Page 1 of 17

MITSUBISHI
MOTORS

Technical Service Bulletin

SUBJECT:

FUSE HANDS FREE LINK SYSTEM: UNSTABLE
BLUETOOTH® CONNECTION
CIRCULATE TO:

l[JGENERALMANAGER

[ X] SERVICE ADVISOR

I[X l SERVICE MANAGER

No:

TSB-16-54-001

DATE:

January, 2016

MODEL:

I[X l PARTS MANAGER

See below

I[X l TECHNICIAN

I[X l WARRANTY PROCESSOR I[X l SALES MANAGER

PURPOSE
Some customers may report that the connection between the FUSE Hands Free Link System (also called
Hands Free Module/ HFM) and iPhone is unstable, repeatedly connecting and disconnecting from the
vehicle's Bluetooth when the iPhone's Wi-Fi is enabled. The condition does not occur when Wi-Fi is turned
off.
During normal operation, the HFM sends signals searching for available devices to connect with via
Bluetooth. Once it finds a device, the HFM establishes a connection.
If the device is an iPhone/iPod/iPad, and a Wi-Fi connection is in operation, the HFM sees the device as
not available and ends the connection. After disconnecting, the HFM searches for available devices again,
and reconnects.
This TSB instructs the dealer to update the HFM software to improve the Bluetooth connection with
iPhone/iPod/iPad when the device is connected to Wi-Fi.
The new HFM software also improves the following conditions when using a USB cable connection:
•

Music title is not displayed when playing music with iPhone/iPod/iPad via USB connection

•

Music repeatedly stops playing after one song is completed when playing music with
iPhone/iPod/iPad via Bluetooth

•

If Fast-Forward is pressed while using the Repeat function, the music stops at the end of the song,
and the Fast-Forward search is discontinued

NOTE:
•

The new HFM software includes the latest database of music titles provided by Gracenote.

•

With this update, music cannot be played with a USB connection if the Apple device iOS is version
4.0 or earlier.

AFFECTED VEHICLES
The following models equipped with FUSE Hands Free Link System and USB terminal

•
•
•
•
•

2012-2016 i-MiEV
2011-2015 Lancer
2011-2015 Lancer Ralliart
2011 -2014 Lancer Sportback
2011 Lancer Sportback Ralliart

•
•
•
•

2011-2015
2014-2015
2010-2016
2011-2016

Lancer Evolution
Mirage (ES, Non-Navi)
Outlander
Outlander Sport/RVR

ADDITIONAL INFORMATION

I !! IMPORTANT!! I
Updating the software will cause the following to be erased from the HFM. You MUST notify
the customer of this before updating.
•
Phonebook entry data
•
Pairing data
•
Voice training data
Coovriaht 2016 Mitsubishi Motors North America Inc.

Continued

The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link,
(4329)
MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).

Page 2 of 17

TSB-16-54-001

PROCEDURE
Check the Current Software Version

1.

Wait at least 1 minute after starting the engine, then
perform steps a - c within 1O seconds.
a.

Press and hold the "hang-up" key ( 'El' ) on the
steering wheel for 2 seconds or longer, then
release (within 1 second).

b.

Repeat step 1a.

c.

Press and release 'El' for less than 1 second.
Voice guidance will announce the software version
number.
For example: If the software version is 11.0.0,
voice guidance announces "1," "1," "0," "0."

NOTE: If no response is heard, repeat steps a - c.

It is not necessary to restart the engine.

If the software version is 9.0.0 or earlier, there will be no response.
For models with MMCS and Display Radio, it may be necessary to go to the Service Mode option to
check the current version. Refer to the MMCS Navigation section later in this TSB for instructions.
2.

Verify that the software version is 18.00.000 or earlier.

= 18.00.000 or earlier. Proceed with the procedure in this TSB.
Software version = 19.00.000. Software is already updated.

•

NG: Software version

•

OK:

Special Equipment

The update procedure for all audio types requires a dedicated USB flash drive (a.k.a. thumb drive)
formatted to FAT 32.

1 Gb (or larger) USB
Flash Drive

A USB version 2.0 Flash drive (thumb drive) with a
minimum capacity of 1 Gb, formatted to FAT32 is required
for this procedure. Formatting to FAT32 will erase all data
from the flash drive. The flash drive must have no other files
or folders saved to it.

Dealers must obtain a 2.0 flash drive locally. It should be
dedicated to this procedure and be kept in a safe place to
use when customers ask about any of the conditions
_ _ _ _ _ _ _ _ _ _ _ _ _ _ ____, mentioned in the PURPOSE section on page 1.
NOTE: Always use a flash drive from a known manufacturer. Some novelty and other lower quality flash
drives may not function correctly for this procedure, even though formatted to FAT32. If you are unable
to have the flash drive begin or complete the process, try a flash drive from a different manufacturer.

Page 3 of 17

TSB-16-54-001

A. Download Update File from MDL

If you have a USB 2.0 flash drive with a previously downloaded "update.package" file saved to it, proceed
directly to "Update the FUSE Hands Free Link System" on page 8.
The software update file CANNOT be downloaded using the MDL access on your MEDIC.
Downloading the file must be performed on a non-MEDIC PC.

I !! IMPORTANT!! I
Dealers must NOT provide software updates or instructions directly to customers.

1.

On your PC desktop, create a new folder and title it
"FUSE Update."

2.

Open a web browser and access the MDL.
a.

·--·....

,.,..,

·--c-1-....
. __
•n_,_,~..,
• (

-- -

From the MDL Main Page, choose "service" - >
"service tech resources."

••1-,-·--~0tu
,

·.-..
-

I

J

-..

1

-

1 , --.. . 1 _ , ,

=-~· == I ::;;" 1-- 1-- 1--

3.

In the LH column, click on "FUSE Update."

7'".::::==-c.A--..... ,.... ._. __ ..,.... ___ _

1~:;,:;_;!:;:.:.~---... . ---r.,:;'.,'"""~~':":;'"'---,- -l!t,t,l• -~....-- ...........
-~ ~

-

1 -

1

.,...

_

1- ,-·

-.-----. --

,_.,..,_,.,...., .... linnwlMl.., ~ N f •.

'

,.,....,,..._:,.. ..... ,_~"'cklun;tw"'

__j 4.

Click on the "DOWNLOAD" button.

Page 4 of 17

TSB-16-54-001

5.

When the "File Download" window appears, click
"Save."

NOTE: A download progress window will appear. Do not
click on the "Cancel" button.

The download progress window will close when the
download is complete.

6. A "Save As" window will appear.
7.

In the window, navigate to your new folder (e.g.,
"desktop\fuse update") and click to select it.

8.

Click "Save" in the window.

NOTE: Keep a copy of the "update.zip" and
"update.package" files on your PC in case your USB flash
drive is lost or damaged.

9.

A progress screen will appear. Depending upon your
connection, it can take several minutes to download
the file.

10. When advised "Download Complete," click the "Open
Folder" button.

Page 5 of 17

TSB-16-54-001

11. There are two ways to unzip the update file, depending
on your Windows version and the program used to
unzip the file.

·-. ......

&, ........ ill

""-~-~~. . ~~--:..
'-1':::
~

"-"..-•-.i1lll

- ·- •- 1- 1-

a.

Right click on the file, select Winzip from the menu
and select "Extract to here." This will unzip the file
and place it in this folder.

-,.._-~----· -1.-==---~
1-- :-:-. . .
1111-----.
...._

~--

-·-~---

--

If you have WINZIP loaded on your PC:

Proceed to "B. Transfer File to USB Flash Drive."

.

·- ::-~
·-·
~===-=-u.:
1. ...... 0.u

.,.....,_
.
9......,,-.. ..

v--..-.--...

: :°"'-::~: "'-

~

: :.:.

-----~

i:--

:

Ill

·~-

ll Q ,-,,~«•

~~ ~~-·

""''"'""

. to,e ..

f{J«.:i:J'•2"U ~

,.1:..:,--:c..

'1/'8,'= •~-" "'

C>Jl'D"