Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

All

2016-2017

All

All

All

All

Condition
44 16 02 July 7, 2016 2043620 Supersedes Technical Bulletin V441601 dated March 7, 2016 to include an
additional model year applicability and update VW Hub opening page photo and location of alignment form.
Using Alignment Sheet Submission Form
Please see section 3.66, “Wheel alignment and balance”, paragraphs 1 and 3, as stated in Volkswagen’s
Warranty Policies and Procedures Manual for guide lines of submitting warranty claims for alignments.

Technical Background
This Technical Bulletin outlines how to use the Alignment Sheet Submission Form for warranty submission of
alignment sheets.
For all vehicles (except Touareg):
 During PDI the technician finds the alignment not correct after a road test.
For Touareg:
 Touareg, alignment sheet must be used between 1,000 and 6,000 miles.

NOTE:
Warranty only covers alignments at PDI for all vehicles except Touareg which is covered between 1,000
and 6,000 miles. Alignment claims submitted without an Alignment Sheet Submission Form will be
debited.

Production Solution
Information only.

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© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Using VW Hub, access the “Service” tab, select the “Alignment Worksheet” link (Figure 1), this is where the
Alignment Sheet Submission Form (Figure 2) is located.

Figure 1

Page 2 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin

Figure 2
Once the form is located, fill out the following sections of the Alignment Sheet Submission Form:
 Dealer Information:
 Vehicle Information:
 Complaint:
 In the comment section note: tire brand, tire PSI, ride height and fuel level to properly document vehicle
conditions at the time of the alignment.
After the three sections have been filled out, upload a copy of the alignment measurements from your computer
using the “Browse” tab within the “Alignment File Upload” section of the form. See pictures below for an example
of what should/should not be submitted.

Page 3 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
NOTE:
Hand written or scanned copies of alignment sheets will not be accepted as they may not contain all the
correct information needed for warranty submission. Incomplete Alignment Sheet Submission Forms will
cause warranty claims to be debited.

Example of an acceptable alignment printout.

Page 4 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin

Example of an unacceptable alignment printout.

NOTE:
For example, on the “unacceptable” form there is no VIN, Date, Model or alignment measurement
information.
Once the alignment measurements have been uploaded click the “Submit Alignment” button.

Page 5 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Information only.

Required Parts and Tools
No special parts required.
No special tools required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Document Control Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2043620/3

7/7/16

V441602

Include an additional
model year applicability
and update VW Hub
opening page photo and
location of alignment form.

2043620/2

3/7/16

V441601

Metadata adjustment.

2043620/1

3/7/16

V441601

Original publication.

Page 6 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.