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NHTSA ID Number: 10108304

Manufacturer Communication Number: B16-065

TSB/Document Date: 2017-06-30


Summary

"SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDAeBay logo INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER AND THE TRANSMISSION IS NOT DAMAGED BY THIS JUDDER. THE JUDDER IS CAUSED BY DETERIORATED TRANSMISSION FLUID. THE TRANSMISSION FLUID DETERIORATES QUICKER THAN EXPECTED WHEN IT IS EXPOSED TO INTERMITTENT HIGH HEAT LOADS UNDER SPECIFIC DRIVING CONDITIONS. A SOFTWARE UPDATE IS AVAILABLE TO MAINTAIN THE TRANSMISSION FLUID TEMPERATURE WITHIN THE DESIRABLE RANGE UNDER ALL DRIVING CONDITIONS AND ELIMINATE THE POTENTIAL FOR THIS JUDDER."


(8)ACURAeBay logo

Service Bulletin

March 24, 2017

16-065
06015 Version 2

2012 RL, 2014-17 RLX: Judder from the Torque Converter Lock-Up
Clutch
Supersedes 16-065, dated November 12, 2016, see REVISION SUMMARY
AFFECTED VEHICLES
Year

Model

Trim

VIN Range

2012

RL

ALL

ALL

2014-17

RLX

ALL except HybrideBay logo

ALL

REVISION SUMMARY


The REPAIR PROCEDURE, SOFTWARE INFORMATION, and WARRANTY INFORMATION was updated to add
the 2012 RL and 2016-17 RLX models.
Added additional SOFTWARE INFORMATION.

BACKGROUND

A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is
typically diagnosed as a bad torque converter. American HondaeBay logo investigated the judder and found that the torque
converter was not causing the judder and the transmission is not damaged by this judder.
The judder is caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected when
it is exposed to intermittent high heat loads under specific driving conditions. A software update is available to maintain
the transmission fluid temperature within the desirable range under all driving conditions and eliminate the potential for
this judder.
There are two bulletins referring to this subject:
• 16-065 - 2012 RL, 2014-17 RLX: Judder from the Torque Converter Lock-Up Clutch. Do this bulletin first to
apply the software, and flush the transmission as indicated in the REPAIR PROCEDURE.
• 16-066 - 2012 RL, 2014-17 RLX: Judder from the Torque Converter Lock-Up Clutch After Software Update. Some
vehicles based on how they are driven may still experience ATF deterioration after updating the PGM-FI software.
In these cases, do the inspection and, if necessary, flush the transmission as indicated in the REPAIR
PROCEDURE.
CORRECTIVE ACTION

Check if the software has been updated. If the software has not been updated, take an automatic transmission
snapshot, review the data, and confirm that the judder is coming from the torque converter. If the snapshot indicates the
judder is coming from the torque converter, update the PGM-FI software, then flush the transmission as indicated in the
REPAIR PROCEDURE.
PARTS INFORMATION
Part Number

Quantity

Drain Plug Washer (18 mm)

904 71-PX4-000

1

ATF Fill Sealing Washer (24 mm)

90441-PK4-000

1

Part Name

CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies,
contact an authorized AcuraeBay logo automobile dealer.

© 2017 American HondaeBay logo Motor Co., Inc. - All Rights Reserved

Page 1 of 6

REQUIRED MATERIALS
Part Name

Part Number

Quantity

AcuraeBay logo ATF DW-1

08200-9008A

10

WARRANTY CLAIM INFORMATION
The warranty is 8 years or 80,000 miles, whichever comes first.

Operation
Number
1255E4
A

Description

Flat
Rate
Time

Update the PGM-FI
software.

0.2 hr

Flush the ATF.

1.4 hrs

Defect
Code

Symptom
Code

03214

03217

Template
ID

16-065N

Failed Part Number

37805-R9P-A590

SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS or MVCI are not covered under
warranty.
i-HDS Software Version: 1.002.023 or later
J2534 Software Information:
PC Application Version 1.1.0.1 or later
Database update 02-MAR-2017 or later

Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.
Do only the update listed in this service bulletin.
You cannot apply the updates with the MVCI as a standalone tool. To update the software you must use the MVCI
or the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.
For more information about updating the i-HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-026,
Updating Control Units/Modules.
Software
Program P/N (or later)
Trim
Program ID (or later)
System
2012 RL Tech

A/T

KGA760

37806-RKG-A 760

2012 RLADV

A/T

KGA960

37806-RKG-A960

2014-15 RLX Base and Technology

PGM-FI

9PA590

37805-R9P-A590

2014-15 RLXAdvance

PGM-FI

9PA690

37805-R9P-A690

2016 RLX Base

PGM-FI

9PA730

37805-R9P-A730

2016 RLX Tech/ADV

PGM-FI

9PA830

37805-R9P-A830

2017 RLX Tech/ADV

PGM-FI

9PA920

37805-R9P-A920

Page 2 of 6

INSPECTION PROCEDURE
1.

Connect the i-HDS, and go to the A/T Data List. Check to see if the software has been updated by comparing the
program P/N against the table below.
PROGRAM PART NUMBER

- "' [zl

,..

n

1t1H..... ,...• .,... SA&, sN1

'" el

!
-

"'Ji

~

I IIUUAtlU(MlnJI U.I N II Kl"iii'IJl l ~ . U~

---·-_,
d1.1$nlO....,,Ull~~~p-c,,u::ll"'l~f/tlheW.:l'IHond1F'Mt

Tlull~...W.-ly~I! l..ba,VIN-l.h!"",i,:,Jll)lltw,~rii!N,!:',n.!_,.,.\c.~>Ole,;u,;~~~~°11'•l1/'Y1.r'lli>l~tD'"ir.J

- - ~ ~ - -~
1.

_"_·~_c_,.._,___""'_'__

~

-------

Update the PGM-FI or A/T software by selecting the i-HDS Disagnostic System icon. Refer to Service Bulletin
01-026, Updating Control Units/ Modules.
NOTE: Do not use the Rewrite icon on your desktop.

Page 4 of 6

2.

Select J2534 Rewrite.
l_Q_J

ra
R~ l>1t Nl ~flf1 IJ

1

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TSB/Document ID: B16-065

Replacement Service Bulletin Number:

MFR Communication Date: 2017-03-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

MFR Component System:

MFR Component Subsystem:


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