI cables are
securely connected.

All C-III plus updates are installed.

Select Home, and then restart the
reprogram procedure from the
beginning.

Figure 19

34. Perform Throttle Valve Closed Position procedure.

Follow the on-screen instructions (1, 2, and 3) to complete the procedure.

Step
34

Figure 20

IMPORTANT: The next step is to perform Idle Air Volume Learn (IAVL). However, at this
time it will NOT complete correctly and will error. IAVL will be completed later
after DTC clear at Step 48.

35. For ECM reprogramming: Perform Idle Air Volume Learn (IAVL) until error occurs.
a. Turn the ignition ON (engine running or “ready to drive” position).

For conventional vehicles, start the engine and let it idle.

b. Select Next.

Step
35b

Figure 21

c.

Select Start.

Step
35c

Figure 22
d. Wait for Current Status to change to Error.

Step
35d

Figure 23

e. Select Next.

Step
35e

Figure 24
36. For ECM reprogramming: Follow the on screen instructions to complete Accelerator Pedal
Close Position Learning.

Step
36

Figure 25

37. Confirm engine start-up.
a. Select Next.

Step
37a

Figure 26
38. Erase all DTCs as follows:
a. Turn the ignition OFF
b. Turn the Ignition ON.
c. Wait for DTC erase to complete.

Turn ignition ON > OFF > ON
Figure 27

39. Verify the before and after part numbers are different.
40. Print a copy of this screen (Figure 28) and attach it to the repair order.
41. Select Confirm.

Step
39

Step
40

Step
41

Figure 28
NOTE: If you cannot print the above screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at
a later time.

42. After selecting Confirm in the previous step, the CONSULT- III plus Home screen below will be
displayed.
43. Select Diagnosis (One System).

Step
43

Figure 29
44. Select ENGINE.

Step
44

Figure 30

45. Select the Work support tab.

Step
45

Figure 31
46. Select IDLE AIR VOL LEARN.

Step
46

Step
47

Figure 32

47. Select Start.

48. Perform Idle Air Volume Learn (IAVL).
a. Turn the ignition ON (engine running or “ready to drive” position).

For conventional vehicles, start the engine and let it idle.

b. Select Next.

Step
48b

Figure 33

c. Select Start.

Step
48c

Figure 34
d. Wait for IAVL to complete.

Step
48d

Step
49

Figure 35
49. Select End.

NOTE

Listed below are common required conditions for IAVL to complete.

If IAVL does not complete within a few minutes, a condition may be out of range.

Refer to the appropriate Electronic Service Manual (ESM) for specific conditions
required for the vehicle you are working on.






Engine coolant temperature: 70 – 100° C (158 – 212°F)
Battery voltage: More than 12.9V (At idle)
Selector lever: P or N
Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
Steering wheel: Neutral (Straight-ahead position)
Vehicle speed: Stopped
Transmission: Warmed up

50. Close C-III plus.
51. Turn the ignition OFF.
52. Disconnect the plus VI from the vehicle.

CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (“CM”) ID
P6335

DESCRIPTION

OP CODE

FRT

Reprogram ECM

P63350

0.5 hrs.

Does Not Require
Reprogram

P63351

0.3 hrs.

12

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TSB/Document ID: P6335 QX80 ECM R

Replacement Service Bulletin Number:

MFR Communication Date: 2017-02-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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