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NHTSA ID Number: 10107347

Manufacturer Communication Number: DLR MSG - RFP -

TSB/Document Date: 2017-06-21


Summary

"DEALER MESSAGE - AMERICAN HONDAeBay logo (AHM) IS INVESTIGATING CERTAIN 2013-2014 ACCORDS WITH A CUSTOMER COMPLAINT OF CHECK CHARGING SYSTEM MESSAGE DISPLAYED ON MID AS WELL AS HAVING THE DTC B1192 (GAUGE CONTROL MODULE LOST COMMUNICATION WITH BATTERY SENSOR ECU) STORED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE IN CERTAIN CONDITION PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."


INTERACTIVE NETWORK

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12015

From

!Parts and Service Division

Subject

!Request for Parts: 2013-2014 Accord Check Charging System on Ml D with OTC B 1

PRIORITY/ACTION REQUIRED
To:
From:
RE:

All HondaeBay logo Service Managers/Advisors
Technical Research & Support Group
Request for Parts: 2013-2014 Accord Check Charging System on MID with OTC B1192

This message is solely directed to HondaeBay logo dealership personnel ; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American HondaeBay logo (AHM) is investigating certain 2013-2014 Accords with a customer complaint of check charging system
message displayed on MID as well as having the OTC B1192 (Gauge Control Module Lost Communication with Battery
Sensor ECU) stored. To fully understand the cause of this condition, AHM would like to collect specific parts from the
vehicle in certain condition prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirement:
1. Both 2-door & 4-door as well as HybrideBay logo & Plug-In are accepted.
2. Check Charging System message must be displayed on MID with the OTC B1192 Stored.
3. No previous battery sensor or engine compartment harness replacement.
4. No bent terminal condition.
5. Vehicle has not been in an accident or showing signs of flood damage.
Action Required
If you have or know of such a vehicle, please call the Technical Research & Support (TRS) Group at
800-880-1072. TRS will need to record certain vehicle information and provide you with further instructions.
Thank you.
© 2000-2015, American HondaeBay logo Motor Co., Inc. All Rights Reserved.

American HondaeBay logo Motor Co., Inc.

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TSB/Document ID: DLR MSG - RFP -

Replacement Service Bulletin Number:

MFR Communication Date: 2015-07-06

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

MFR Component System:

MFR Component Subsystem:


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