NHTSA ID Number: 10108030
Manufacturer Communication Number: B16-063
TSB/Document Date: 2017-06-28
Summary
"SERVICE BULLETIN - AFTER THE SOFTWARE UPDATE, SOME VEHICLES BASED ON HOW THEY ARE DRIVEN (EXTREME CONDITIONS) MAY STILL EXPERIENCE ATF DETERIORATION AFTER UPDATING THE PGM-FI OR A/T SYSTEM AND THE SHUDDER MAY RETURN. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER (TC). THERE IS NO DAMAGE TO THE TC, BUT BECAUSE THE ATF HAS DETERIORATED, IT NEEDS TO BE CHANGED EVEN THOUGH THE ATF SERVICE DUE MESSAGE HAS NOT APPEARED. MAKE SURE THE VEHICLE IS UPDATED BY REFERRING TO THE INSPECTION PROCEDURE."
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TSB/Document ID: B16-063
Replacement Service Bulletin Number:
MFR Communication Date: 2017-02-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Service Bulletin
February 11, 2017
16-063
05608 Version 2
2012-15 MDX: Judder from the Torque Converter Lock-Up Clutch After
Software Update
Supersedes 16-063 dated November 2, 2016, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
2012
MDX
2013
2014-15
MDX
MDX
Trim
ALL
ALL
ALL
VIN Range
2HNYD2H ... CH513517 thru 2HNYD2H ... CH550713
ALL
ALL
REVISION SUMMARY
Added information for 2012-13 model year.
BACKGROUND
After the software update, some vehicles based on how they are driven (extreme conditions) may still experience ATF
deterioration after updating the PGM-FI or A/T system and the shudder may return. The problem is typically diagnosed
as a bad torque converter (TC). There is no damage to the TC, but because the ATF has deteriorated, it needs to be
changed even though the "ATF Service Due" message has not appeared. Make sure the vehicle is updated by referring
to the INSPECTION PROCEDURE.
If the vehicle has not been updated, do 16-062, 2012-15 MDX: Judder from the Torque Converter Lock-Up Clutch. Do
this bulletin first to apply the software and flush the transmission as indicated in the REPAIR PROCEDURE.
If the vehicle has been updated, refer to the INSPECTION PROCEDURE because the fluid may need to be flushed
again.
CORRECTIVE ACTION
Do the INSPECTION PROCEDURE and check if the software has been updated. If the software is updated, take an
automatic transmission snapshot and review the data and confirm that the judder is coming from the torque converter. If
the snapshot indicates the judder is coming from the torque converter flush the transmission as indicated in the REPAIR
PROCEDURE.
PARTS INFORMATION
Part Number
Quantity
Drain Plug Washer (18 mm)
904 71-PX4-000
1
ATF Fill Sealing Washer (24 mm)
11107-PWA-300
1
Part Name
Part Number
Quantity
Acura
ATF DW-1
08200-9008A
10
Part Name
REQUIRED MATERIALS
CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies,
contact an authorized Acura
automobile dealer.
© 2017 American Honda
Motor Co., Inc. - All Rights Reserved
Page 1 of 3
WARRANTY CLAIM INFORMATION
The warranty is 8 years or 80,000 miles, whichever comes first.
Operation
Number
2180A5
Flat
Rate
Time
Description
Flush the ATF (includes
test drive).
1.4 hr
Defect
Code
Symptom
Code
01102
03505
Template
ID
Failed Part Number
16-063N
37805-5J6-3050
INSPECTION PROCEDURE
1.
Connect the i-HDS and go to the A/T Data List. Check to see if the software has been updated by comparing the
program P/N against the table below.
Slaadalene Mede WCMII: Sn•pSIICt1
. .-
PROGRAM PART NUMBER
t
{,pm
'·"
1.76
,.,
,..
V
~
1.69
OAS
V
V
"F
'"'
V
kPo
!~L.
2.
,; ~~ ,.,•.
•
If the program P/N is listed below (or later), the vehicle has been updated. Go to step 2.
Program P/N (or later)
37806-RYE-3080
37806-RYE-3090
37805-5J6-3050
37805-5J6-3060
37805-5J6-3070
37805-5J6-3080
•
If the program P/N is not listed, the vehicle has not been updated. Go to Service Bulletin 16-062,
2012-15 MDX: Judder from the Torque Converter Lock-Up Clutch.
Id
Take an automatic transmission snapshot and forward it to Tech Line using the RO number. For more information
about capturing and interpreting the data, refer to the job aid Torque Converter Clutch Shudder and Vibration and
the Tech2Tech® video "Interpreting Torque Converter Judder Snapshot Data."
•
•
If the snapshot indicates there is a judder, go to step REPAIR PROCEDURE.
If the snapshot does not indicate a judder, this bulletin does not apply. Continue with normal troubleshooting.
NOTE: You do not need to contact Tech Line after sending the snapshot. However, if you do not send a
snapshot, your claim may be subject to debit.
Page 2 of 3
REPAIR PROCEDURE
NOTE: The term "flushing" refers to repeatedly draining and filling the transmission with Acura
Genuine
ATF-DW1. Other aftermarket flush systems are available, but American Honda
strongly recommends that you
avoid using them on any Acura
vehicles.
1.
Start the engine. Hold the engine speed at 3,000 rpm without load (in Park or Neutral) until the radiator fan comes
on, then let it idle.
2.
Position the vehicle on a lift and turn off the engine.
3.
Remove the ATF filler bolt and sealing washer.
4.
Raise the vehicle and make sure it is securely supported.
5.
Remove the drain plug and drain the ATF.
6.
Install the drain plug and original washer and torque it to 49 N·m (36 lb-ft).
7.
Lower the vehicle and fill the transmission with 3.3 US qts (3.1 L) of ATF-DW1 through the filler hole.
NOTE: Do not use non-Acura
ATF because it can affect shift quality.
8.
Install the ATF filler bolt and original sealing washer and torque it to 44 N·m (32 lb-ft).
9.
Check that the fluid is filled to the proper level.
10. Raise the vehicle and make sure it is securely supported.
11. Start the engine.
12. Press the VSA Off button.
13. Press the brake pedal and shift to Drive.
14. Release the brake pedal. Press the accelerator pedal and bring the speedometer up to 50 mph. Make sure the
transmission shifts through the first three lower gears and into fourth gear and the torque converter is locking up.
15. Apply the brakes to stop the front wheels.
16. Shift to Reverse, then Neutral.
17. Repeat the shifting procedure (steps 12 through 15) four more times.
18. Turn off the engine.
19. Repeat the above drain, fill, and shifting procedure (steps 2 through 17) one more time.
20. After the second refill and drive cycle, drain the transmission.
21. Install the drain bolt with a new washer and torque to 49 N·m (36 lb-ft).
22. Fill the transmission with 3.3 US qts (3.1 L) of ATF-DW1.
Automatic Transmission Fluid Capacity
AWD: 3.3 US qts (3.1 L) at change
2WD: 3.3 US qts (3.1 L) at change
NOTE: Do not use non-Acura
ATF because it can affect shift quality.
23. Install the ATF filler bolt with a new sealing washer and torque the bolt to 44 N·m (32 lb-ft).
24. Confirm the judder is gone and clear any DTCs that were set while driving on the lift.
25. If the Maintenance Minder did not indicate the ATF needed replacement, reset the Maintenance Minder with the
HOS. For more information about resetting individual maintenance items, refer to the service information. If the
Maintenance Minder indicated the ATF needed replacement and a full service was done, reset the maintenance
minder with the multi-information display.
END
Page 3 of 3
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