Technical Service Bulletin

Audi

48M3 UPDATE - Checking Seal (NVLW)
May 10, 2016
Model(s)

Year

A6, A7, AS,
Q5,A5
Cabriolet,
A4,A5,
allroad

2016

Q7

2017

VIN Range

Vehicle-Specific Equipment

See Campaign/Action screen in Elsa

None

Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
On Audi vehicles with electromechanical steering manufactured within a specific period, it is possible that the seal
on the power steering control unit was not manufactured correctly.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
•

Procedure is valid only for vehicles that show the 48M3 code in the Elsa Campaign/Action Information screen
on the day of repair.

•

Vehicle must be within the New Vehicle Limited Warranty.

•

Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.

•

Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
On Audi vehicles with electromechanical steering manufactured within a specific period, it is possible that the seal
on the power steering control unit was not manufactured correctly.

Page 1 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

Service
•

Remove front noise insulation.

Only for Audi Q7
•

Remove subframe cross brace.

•

Unplug electrical connector for voltage
supply (terminal 30) at power steering
control unit .

Page 2 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

Overview
Power steering control unit with seal (arrow).

1st Check (Visual Inspection)
•

Check that seal is clean.

•

Perform visual check with mirror.

•

If the seal is completely clean, continue to
2 nd check.

•

If the seal is dirty, clean with a dry cloth
and check again.

•

If the seal cannot be completely cleaned, it
must be replaced.

2nd Check (with test liquid)
•

CD

Add test liquid to applicator and wait until
liquid does not drop from the applicator.

NOTE

Liquid must not be allowed to drop off the
applicator into the connector.

Page 3 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

•

Apply test liquid to seal.

•

Wait 5 seconds for the test liquid to take
effect.

•

Wipe off test liquid with a clean lint-free
cloth.

•

Perform visual check with mirror.

•

If the seal is still white no further work is
required.

•

If the seal has taken the color of the test
liquid it must be replaced.

Page 4 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

Replacing Seal
•

Heat connector housing for at least 15
seconds to 60 - 70°C using a heat gun.

•

Remove seal while warm using plastic
tweezers. Heat again if necessary.

CD

NOTE

Use the plastic tweezers provided in order to
prevent damage to the connector housing,
especially to the bonding surface.
•
•

CD

Remove all residue from bonding surface
using cleaning solution.
Dry bonding surface with a lint-free cloth.

NOTE

Wait for at least 30 seconds to allow the
cleaning solution to dry.

•

Check bonding surface with mirror.

Page 5 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

•

Using tweezers to place the seal in the
recess on the installation connector.

•

Push the installation connector onto the
control unit until it stops.

•

Press the seal on to the connector housing
using your finger.

•

Remove the installation connector.

•

Press seal again with your finger to fully
secure.

•

Perform a visual inspection.

•

If the seal is not centered it must be
replaced again.

Page 6 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

Warranty
Claim Entry Instructions

After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:
./ U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option .
./

Canada dealers: Fax repair order to Warranty at (905) 428-4811.
Service Number

48M3

Damage Code

0099

Parts Vendor Code
Claim Type

002
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.

Mark labor as causal part
Do not claim wash/loaner under this action
01
Remove and install noise insulation and check seal, no replacement reguired
All Models Except Q7

Labor operation: 4835 0199

40T.U.

Q7 Only

Labor operation: 4835 0199
Labor operation: 4086 1999

40 T.U.
30 T.U.

-ORRemove and install noise insulation and check seal and replace seal.
All Models Except Q7

Labor operation: 4835 5599
Quantity I Part Number
1.00
I D 00950025

60T.U.
Description
Applicator

Q7 Only

Labor operation: 4835 5599
Labor operation: 4086 1999
Quantity
1.00
4.00
2.00
3.00

Part Number
D 00950025
N 91151101
WHT005372
N 91200802

60T.U.
30T.U.
Description
Applicator
Hexagon bolt
Bolt
Bolt

Page 7 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your Elsa Campaign/Action Information screen so that any
additional required work can be done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the Elsa
Campaign/Action Information screen. The Elsa system is the only binding
inquiry and verification system; other systems are not valid and may
result in non-payment of a claim.

Help for Claim
Entry

For questions regarding claim entry, contact Audi Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.

Page 8 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.

Technical Service Bulletin

Audi

Required Parts and Tools
Part Number

Part Description

Quantity

4MO 998 099

Repair kit for power steering control unit (repairs
approximately 50 vehicles)

1

D 009 500 25

Applicator

1

Q7 Only (In addition to above parts)
N 911 511 01

Hexagon bolt

4

WHT 005 372

Bolt

2

N 912 088 02

Bolt

3

•

Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless
otherwise indicated and/or requested through SAGA.

•

If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update
but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to
upperorderlimits@audi.com . Be sure to include the affected VINs with your order. Prior to submitting your
request, ensure that each vehicle has the 48M3 code open in Elsa. Your order will be reviewed and processed
accordingly.

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.

Page 9 of9
© 2016 Audi of America, Inc.
All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the
publisher.