Service Bulletin

15-086

May 25, 2017

06438 Version 4

Vibration While Driving Under Light Acceleration
Supersedes 15-086, dated August 18, 2016, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
Model
2012–14
CR-V

Trim
ALL

VIN Range
ALL

REVISION SUMMARY
Under BACKGROUND and CORRECTIVE ACTION, the information has changed. Under WARRANTY CLAIM
INFORMATION, the information was updated.
BACKGROUND
A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder
to occur, a software update for the transmission is available at the customer’s request. Additionally, the transmission
fluid will be replaced.
If the judder returns after the software update, refer to Service Bulletin 17-040, Vibration While Driving Under Light
Acceleration After Software Update.
CORRECTIVE ACTION
Update the A/T software, and replace the ATF.
PARTS INFORMATION
Part Name

Part Number

Quantity

Drain Sealing Washer

90471-PX4-000

1

Part Name

Part Number

Quantity

Genuine Honda ATF DW-1

08200-9008

3 quarts

REQUIRED MATERIALS

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and
you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this
information applies, contact an authorized Honda automobile dealer.

© 2017 American Honda Motor Co., Inc. – All Rights Reserved

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WARRANTY CLAIM INFORMATION
The warranty is 8 years or 80,000 miles, whichever comes first.
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part
Number

2235A5

Update the A/T software. Replace
the A/T fluid.

0.5 hr

03214

03217

15-086A

37805-R5A-316

Skill Level: Repair Technician

SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS are not covered under warranty.
i-HDS Software Version: 1.002.023or later
J2534 Software Information:
PC Application Version 1.1.0.1 or later
Database update 21-Mar-2017 or later
Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.
Do only the update listed in this service bulletin.
You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle you must use the MVCI or
the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.
For more information about updating the HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.
Year
2012
2012
2012
2012
2013–14
2013–14
2013–14
2013–14

Trim
EX-L 2WD
EX-L AWD
LX 2WD
LX AWD
EX, EX-L 2WD
EX, EX-L AWD
LX 2WD
LX AWD

Program ID (or later)
5A3150
5A3160
5A3170
5A3180
R5A050
R5A150
R5A250
R5A350

Program P/N (or later)
37805-R5A-3150
37805-R5A-3160
37805-R5A-3170
37805-R5A-3180
37805-R5A-A050
37805-R5A-A150
37805-R5A-A250
37805-R5A-A350

REPAIR PROCEDURE
NOTE:
• Only update the vehicle if the customer indicates there is a judder.
• You cannot update the vehicle using the MVCI as a standalone tool.
• Connect a fully charged jumper battery to the vehicle and leave it connected during the entire procedure to
maintain steady voltage.
• Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave
the ignition turned to ON.
• To prevent PCM control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C,
power windows, door locks, etc.) during the update.
1. Make sure the correct odometer reading is recorded on the RO.
2. Update the PGM-FI software by selecting the i-HDS Diagnostic System icon. Refer to Service Bulletin 01-023,
Updating Control Units/ Modules.

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3. Select J2534 Rewrite.

4. Select Start, then follow the screen prompts. NOTE: Do not enter a bulletin number.

5. After the update is done, start the engine, and let it warm up to operating temperature (the radiator fan comes on).
Then, position the vehicle on a lift, and turn off the engine.
6. Remove the ATF filler bolt and the sealing washer.
7. Raise the vehicle, and make sure it is securely supported.
8. Remove the ATF drain, cover.
9. Remove the drain plug, and drain the ATF.
10. Reinstall the drain plug using a new drain sealing washer, and torque it to 49 N·m (36 lb-ft).
11. Install the ATF drain cover.
12. Lower the vehicle, and remove the ATF dipstick (yellow loop).

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13. Refill the transmission with ATF DW-1 through the dipstick guide opening; bring the fluid level between the upper
and the lower mark on the dipstick.
NOTE: Always use ATF DW-1 (Genuine Honda automatic transmission fluid). Using a non-Honda ATF can affect shift
quality.
Automatic Transmission Fluid Capacity
2WD

2.3 qt (2.2 L) at change

AWD

2.7 qt (2.6 L) at change

14. Insert the dipstick into the guide tube aligning the notch.
15. Start the engine. Hold at 3,000 rpm without load in Park or Neutral until the radiator fan comes on.
16. Turn the ignition to OFF.
17. Remove the dipstick, and check that the fluid level is between the upper and lower mark on the dipstick.
18. Insert the dipstick into the guide tube aligning the notch with the guide tab.
19. Return the vehicle to the customer. If the vehicle comes back with the customer indicating there is a judder, go to
service bulletin 17-040.
END

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