Technical Bulletin
Model(s)

Year

Eng.Code

Trans. Code

VIN Range From

VIN Range To

Golf/GTI

2015

All

All

All

All

Condition
85 16 02 April 11, 2016 2041881 Supersedes Technical Bulletin V851505 dated October 29, 2015 to enter
comment about multi-media package in warranty table.
Noise from Climatic Air Conditioning Control Motor- Recirculation Mode not Functioning

On initial startup or when switching between Fresh Air/ Recirculation air mode, a knocking noise can be heard in
front passenger side of the dash panel under the glove box.

Technical Background
The servo motor case becomes separated during operation. The servo motor cover may have
a deviance in thickness causing poor contact at the locking tabs. The tab overlap is out of specification.

Example of separated servo motor case -V113(Figure 1).

Figure 1

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© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Servo motor production date:
The production date is stamped in the format of
(ddmmyy).
Affected motors were built before August 12th
2014.
Example of servo motor built July 24 th 2014 or
240714 (Figure 2).

Figure 2

Production Solution
Improved Valeo servo motor assembly implemented in series production since CWS0/14.

Page 2 of 5
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Once the problem has been confirmed, follow the repair procedure below:
1. Remove -V113- Recirculate/Fresh air servo motor retaining bolts at the heater housing, see repair manual
group 87 Recirculation Door Motor V113, Removing and Installing in Elsa.
2. Ensure the condition of the Fresh/ Recirculation actuator corresponds to the condition
shown in Figure 1 and replace with a new Fresh Air /Recirculation actuator.
Check the production date of new Fresh air/
Recirculation servo motor as shown in Figure 3.
Production date should be after 120814
(dd/mm/yy).

Figure 3
The replacement servo motor should have a white
dot located as shown in Figure 4.

Figure 4
3. Carry out Basic Setting using ODIS tester after installation of new Fresh/ Recirculation actuator and confirm
repair.

Page 3 of 5
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1>
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Golf/GTI

2015

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type

1>

Damage
Service Number:

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in Elsa (UR)

Code
8578

0010

Parts Manufacturer

Golf/GTI

VL1

Labor Operation 3> Remove and Install : Fresh Air/
Recirculation Servo Motor

85781950 = 20 TU

Labor Operation 3> :

68151950 = 20 TU

Remove and Install Glove compartment (includes
multi-media package)
Labor Operation 3> : Remove and Install Console

68171906 = 90TU

Causal Part:

5Q0907511H
Diagnostic Time

GFF Time expenditure

01500000 = 20 TU max.

Road Test

01210002 = 00 TU
01210004 = 00 TU

Technical Diagnosis

01320000 = 00 TU max.

4>

YES

NO

NO

Claim Comment: Input "As per Technical Bulletin 2041881" in comment section of Warranty Claim.
1> Vehicle

may be outside any Warranty in which case this Technical Bulletin is informational only

Page 4 of 5
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
2

> Code

3

> Labor

4

> Documentation

per warranty vendor code policy.
Time Units (TUs) are subject to change with ELSA updates.
required per Warranty Policies and Procedures Manual.

Required Parts and Tools
I Note:
Refer to ETKA / Original parts catalogue to obtain the latest part number available in Spare parts.

Part No:

Part Description

Quantity

5Q0907511H

Recirculation Door Motor V113

1

Tool Description

Tool No:

Midtronics Battery Tester/Charger

lnCharge 940 (INC-940)
or
GRX3000VAS

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X with

ODIS Service with: current online updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 5 of 5
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.