NHTSA ID Number: 10102921
Manufacturer Communication Number: Q427 UPS7814-3BN
TSB/Document Date: 2017-06-03
Summary
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED WITH THE DYNAMIC RESPONSE VALVE BLOCK ON CERTAIN 2014-2015 RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES (5.0L S/C V8 ONLY) WITHIN THE LISTED VIN RANGES. UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY MAY BE EXPERIENCED DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATE FROM THEM. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
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TSB/Document ID: Q427 UPS7814-3BN
Replacement Service Bulletin Number:
MFR Communication Date: 2014-11-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:MECHANICAL
MFR Component System:
MFR Component Subsystem:
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Page 1 of 5
TECHNICAL BULLETIN
Q427 UPS7814-3bNAS1
04 NOV 2014
© Jaguar
Land Rover
North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
Changes are highlighted in gray
SECTION: 204-06
Update Prior to Sale: Dynamic Response Valve Block Safety Control Valve
Sticking Open
AFFECTED VEHICLE RANGE:
Range Rover Sport (LW)
Model Year:
2014-2015
VIN:
LW383752-LW394450
Engine:
VS S/C 5.0L Petrol
Range Rover (LG)
Model Year:
VIN:
Engine:
VS S/C 5.0L Petrol
2014-2015
LG180675-LG188790
MARKETS:
NAS
CONDITION SUMMARY:
Situation: A potential issue has been identified with the Dynamic Response valve block on certain 2014-2015
Range Rover Sport (L494) and Range Rover (L405) vehicles (5.0L S/C VS only) within the listed VIN ranges.
Unexpected body movements when the vehicle is stationary may be experienced due to the system self-test
pulse resulting in pressure in the actuators which is normally isolate from them.
Action: Retailers are required to HOLD only affected vehicles that are within your control and refrain from
releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer.
PARTS:
6 ,NOTE: * when ordering parts, order only the expected percentage demand of parts identified
DESCRIPTION
PART No. / SUNDRY
CODE
QTY./
VALUE
EXPECTED % of VEHICLES REQUIRING
PARTS*
Valve block
LR061527
1
10
Dynamic Response System
fluid
STC50519
$82.30
10
** - an
allowance equivalent approximately $82.30 (£51.00) has been provided to cover the cost of the Dynamic
Response System fluid.
http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014
Page 2 of 5
SPECIAL TOOLS:
6
NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
SDD with latest SDD-DVD and Calibration File; first available on DVD139.08 v.191
Jaguar
Land Rover
-approved Midtronics Battery Power Supply
Refer to Workshop Manual/ Service Instruction for any required tools
WARRANTY:
6
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action. Repair procedures are under constant review, and therefore times/ prices are subject to
change; those quoted here must be taken as guidance only. Refer to TOPix to obtain the latest repair
time. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions
are identified to ensure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
6
NOTE: Claims for vehicles repaired using Option Codes from Technical Bulletin UPS7814-2bNAS1 /
Service Bulletin SGI14-46 (issue 1; 30-OCT-14) may be submitted for payment. All new repairs and
claims must follow this revised bulletin procedure.
Warranty claims must be submitted quoting Program Code 'Q427' together with the relevant Option Code from the
table. The SRO and part information listed have been included for information only. The Option Code(s) that allows
for the drive in/ drive out allowance may only be claimed if the vehicle is brought into the workshop for this action
alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 29 April 2015 closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
Q427
F
SDD routine and drive test
05.10.70 0.7
-
-
Q427
G
SDD routine and drive test
Drive in/drive out
05.10.70 0.7
02.02.02 0.2
-
-
Q427
H
05.10.70 0.7
60.60.20 2.5
LR061527
ZZZ999
**
05.10.70 0.7
60.60.20 2.5
02.02.02 0.2
LR061527
ZZZ999
**
05.10.70 0.7
LR061527
1
. ! )NOTE: Range Rover
Sport (L494) only
SRO
TIME
(HOURS)
PARTS/
SUNDRY CODE
QTY./
VALUE
1
$82.30
SDD routine and drive test
Replace valve block
Q427
J
r~
NOTE: Range Rover
Sport (L494) only
1
$82.30
SDD routine and drive test
Replace valve block
Drive in/drive out
Q427
H
http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014
Page 3 of 5
**
60.60.20 2.7
ZZZ999
05.10.70 0.7
60.60.20 2.7
02.02.02 0.2
LR061527
1
ZZZ999
**
$82.30
,6
NOTE: Range Rover
(L405) only
SDD routine and drive test
Replace valve block
Q427
J
A
NOTE: Range Rover
(L405) only
$82.30
SDD routine and drive test
Replace valve block
Drive in/drive out
** - an
allowance equivalent approximately $82.30 (£51.00) has been provided to cover the cost of the Dynamic
Response System fluid.
Normal Warranty policies and procedures apply
SERVICE INSTRUCTION:
1. 6
NOTE: Disable the stop/start function using the console button; the engine must remain
running during this check.
Start the engine and drive the vehicle in a forward direction reaching at least 3 mph (5 km/h) for a period of
5 seconds.
2. Stop the vehicle and select 'P' on the Transmission Control Switch (TCS), wait 60 seconds, and identify which
of the following occurs;
•
•
If the vehicle moves left then right approximately every 12 seconds - this suggests the safety control valve
is stuck open. If body movement is significant, the system may detect a sticking safety control valve with
an amber warning lamp on with DTC C1048-72 stored. Carry on from step 16.
If no body movement occurs - this suggests the safety control valve is functioning normally. Carry on from
Step 3.
3. &
cAUTION: A Jaguar
Land Rover
-approved Midtronics battery power supply must be connected
to the vehicle battery during SDD diagnosis/ module programming.
,C AUTION: Ensure all ignition 'ON'/ ignition 'OFF' requests are carried out; failure to perform
these steps may cause damage to control modules in the vehicle.
~
NOTE: SDD must be loaded with DVD139.08 v.191 or later.
Connect the Jaguar
Land Rover
-approved Midtronics battery power supply to the vehicle battery.
4. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
5. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014
Page 4 of 5
collect sequence.
6. If the hyperlink is not available, the application can be found as follows:
Select 'Diagnosis' session type.
Select the following symptoms: Chassis > Suspension system > Vehicle dynamic suspension
From 'Recommendations'.
Run 'Configure existing module - Dynamic response module - Hydraulic system - Manual test'.
•
•
Open and close the safety control valve 40 times.
Whether the test was a pass or fail , carry on from Step 7.
7. If the hyperlink is not available, the application can be found as follows:
Select 'Diagnosis' session type.
Select the following symptoms: Chassis > Suspension system > Vehicle dynamic suspension
From 'Recommendations'.
Run 'Configure existing module - Dynamic response hydraulic control - system test'.
•
Whether the test was a pass or fail , carry on from Step 8.
8. Follow all on-screen instructions to complete this task.
9. Exit the current session.
10. Disconnect the SDD and the battery power supply from the vehicle.
11. l'.JNOTE: Disable the stop/start function using the console button; the engine must remain
running during this check.
Start the engine and drive the vehicle in a forward direction reaching at least 3 mph (5 km/h) for a period of
5 seconds.
12. Stop the vehicle and select 'P' on the TCS, wait 60 seconds, and identify which of the following occurs;
•
•
If the vehicle moves left then right approximately every 12 seconds - this suggests the safety control valve
is stuck open. If body movement is significant, the system may detect a sticking safety control valve with
an amber warning lamp on with DTC C1048-72 stored. Carry on from step 16.
If no body movement occurs - this suggests the safety control valve is functioning normally. Carry on from
Step 13.
http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014
Page 5 of 5
13. Perform a road drive of up to five (5) miles (eight [8 ]kilometers) which includes the following;
•
•
•
5 separate stationary periods of minimum 20 seconds each.
Include broken/uneven road surfaces.
Include as many junctions as possible (not just a straight road drive).
14. ~
NOTE: Disable the stop/start function using the console button; the engine must remain
running during this check.
Start the engine and drive the vehicle in a forward direction, reaching at least 3 mph (5 km/h) for a period of
5 seconds.
15. Stop the vehicle and select 'P' on the TCS, wait 60 seconds, and identify which of the following occurs;
•
•
If the vehicle moves left then right approximately every 12 seconds - this suggests the safety control valve
is stuck open. Carry on from step 16.
If no body movement occurs - this suggests the safety control valve is functioning normally. Release the
vehicle.
16. Install a new valve block (see TOPix Workshop Manual, section 204-06).
http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014
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