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NHTSA ID Number: 10108974

Manufacturer Communication Number: Lit-010_4-17

TSB/Document Date: 2017-08-01


Summary

DextereBay logo Sway Control Service Manual revision


If module does not
return to normal solid
GREEN pulsing light
after three system
restarts, have the unit
checked at a service
center.

RED, GREEN.
RED, GREEN,
continuing...

Rough terrain
mode.

No action – system
will momentarily
return to normal
function.

No light

Unit in “sleep”
mode.

Activate manual
override on the brake
controller to “wake up”
unit.

No light

No power after
“wake up” from
brake controller.

Verify the unit has
good quality power,
ground and brake
controller wire
connections. Check
for any blown fuses
on the truck and
trailer.

No light

Over voltage
­ over
+20 volts.

Check that power
source is not
exceeding 20 volts.
Correct voltage to
12-15 volts.

-19-

Status Light and Troubleshooting

Status Light and Troubleshooting

Light Action

Condition

Corrective Action

No light

Low voltage – under Check that power
3 volts
source is 12-15
volts. Verify good
power and ground
connections

4 RED flashes

Brake short
(right side)

Correct the short in
right side brake wiring

3 RED flashes

Brake short
left side)

Correct the short in
left side brake wiring

2 RED flashes

Sensor malfunction
– no sway control

Service center repair
required

1 RED flash

System malfunction

Service center repair
required

Fast RED flashing Low voltage
Check the power and
between 3 to 6 volts ground connections
GREEN,
RED

Flashing
RED

Status Light and Troubleshooting

GREEN

Status
Light
Mo dule
Status
Light
Cable

-20-

DSC

1. The DSC continuously
monitors trailer yaw.

Brake controller
blue wire.

3. It measures the angle,
travel distance and
speed of the lateral
motion of the trailer (and
other parameters) and
uses this information to
quickly intervene with
the application of trailer
brakes.

Pink

Purple

Blue

2. It has a proprietary
algorithm which is used to
determine the difference
between quick steering to
avoid a road obstacle (or
other such circumstances)
and the rapid onset of a
trailer swaying event.

The DextereBay logo Sway Control
applies the trailer
brakes in a manner to
dampen and control a
trailer swaying event.

4. The processing capability
of the DSC is powerful
and rapid. It captures all
the critical elements of
the swaying condition and
uses this information to
predict how the event will
proceed without any driver
intervention.

Important

Ensure the electric brakes are adjusted
and maintained in accordance with the
manufacturer's recommendations in
your owner's manual for proper
operation of the sway control module.

5. It uses this data to get ahead of the event by applying the
brakes on the correct side of the trailer, in a timely manner,
with the proper braking level for the required duration.
6. This quickly damps and brings the trailer sway under
control.
7. The DSC is based on the same technology used in
automotive vehicle stability systems.

-21-

How the DextereBay logo Sway Control Works

How the DextereBay logo Sway Control Works

Limited Warranty

DextereBay logo Axle Limited Warranty
What Products Are Covered
All DextereBay logo Axle Company (“DextereBay logo”) trailer axles, suspensions,
and brake control systems manufactured on or after September 1,
2016, excluding DextereBay logo 6000 series Manufactured Housing Axles.
Additional exclusions include the following brands: UFP by DextereBay logo,
AL-KO (IAC), Titan Brakes and Actuators by DextereBay logo, and BrakeRite
by DextereBay logo products, which are covered under separate warranties.
Limited 1 Year Warranty
As specified in DextereBay logo’s current publication “Operation
Maintenance Service Manual”, grease and oil seals FOR ALL
PRODUCTS have a one (1) year limited warranty to the original
purchaser from the date of first sale of the trailer incorporating
such components. Except as to grease and oil seals, the
following four other warranties are available.
Limited 2 Year Warranty
DextereBay logo warrants to the original purchaser that its electric/hydraulic
brake actuators shall be free from defects in material and
workmanship for a period of two (2) years from the date of first
sale of the trailer incorporating such components.
Limited 5 Year Warranty
DextereBay logo warrants to the original purchaser that its axles,
suspension systems and Genuine Replacement Parts shall be
free from defects in material and workmanship for a period of five
(5) years. The warranty period shall begin from the date of the
original purchase of the trailer and/or Genuine Replacement Parts.
Limited 7 Year Warranty
DextereBay logo warrants to the original purchaser that its Predator Series®
electric brake controllers shall be free from defects in material
and workmanship for a period of seven (7) years from the date of
purchase.
Limited 10 Year Warranty
DextereBay logo warrants to the original purchaser that the suspension
components of its Torflex® axles shall be free from defects in
material and workmanship for a period of ten (10) years from
the date of first sale of the trailer incorporating such suspension
components.
Exclusive Remedy
DextereBay logo will, at its option, repair or replace the affected components
of any defective axle, repair or replace the entire defective
-22-

What You Must Do
In order to make a claim under these warranties:
1. You must be the original purchaser of the trailer in which the
sprung suspension axles or Torflex® axles or components were
originally installed.
2. You must promptly notify DextereBay logo after detection of any defect,
but in any case within the applicable warranty period of such
defect, and provide us with the axle or applicable component
serial number and any substantiation of such defect which may
include, but is not limited to, the return of part(s) that we may
reasonable request.
The axles, suspensions and components must have been installed
and maintained in accordance with good industry practice and
any specific DextereBay logo recommendations, including those specified
in DextereBay logo’s current publication “Operation Maintenance Service
Manual”.

Exclusions
These warranties do not extend to and do not cover defects
caused by:
1. The connecting of brake wiring to the trailer wiring or trailer
wiring to the towing vehicle wiring.
2. The attachment of the running gear to the frame.
3. Parts not supplied by DextereBay logo.
4. Any damage whatsoever caused by or related to any alteration
of the axle including welding supplemental brackets to the axle.
5. Use of an axle on a unit other than the unit to which it was
originally mounted.
6. Normal wear and tear.
7. Improper alignment.
8. Improper installation.
9. Unreasonable use (including failure to provide reasonable
and necessary maintenance as specified in DextereBay logo’s current
publication “Operation Maintenance Service Manual including
required maintenance after “Prolonged Storage”).

-23-

Limited Warranty

axle, or refund the lesser of the original purchase price and the
then-current list price of the axle or components. In all cases, a
reasonable time period must be allowed for warranty repairs to
be completed. Allowance will only be made for installation costs
specifically approved by DextereBay logo.

10. Improper torque values and torqueing of wheel nuts. (The
proper torqueing procedure and torque values are contained
in DextereBay logo’s current publication “Operation Maintenance Service
Manual”).
11. Cosmetic finish or corrosion.

Limitations
1. In all cases, DextereBay logo reserves the right to fully satisfy its
obligations under the Limited Warranties by refunding
the lesser of the original purchase price and the thencurrent list price of the defective axle (or, if the axle has
been discontinued, of the most nearly comparable current
product).
2. DextereBay logo reserves the right to furnish a substitute of replacement
component or product in the event an axle or any component
of the axle is discontinued or is otherwise unavailable.
3. These warranties are nontransferable.
General
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES EXCEPT THAT OF TITLE,
WHETHER WRITTEN, ORAL OR IMPLIED, IN FACT OR IN LAW
(INCLUDING ANY WARRANTY AGAINST INFRINGEMENT OR
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE).

Limited Warranty

These warranties give you specific legal rights, and you may also
have other rights which vary from state to state.
DEXTEReBay logo HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME,
INCONVENIENCE, LOSS OF USE, TOWING FEES, TELEPHONE
CALLS, COST OF MEALS OR LODGING, FOR ANY BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation if incidental or
consequential damages, so the above exclusion or limitation may
not apply to you.
Inquiries regarding these warranties should be sent to:
DextereBay logo Axle Company
P.O. Box 250
Elkhart, IN 46515
Note: Current publication “Operation Maintenance Service Manual”
can be found at www.dexteraxle.com.
-24-

In keeping with our continual commitment to industry safety and
the development of innovative products, please feel free to view
our ongoing video gallery at www.dexteraxle.com/resources/
videos or scan the following QR codes. We are confident these
videos will help educate and promote the DextereBay logo product line that
you, as our customer, are investing in.

Bearing
Maintenance

E/H Actuator
Installation

E-Z Flex®
Suspension

E-Z LubeeBay logo®
System

Genuine Brakes

Genuine
Replacement Parts

Leaf Spring
Axles

Medium Duty
Axles

Nev-R-Adjust®
Brakes

Removable
Spindle

Sway Control

Torflex®
Suspension Axles

-25-

DextereBay logo Video Gallery

DextereBay logo Video Gallery

DextereBay logo Online Parts Store
From magnets and seals to complete brake and hub kits, DextereBay logo offers a
complete line of genuine replacement parts for your trailer. Most products
are available in-stock and ready to ship within 24 hours direct to you from
the factory. With dedicated customer support, quick turnaround and a
30-day money back guarantee, the DextereBay logo Online Parts Store helps keep
your trailer going.

Hub Components
Brake Components
Suspension Components
• Complete Hub Kits
Brake Assemblies & Kits
Brake Controller & Brake Actuators

Ready for Immediate Shipment
Direct to Your Door
Visit us online at www.dexteraxle.com

-26-

Notes

-27-

Genuine DextereBay logo axles and components are available
nationwide from our plant locations listed below or
through our network of distributors. Check our web site
for the distributor nearest you.

DextereBay logo Headquarters
Plants 12, 13, 39, 61
UFP
Plant 25

UFP
Plant 24
Plants 15, 62

Plant 21

DextereBay logo - Headquarters

2900 Industrial Parkway East  Elkhart, Indiana 46516
Phone: 574-295-7888  Fax: 574-295-8666
www.dexteraxle.com
DextereBay logo - Plt 12

DextereBay logo - Plt 13

DextereBay logo - Plt 15

DextereBay logo - Plt 21

301 West Pearl Street
Fremont, Indiana 46737
Phone: 260-495-5100
Fax: 260-495-1701

500 South 7th Street
Albion, Indiana 46701
Phone: 260-636-2195
Fax: 260-636-3030

500 Southeast 27th Street
El Reno, Oklahoma 73036
Phone: 405-262-6700
Fax: 405-262-9089

199 Perimeter Road
Monticello, Georgia 31064
Phone: 706-468-6495
Fax: 706-468-2966

Ventline - Plt 39

DextereBay logo Door - Plt 39

DextereBay logo - Plt 61

DextereBay logo - Plt 62

902 South Division Street
Bristol, Indiana 46507
Phone: 574-848-4491
Fax: 574-848-4825
www.ventline.com

902 South Division Street
Bristol, Indiana 46507
Phone: 574-848-4491
Fax: 574-848-4825
www.dexterdoor.com

21611 Protecta Drive
Elkhart, Indiana 46516
Phone: 574-294-6651
Fax: 574-295-6626

301 North Kennedy Street
Shawnee, Oklahoma 74801
Phone: 405-273-9315
Fax: 405-273-1054

UFP - Plt 24

UFP - Plt 25

135 Sunshine Lane
San Marcos, California 92069
Phone: 760-744-1610
Fax: 760-744-1616

1041 Baxter Lane
Winchester, Tennessee 37398
Phone: 931-967-5101
Fax: 931-967-1828

NO PART OF THIS CATALOG MAY BE REPRODUCED WITHOUT DEXTEReBay logo’S PERMISSION.
ALL PART NUMBERS, DIMENSIONS AND SPECIFICATIONS IN THIS CATALOG ARE SUBJECT
TO CHANGE WITHOUT NOTICE.

OPERATION MAINTENANCE SERVICE MANUAL
GEARED FOR INNOVATION SINCE 1960

DEXTEReBay logo SWAY CONTROL (DSC)

www.dexteraxle.com

www.dexteraxle.com
2900 Industrial Parkway East n Elkhart, IN 46516
Phone: 574-295-7888 n Fax: 574-295-8666

ISO 9001 Certified

www.dexteraxle.com

4/17

© 2014-2017 DextereBay logo Axle Company. LIT-010-OO

123

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TSB/Document ID: Lit-010_4-17

Replacement Service Bulletin Number:

MFR Communication Date: 2017-03-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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