NHTSA ID Number: 10106302
Manufacturer Communication Number: LTB00540NAS5
TSB/Document Date: 2017-06-14
Summary
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
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TSB/Document ID: LTB00540NAS5
Replacement Service Bulletin Number:
MFR Communication Date: 2016-07-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
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Page I of 4
TECHNICAL BULLETIN
LTB00540NASS
05 JUL 2016
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in gray
SECTION: 501-00
Engine Will Not Crank/ 'Smart Key Not Found' Message Displayed
AFFECTED VEHICLE RANGE:
LR2 (LF)
Model Year:
VIN:
Assembly
Plant:
LR4 (LA)
Model Year:
VIN:
Assembly
Plant:
2012-2015
281016-439912
Halewood
2010-2015
510742-777506
Solihull
Range Rover Evoque (LV)
Model Year:
2012-2015
VIN:
000447-077911
Assembly
Halewood
Plant:
Range Rover Sport (LW)
Model Year:
2014-2015
VIN:
001154-542164
Assembly
Solihull
Plant:
Range Rover (LG)
2013-2015
Model Year:
VIN:
001204-243370
Assembly
Solihull
Plant:
Range Rover Sport (LS)
Model Year:
2010-2013
VIN:
212147-814822
Assembly
Solihull
Plant:
Range Rover (LM)
2010-2012
Model Year:
VIN:
304426-393639
Assembly
Solihull
Plant:
MARKETS:
http://topix.landrover.j lrext. com/topix/service/document/666122
8/3/2016
Page 2 of 4
NAS
CONDITION SUMMARY:
Situation: One or more of the following issues may be evident when using the Smart Key:
• 'Smart key not found' message displayed in the Instrument Cluster;
• Engine fails to crank;
• Vehicle may not unlock/ lock when using passive entry or when pressing a Smart Key button.
Cause: This may be caused by a 'lock up' of the Remote Function Actuator (RFA).
Action: Should a customer express this concern, follow the appropriate Service Instruction [A or B] outlined
below.
PARTS:
~
NOTE: The Remote Function Actuator (RFA) may also be referred to as Keyless Vehicle Module
(KVM) and/or Remote Keyless Entry (RKE) module.
LR071651
Keyless Vehicle Module - without Keyless Entry
1 (only if required by
SDD)
LR071386
Keyless Vehicle Module - with Keyless Entry
1 (only if required by
SDD)
TOOLS:
L)iNOTE: This Active Bulletin will display a functional programming shortcut if accessed within a
diagnostic session.
Jaguar Land Rover-approved diagnostic tool with latest DVD and Calibration File
Jaguar Land Rover-approved Midtronics battery power supply
WARRANTY:
,~
NOTE: The Remote Function Actuator (RFA) may also be referred to as Keyless Vehicle Module
(KVM) and/or Remote Keyless Entry (RKE) module.
6
NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPix to obtain the
latest repair time.
6
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal
part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Read and clear DTCs
12.90.16
0.2
42
LR031379
Module - Keyless Vehicle Module - Renew LR2 (L359)
86.80.08
0.6
42
LR031379
Module - Keyless Vehicle Module - Renew LR4 (L319)
86.26.03
0.3
42
LR031379
Module - Keyless Vehicle Module - Renew Range Rover Evoque (L538)
86.80.08
0.9
42
LR031379
Module - Keyless Vehicle Module - Renew Range Rover Sport (L320), Range Rover
(L322)
86.26.03
0.4
42
LR031379
86.80.08
0.7
42
LR042874
http://topix.landrover.j lrext. com/topix/service/document/666122
8/3/2016
Page 3 of 4
Module - Keyless control module - Renew Range Rover Sport (L494), Range Rover
(L405)
Keyless Vehicle Module - Configure - With
SDD connected
6
86.90.84.01
0.1
42
LR031379
NOTE: Normal Warranty procedures apply.
SERVICE INSTRUCTION 'A' - LR4 {L319J, Range Rover Sport {L320J, and
Range Rover {L322 J Vehicles Only
&
cAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to
the vehicle battery during diagnosis / module programming.
&
cAUTION: Ensure all ignition ON/OFF requests are carried out; failure to perform these steps may
cause damage to control modules in the vehicle.
~
NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with DVD145.08 v.240 or
later.
,~
NOTE: The Remote Function Actuator (RFA) may also be referred to as Keyless Vehicle Module
(KVM) and/or Remote Keyless Entry (RKE) module.
1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition ON (engine not running).
3. Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and
initiating the data collect sequence.
5. Select Diagnosis from the Session Type screen.
6. Select the Selected Symptoms tab and then select:
• Powertrain > Engine system > Starting system > Will not start or
• Electrical > Instruments > Information and message centre > message display area
Powertrain
>
7. Select continue.
8. Select the Recommendations tab.
9. Select Run to perform the Security - Smart key not found option.
10. Follow all on-screen instructions to complete this task.
11. ~
NOTE: The application will check the hardware level and may instruct to replace the
Keyless Vehicle Module (if necessary) and run the 'Configure new modules - Keyless vehicle
module' option from the 'Service Functions' menu. If the hardware fitted to the vehicle is at the
latest level, the application will check the software level and prompt to update the software (if
necessary).
6
NOTE: If a new Keyless Vehicle Module (KVM) is required but is not currently available,
abort the SDD routine and follow the 'Configure new modules - Keyless vehicle module' routine
when a new KVM is available.
Run the 'Security - Smart key not found' option.
12. If Keyless Vehicle Module (KVM) replacement is required, see:
• TOPix Workshop Manual section 501-14: Handles, Locks, Latches and Entry Systems - Remote Keyless
Entry (RKE) Module (LR4, Range Rover Sport) or
http://topix.landrover.j lrext. com/topix/service/document/666122
8/3/2016
Page 4 of 4
• TOPix Workshop Manual section 501-05: Loadspace Trim Panel LH (Range Rover) to access the KVM
13. Follow all on-screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are
cleared.
14. When all tasks are complete, select the Session tab and then select the Close Session option.
15. Disconnect the diagnostic tool and battery power supply from the vehicle.
SERVICE INSTRUCTION 'B' - LR2 {L359J, Range Rover Evogue {L53BJ,
Range Rover Sport {L494J, and Range Rover {L405J Vehicles Only
. &cAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to
the vehicle battery during diagnosis / module programming .
. &.C AUTION: Ensure all ignition ON/OFF requests are carried out; failure to perform these steps may
cause damage to control modules in the vehicle.
~
NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with DVD145.08 v.240 or
later.
,~
NOTE: The Remote Function Actuator (RFA) may also be referred to as Keyless Vehicle Module
(KVM) and/or Remote Keyless Entry (RKE) module.
1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition ON (engine not running).
3. Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and
initiating the data collect sequence.
5. Select Diagnosis from the Session Type screen.
6. Select the Selected Symptoms tab and then select:
• Powertrain > Engine system > Starting system > Will not start or
• Electrical > Instruments > Information and message centre > message display area
Powertrain
>
7. Select continue.
8. Select the Recommendations tab.
9. Select Run to perform the Configure existing module - Keyless vehicle module option.
10. ,~
NOTE: The application will check the hardware level and may instruct to replace the
Keyless Vehicle Module (if necessary) and run the 'Configure new modules - Keyless vehicle
module' option from the 'Service Functions' menu. If the hardware fitted to the vehicle is at the
latest level, the application will check the software level and prompt to update the software (if
necessary).
~
NOTE: If a new Keyless Vehicle Module (KVM) is required but is not currently available,
abort the SDD routine and follow the 'Configure existing module - Keyless vehicle module'
routine when a new KVM is available.
Follow all on-screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are
cleared.
11. When all tasks are complete, select the Session tab and then select the Close Session option.
12. Disconnect the diagnostic tool and battery power supply from the vehicle.
http://topix.landrover.j lrext. com/topix/service/document/666122
8/3/2016
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