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TECHNICAL BULLETIN
LTB00929NAS2
31 MAY 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the
job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle
service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle.
Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle.

This reissue replaces all previous versions. Please destroy all previous versions.

I Changes are highlighted in gray I
SECTION: 501-03

Powered Tailgate Struts Do Not Fully Support The Tailgate
AFFECTED VEHICLE RANGE:
Discovery Sport (LC)
Model Year:
2015-2016
VIN:
500429-599444
Assembly Plant: Halewood
MARKETS:
NAS

CONDITION SUMMARY:
Situation: On vehicles fitted with a powered tailgate, the tailgate lift struts may not support the tailgate in the full open position.
Cause: This may be caused by a reduction in the lift struts' supporting force.
Action: Should a customer express this concern, follow both the Service Instruction and Calibration Procedure below.

PARTS:
LR075419

Tailgate - hands free & powered upper RH

LR075420

Tailgate - hands free & powered upper LH

TOOLS:
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NOTE: This Active Bulletin will display a functional programming shortcut if accessed within a diagnostic session.

Jaguar Land Rover-approved diagnostic tool with latest DVD and Calibration File
Jaguar Land Rover-approved Midtronics battery power supply
Refer to the Service Instruction/Workshop Manual for any required special tools.

WARRANTY:
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NOTE: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be
taken as guidance only. Always refer to TOPix to obtain the latest repair time.
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NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of
zero.

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DESCRIPTION
Stay/strut - Tailgate - Upper - Each - Renew

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SRO

76.28.80

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TIME (HOURS)
0.3

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CONDITION CODE
63

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CAUSAL PART
LR075419

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NOTE: Normal Warranty procedures apply.

SERVICE INSTRUCTION:
1. Open the tailgate.

2. Remove the Tailgate Trim Panel (see TOPix Workshop Manual section 501-05: Interior Trim and Ornamentation - Liftgate Trim Panel).

3. 6

NOTE: Right-hand shown; left-hand similar.

Position both grommets to one side.

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4. Disconnect both powered tailgate strut connectors.
,'

.

/

/

I
:,.,,_-----

'---

5. A
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wARNING: This step requires the aid of another technician.
NOTE: Right-hand shown; left-hand similar.

Remove the fasteners from the powered tailgate strut on the tailgate end.

El90 l8 7

6. A
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wARNING: This step requires the aid of another technician.
NOTE: Left-hand shown; right-hand similar.

Remove the fasteners from the powered tailgate strut on the body end.

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7. 6

NOTE: Right-hand shown; left-hand similar.

Remove and discard the powered tailgate strut.

8. 6
NOTE:
Date code
format:
YYYY/MM/DD.
Check date code
on new powered
tailgate strut.
• Use only
powered
tailgate
struts with a
date code
after
20160107

(2016
January 07).

2016

March (03)

3rd

EI 91550

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9. 6

NOTE: Right-hand shown; left-hand similar.

Install the new power tailgate strut.

10. A .wARNING: This step requires the aid of another technician.
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NOTE: Left-hand shown; right-hand similar.

Install the fasteners from the powered tailgate strut on the body end.

11. A .wARNING: This step requires the aid of another technician.
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NOTE: Right-hand shown; left-hand similar.

Install the fasteners from the powered tailgate strut on the tailgate end.

El90Hl7

12. Install both powered tailgate strut connectors.

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/

/

,,..,.,-;
/

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NOTE: Right-hand shown; left-hand similar.

Install both grommets to the tailgate.

14. Install the Tailgate Trim Panel (see TOPix Workshop Manual section 501-05: Interior Trim and Ornamentation - Liftgate Trim Panel).

15. Close the tailgate.

CALIBRATION PROCEDURE:
.ffi.cAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle battery during
diagnosis / module programming .

.ffi.cAUTION: Ensure all ignition ON/OFF requests are carried out; failure to perform these steps may cause damage to control
modules in the vehicle.
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NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with DVD145.05 v.238 or later.

1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.

2. Turn ignition ON (engine not running).

3. Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

4. Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and initiating the data collect sequence.

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5. Select 'Service Functions' from the Session Type screen.

6. Select 'Run' to perform the 'Body systems - Tailgate/trunk calibration' option.

7. Follow all on-screen instructions to complete this task.

8. When all tasks are complete, select the 'Session' tab and then select the 'Close Session' option.

9. Disconnect the diagnostic tool and battery power supply from the vehicle.

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