Gilliam, David
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Follow Up Flag:
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NNA Service Actions & Campaigns
Friday, January 20, 2017 4:56 PM
*NNA NIS FOMs; *NNA NIS CEM; *NNA NIS RAM; *NNA NIS ROM; *NNA NIS ADM;
*NNA NIS DOM
*NNA NIS Service Actions & Campaign Announcements; *NNA NIS AGMs; *NNA NIS
RVP; Ghajarieh, Ashkan; *NNA DIST NIS-DistAll; Shirley, Scott; Broyles, Micah L
(EXTERNAL); Bush, Paul (EXTERNAL); Lacy, Doris (EXTERNAL); Baker, Nancie L
(EXTERNAL); Dominguez, Audra; Matthews, Sharon (EXTERNAL); Sinclair, Kelly
(EXTERNAL); Davis, Derek; Batdorf, Jesse; Dilks, Nicole (Nikki); Barton, Tony; Katz, Ron;
Wallwork, Tim
ACTION: AFTERSALES: DEALER SUPPORT: LAUNCH PC543 - 2017 Rogue TPMS
Initialization - SA - Dealer Announcement and ESM Procedure
Follow up
Flagged

Nissan Aftersales Division
Electronic Field Communication
ACTION
Date: January 21, 2017
To: FOMs, DOMs, RAMs, ROMs, CEMs & ADMs
Subject: LAUNCH PC543 - 2017 Rogue TPMS Initialization - SA - Dealer Announcement and ESM
Procedure
ACTION: FOMs & DOMs are asked to work with their dealers to ensure they are aware of this
new service action and remedy any affected vehicles in their inventory.

Affected Models/Years:
MY2017 Rogue (T32)

Affected
Population:

Dealer Inventory:

SERVICE COMM
Activation date:

NA

745

January 21, 2017

Detailed Information:
Nissan is conducting a dealer inventory service action to initialize the Tire Pressure Monitoring
Sensors (TPMS) on approximately 745 specific MY2017 Rogue (T32) vehicles. No parts are
required for this action.
What Dealers Should Do:
1. Verify if vehicles currently in dealer inventory are affected by this inventory service action using
Service Comm I.D. PC543.
1

•

New vehicles in dealer inventory can be also be identified using DCS (Sales->
Vehicle Inventory, and filter by Open Campaign).
Refer to NPSB 15-460 for additional information

2. Use the attached Electronic Service Manual (ESM) procedure to initialize the TPMS.
Note: Dealers should continue to check new arriving inventory for applicability.
3. Dealers are requested to remedy any affected vehicle in dealer new or pre-owned inventory to
ensure customer satisfaction.

CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (CM) I.D. #

DESCRIPTION

OP CODE

FRT

PC543

Initialize Four (4) TPMS Sensors

PC5430

0.2 hrs.

Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Attachments (1):
1.

Dealer Announcement and Procedure

Dealer Communication:
This information will also be posted to NNAnet, and Dealer360 beginning January 21, 2017.
•

ASIST – Go to “Tech Support Info” on the left column of the ASIST opening page. Under “Tech
Support Info”, select “Inventory Vehicle Actions”. A new window will open where you may
access the technical procedures.

•

NNAnet.com – This procedure can be found on NNAnet.com under My Documents in the
following categories:
Parts>Campaigns>
Sales>Campaigns>
Service>Campaigns>
• PC543

Dealer personnel in the following positions will receive direct email notification of this notice using
the email address entered into NNAnet.
Position Name
Assistant Parts Manager
Assistant Service Manager
Dealer Principal
Executive Manager
General Manager
General Sales Manager
2

Sales Manager
New Car & Truck Sales Manager
Part & Service Director
Parts Director
Parts Manager
Service Advisor/Consultant
Service Advisor/Consultant – Express Service
Service Director
Service Manager
Used Car/Preowned Sales Manager
Warranty Administrator
If any dealers are not receiving this information via email from the
campaignannouncements@nissan-usa.com mailbox, please check spam folders and enable their
inbox to process these emails as a safe sender. All dealer email addresses for these positions are
taken from the dealer portal (NNAnet) and updated regularly. Dealers should verify the dealer
portal administrator has the current contact information entered for these key positions to ensure
information is received.
Please cascade as necessary.
Originator: Andrea Bennett
Phone: 615-725-5481
Email: Andrea.Bennett@nissan-usa.com
Division: Aftersales
Department: Dealer Support

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