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NHTSA ID Number: 10106129

Manufacturer Communication Number: Q561NAS2

TSB/Document Date: 2017-06-13


Summary

WINDSHIELD FINISHERS MAY BECOME LOOSE OR DETACHED


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TSB/Document ID: Q561NAS2

Replacement Service Bulletin Number:

MFR Communication Date: 2016-02-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY:WINDSHIELD

MFR Component System:

MFR Component Subsystem:


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Page 1 of 4

TECHNICAL BULLETIN
Q561NAS2
16 FEB 2016

© JaguareBay logo Land RovereBay logo North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do
the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper
vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects
your vehicle. Contact an authorized Land RovereBay logo service facility to determine whether this bulletin applies to a specific vehicle.

I Changes are highlighted in gray I
SECTION: 501-08

Service Action: Windshield Finisher Coming Loose - Detaching
AFFECTED VEHICLE RANGE:
LR4 (LA)
Model Year:
2015
744275-778458
VIN:
Assembly Plant: Solihull

MARKETS:
NAS

CONDITION SUMMARY:
Situation: An issue has been identified on a limited number of vehicles listed within the Affected Vehicle Range where the windshield
finisher may become loose and/or detached.
Action: Retailers are required to HOLD only affected new vehicles that are within your control and refrain from releasing the vehicles for
new vehicle sale pending completion of the Service Instruction detailed in this Technical Bulletin. Unsold vehicles should have this
performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.

PARTS:
6

NOTE: when ordering parts, order only the expected percentage demand of parts identified.
DESCRIPTION

Polyurethane glass-to-body adhesive (1 tube which
repairs 4 vehicles)

PART No./SUNDRY
CODE
LR078295

QTY./VALUE
1

EXPECTED 0/o of VEHICLES
REQUIRING PARTS
10

SPECIAL TOOLS:
Refer to Workshop Manual/Service Instruction for any required tools.

WARRANTY:
6

NOTE: check DDW to ensure that a vehicle is affected by this program prior to undertaking any rework action.

At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are identified to ensure the
correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'Q561' together with the relevant Option Code from the table. SRO and parts
information is included for information only. The Option Code(s) that allows for the drive in/ drive out allowance can only be claimed if the
vehicle is brought back into the workshop for this action alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 January 2018 closure date must be submitted
or payment within 30 calendar days of completion of the repair.
Repair procedures are under constant review and therefore times/ prices are subject to change; those quoted here must be taken as guidance
only. Refer to TOPix to obtain the latest repair time.

6
NOTE: one Polyurethane glass-to-body adhesive tube is sufficient to repair four vehicles. Option Codes Band C may only be
claimed for the first of four vehicles repaired.

http://topix.landrover.jlrext.com/topix/service/procedure/622781/ODYSSEY FSA/G 19516 ...

3/1/2016

Page 2 of 4

6

NOTE: Option Codes D and E to be claimed for each of three additional vehicles repaired.
PROGRAM
CODE

OPTION
CODE

DESCRIPTION

SRO

TIME
(HOURS)

PARTS/SUNDRY
CODE

Q561

A

Check with feeler gauge or similar for bond no further action

05.10.10 0.10

-

-

Q561

K

Check with feeler gauge or similar for bond no further action
Drive in/drive out

05.10.10 0.10
02.02.02 0.20

-

-

Q561

B

Check with feeler gauge or similar for bond
If not bonded - adhesive required to fix

05.10.10 0.10
76.81.56 0.50

LR078295

1

-

-

05.10.10 0.10
76.81.56 0.50
02.02.02 0.20

-

C

Check with feeler gauge or similar for bond
If not bonded - adhesive required to fix
Drive in/drive out

-

Q561

RTY./VALUE

LR078295

1

-

-

Q561

D

Check with feeler gauge or similar for bond
If not bonded - adhesive required to fix from previous repair

05.10.10 0.10
76.81.56 0.50

-

-

Q561

E

Check with feeler gauge or similar for bond
If not bonded - adhesive required to fix from previous repair
Drive in/drive out

05.10.10 0.10
76.81.56 0.50
02.02.02 0.20

-

-

Normal Warranty policies and procedures apply.

* - an allowance has been

provided to cover the cost.

SERVICE INSTRUCTION:
1. Check the
upper
windshield
finisher
for
potential
wind
noise/leak
paths (2).

EH!6579

2. 6
NOTE: at least 5mm of the tip of the plastic feeler gauge or
more needs to pass under the finisher to be considered a fail.
Using a 0.1mm plastic feeler gauge (or similar), probe perpendicular to the
finisher at equally spaced increments.

http://topix.landrover.jlrext.com/topix/service/procedure/622781/ODYSSEY FSA/G 19516 ...

3/1/2016

Page 3 of 4

• If the tip of the feeler gauge (or similar) passes less than 5mm under
the finisher at equally spaced increments, release the vehicle.
• If the tip of the feeler gauge (or similar) passes more than 5mm under
the finisher at equally spaced increments, continue to Step 3.

3. 6

NOTE: make sure no damage has been caused to the upper windshield finisher.

Remove the upper windshield finisher completely.
• Clean the finisher for reinstallation.

4. 6
NOTE: make sure the upper windshield finisher and
windshield is free from dirt and is completely dry.
Apply a suitable sealer along the full length of the windshield finisher 'U'
section or groove.

5. Install the upper windshield finisher, ensuring it is located correctly.

http://topix.landrover.jlrext.com/topix/service/procedure/622781/ODYSSEY FSA/G 19516 ...

3/1/2016

Page 4 of 4

6. Use a suitable solvent and a suitable cloth to remove any excess sealer.

,
El86749

http://topix.landrover.jlrext.com/topix/service/procedure/622781/ODYSSEY FSA/G 19516...

3/1/2016

1


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