NHTSA ID Number: 10109136
Manufacturer Communication Number: PC495 2016-17 Al
TSB/Document Date: 2017-08-01
Summary
CAMPAIGN BULLETIN - Accelerator Pedal ***** Detailed Information ***** Nissan
is conducting a dealer inventory inspection on approximately 5,797 MY2016-17 Nissan Altima and 1,646 MY2017 Maxima vehicles to tighten the accelerator pedal mounting bolts to specification. ***** What Dealers Should Do ***** 1. Verify if vehicles currently in dealer inventory are affected by this inventory inspection using Service Comm I.D. PC495. 2. Use the attached repair procedure to tighten the accelerator pedal mounting bolts to specification. - If bolts are missing, please send the requested information to nnafqasupport@nissan-usa.com and await further instruction. 3. Submit the warranty claim, and release the vehicle. Note: Dealers should continue to check new arriving inventory for applicability. 4. Dealers are requested to inspect any affected vehicle in dealer new or pre-owned inventory to ensure customer satisfaction.
CAMPAIGN
BULLETIN
QUALITY ACTION
Accelerator Pedal
Reference: PC495
Date: October 5, 2016
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
MY2016-17 Altima
MY2017 Maxima
Affected
Population:
NA
Dealer
Inventory:
5,797
1,646
SERVICE COMM
Activation date:
Stop Sale
In Effect
October 5, 2016
NO
***** Detailed Information *****
Nissan is conducting a dealer inventory inspection on approximately 5,797 MY2016-17
Nissan Altima and 1,646 MY2017 Maxima vehicles to tighten the accelerator pedal mounting
bolts to specification.
***** What Dealers Should Do *****
1. Verify if vehicles currently in dealer inventory are affected by this inventory
inspection using Service Comm I.D. PC495.
2. Use the attached repair procedure to tighten the accelerator pedal mounting bolts to
specification.
If bolts are missing, please send the requested information to
nnafqasupport@nissan-usa.com and await further instruction.
3. Submit the warranty claim, and release the vehicle.
Note: Dealers should continue to check new arriving inventory for applicability.
4. Dealers are requested to inspect any affected vehicle in dealer new or pre-owned
inventory to ensure customer satisfaction.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
PC495 | Original Document
PC495 – ALTIMA-MAXIMA
ACCELERATER PEDAL MOUNTING BOLTS
Service Procedure:
1. Locate accelerator pedal assembly two mounting bolts.
2. Torque mounting bolts.
Torque Specs.
5.1 Nm (0.52 kg-m, 45 inch-lb.)
NOTE: If a bolt is missing, take a
clear picture and send to link
below along with listed
information.
Bolt located under
accelerator penal.
nnafqasupport@nissan-usa.com
Include the below information:
E-Mail Subject Line: PC495 Altima or Maxima Accelerator Pedal
Attach Clear Pictures of missing accelerator pedal bolt.
Dealer Name
Dealer Code
Dealer Address
VIN
Contact Person Name
Nissan FQA will review the E-mail submissions within 48 hours of receipt
and send the necessary repair instructions and claim information.
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC495
Claim Type:
CM
PNC:
PC495
Symptom:
ZZ
Diagnosis:
99
Description:
Torque Accelerator
Mounting Bolts.
Op Codes
Flat Rate
Time
Parts
Required
on claim
Expense
Code
Required
PC4950
0.2 Hr.
No
No
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TSB/Document ID: PC495 2016-17 Al
Replacement Service Bulletin Number:
MFR Communication Date: 2016-10-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MFR Component System:
MFR Component Subsystem:
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