@ACURA

Service Bulletin

15-036

September 24, 2015

02210 Version 2

HVAC Display Flashes or Flickers
Supersedes 15-036, dated August 21, 2015, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
2014-15
MDX

Trim
ALL with navigation

VIN Range
ALL

REVISION SUMMARY
The REPAIR PROCEDURE 2015 MDX was updated .
SYMPTOM
The HVAC information flashes or flickers.
POSSIBLE CAUSE
There is a software error.
CORRECTIVE ACTION
Update the audio-navigation unit with the DVD update.
TOOL INFORMATION
Tool Name

Tool Number

Quantity

2014 MDX Audio-Navigation System DVD Update (with navigation) (Blue)

07 AAZ-T2GA310

1

2015 MDX Audio-Navigation System DVD Update (with navigation) (Red)

07 AAZ-T2GA320

1

The DVD updates have recently shipped to all dealers. Additional DVDs are available for purchase through the parts
system.

ACURA
Navigation ODMD Software Update

S.Acln Str,11ceb"'8111t AS8 w.1f158113 • • fo,
• Sollwanl update
Ntlllllllon lnlllucllDn1

f JOlll'vPdlll dilc il lo1tord111119td,
Nerd•lhh dlllc aa:
T/11:11MZ-12GA318

Page 1 of 13
CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Acura automobile dealer.

© 2015 American Honda Motor Co., Inc. - All Rights Reserved

WARRANTY CLAIM INFORMATION
The normal warranty applies.

Model

Operation
Number

Description

Flat Rate
Time

Template ID

Failed Part
Number

MDX

0100A1

Update the navigation system software.

0.3 hr

15-036N

39542-TY2-A01

Defect Code:

03214

Symptom Code:

03217

Skill Level:

Repair Technician

REPAIR PROCEDURE 2015 MDX
NOTE:
•

If the vehicle does not have navigation, do not use this software update. If you do, you may permanently
damage the audio unit.

•

Apply this software update only to the vehicles listed under AFFECTED VEHICLES; otherwise this software update
can permanently damage the unit.

•

If you accidentally update the wrong vehicle, contact Tech Line; if the unit must be replaced, your dealership may be
debited for the replacement cost.

1.

Connect a battery charger or a fully charged jumper battery to the vehicle and leave it connected during the entire
update procedure to maintain a steady voltage.

2.

Set the power mode to ON.

3.

Make sure S/B 14-037, Client Satisfaction Improvement Campaign: Update for 2015 MDX and TL)( ODMD
(Vehicles with Navigation) has been done. If not, do it first before doing this bulletin.
•

Press the Settings button.

•

Select Navi Settings, then press the interface dial Gog knob).

•

Scroll down and select System Device Information.

Page 2 of 13

•

4.

Check the Database version is VER.ST003.02.00.
If the version matches, continue to step 4.
If the version is different, go to S/B 14-037 and do the map database update. The map database must be
completely installed, including the background update, before continuing with this bulletin. If you try to
update the ODMD without doing 14-037, the ODMD will not work properly.

Set the power mode to OFF, then to ON and wait for the navigation system to boot up. Insert the RED DVD into the
CD slot as shown. See TOOL INFORMATION.
NOTE: The power mode must remain ON during the entire update procedure. If the power mode is set to OFF, the
engine is started, or the DVD is removed at any time during the update process, the audio-navigation unit will be
locked up and you will need to use the RECOVERY PROCEDURE.

Page 3 of 13

5.

The software update will begin. The screen will show a Reading the Disc message, then both screens will shut off for
about 10 seconds and reboot. The message No Data will appear on the screen. Do not eject the disc. The unit is
uploading the update and may take up to 1 minute before beginning. The displays should change to a Notification
screen loading bar.
NOTE:
•
•

The engine does not need to be running to do this update, even if it says so on the screen.
If the No Data screen does not change after about a minute, the software may already be updated. Go to
step 11 to confirm the software versions.

Navigation screen

Touch screen

NOTE: The software update takes about 30 minutes to complete; you do not have to oversee the update during this
time as no action is needed until the update is loaded.
Update Order:
1. ERATO
2. SH-BOOT
3. SH-IPL
4. SH-NK
5. Utility
6. BUuCOM
On the touch screen, the progress bar will stop at 100% after ERATO is updated and remain at 100% throughout all
SH and Utility updates. The progress bar will go back to 0% and resume when the BUuCOM update starts.

Page 4 of 13

6.

When the update is complete, the system will reboot to the Acuralink screen. The Enter code message and keypad
will appear on the screens, although they may not appear at the same time. Wait for both screens to appear, then
press the engine start/stop button to set the power mode to OFF.
NOTE:
• You must wait for both screens to appear before setting the power mode to OFF, or you will lock up the
unit.
•

Do not remove the DVD until you set the power mode to OFF because if you do so, the audio-navigation unit will
lock up. If it locks up, go to RECOVERY PROCEDURE.
• The audio-navigation unit may lock up if any of the following occurs during the update process. If the unit locks
up, refer to the RECOVERY PROCEDURE to unlock it.
Loss of battery power/low voltage
Engine cranks or starts
The power mode is set to OFF
A rewrite failure occurs
Navigation screen
Touch screen
Enter code
To 1mt&r the s&allity code, 11utomirtlallv, P-Llilh
and hold the audlo 11-DWef button, foc 2 setornb.

lf lnts does not wo11
~urltv codjl> u-sl r1~ the t01.JJCh panel be'law.

7.

Eject the DVD and wait at least 1 minute.

8.

Set the power mode to ON. Once both Enter code screens appear, press and hold the power button for 2 seconds
until you hear the beep.

9.

The navigation screen will show the GPS initialization message.

Page 5 of 13

11. Select Detail Information & Setting, then select Version.

12. Verify that the software versions were updated to the new version as shown:
Software
2015 MDX with RES
2015 MDX without RES
SH Flash
4.00.2309
4.00.2309
ERATO IPL
4.00.5004
4.00.5004
BU uCom APP
4.003.604
4.003.804
Model
TZ5A
TZ5A
NOTE: If the Version information does not match the table above after doing the update, or the update won't auto
start, select Download and press the interface dial.

Version

Return

Program

SH
Flash

HDD
USB
Disc

IPL
.X XXXXXX.

xxxxxxx
xxxxxxx
xxxxxxx

DSP

.'