Loading...

NHTSA ID Number: 10102921

Manufacturer Communication Number: Q427 UPS7814-3BN

TSB/Document Date: 2017-06-03


Summary

"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED WITH THE DYNAMIC RESPONSE VALVE BLOCK ON CERTAIN 2014-2015 RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES (5.0L S/C V8 ONLY) WITHIN THE LISTED VIN RANGES. UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY MAY BE EXPERIENCED DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATE FROM THEM. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."


If the PDF is very large, it may not load in the preview below.

Download PDF [762.73 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Autel Scanner MaxiCOM MK808S: 2026 Bidirectional Tool as MX808S MK808BT Pro M808Z, Work as MaxiCheck MX900 MK900BT, 28+ Service, 3000+ Active Tests, All System OBD2 Diagnostics, OS 11, 10X Faster
  • 💝【Questions? We’re Here Anytime】MK808S is a...
  • 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
  • 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
  • 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
  • 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
SaleBestseller No. 2
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: Q427 UPS7814-3BN

Replacement Service Bulletin Number:

MFR Communication Date: 2014-11-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:MECHANICAL

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Page 1 of 5

TECHNICAL BULLETIN
Q427 UPS7814-3bNAS1
04 NOV 2014

© JaguareBay logo Land RovereBay logo North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.

Changes are highlighted in gray

SECTION: 204-06

Update Prior to Sale: Dynamic Response Valve Block Safety Control Valve
Sticking Open
AFFECTED VEHICLE RANGE:
Range Rover Sport (LW)
Model Year:
2014-2015
VIN:
LW383752-LW394450

Engine:

VS S/C 5.0L Petrol

Range Rover (LG)
Model Year:
VIN:

Engine:

VS S/C 5.0L Petrol

2014-2015
LG180675-LG188790

MARKETS:
NAS

CONDITION SUMMARY:
Situation: A potential issue has been identified with the Dynamic Response valve block on certain 2014-2015
Range Rover Sport (L494) and Range Rover (L405) vehicles (5.0L S/C VS only) within the listed VIN ranges.
Unexpected body movements when the vehicle is stationary may be experienced due to the system self-test
pulse resulting in pressure in the actuators which is normally isolate from them.
Action: Retailers are required to HOLD only affected vehicles that are within your control and refrain from
releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer.

PARTS:

6 ,NOTE: * when ordering parts, order only the expected percentage demand of parts identified
DESCRIPTION

PART No. / SUNDRY
CODE

QTY./
VALUE

EXPECTED % of VEHICLES REQUIRING
PARTS*

Valve block

LR061527

1

10

Dynamic Response System
fluid

STC50519

$82.30

10

** - an

allowance equivalent approximately $82.30 (£51.00) has been provided to cover the cost of the Dynamic
Response System fluid.

http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014

Page 2 of 5

SPECIAL TOOLS:
6
NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
SDD with latest SDD-DVD and Calibration File; first available on DVD139.08 v.191
JaguareBay logo Land RovereBay logo-approved Midtronics Battery Power Supply
Refer to Workshop Manual/ Service Instruction for any required tools

WARRANTY:
6
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action. Repair procedures are under constant review, and therefore times/ prices are subject to
change; those quoted here must be taken as guidance only. Refer to TOPix to obtain the latest repair
time. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions
are identified to ensure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.

6
NOTE: Claims for vehicles repaired using Option Codes from Technical Bulletin UPS7814-2bNAS1 /
Service Bulletin SGI14-46 (issue 1; 30-OCT-14) may be submitted for payment. All new repairs and
claims must follow this revised bulletin procedure.
Warranty claims must be submitted quoting Program Code 'Q427' together with the relevant Option Code from the
table. The SRO and part information listed have been included for information only. The Option Code(s) that allows
for the drive in/ drive out allowance may only be claimed if the vehicle is brought into the workshop for this action
alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 29 April 2015 closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

DESCRIPTION

Q427

F

SDD routine and drive test

05.10.70 0.7

-

-

Q427

G

SDD routine and drive test
Drive in/drive out

05.10.70 0.7
02.02.02 0.2

-

-

Q427

H

05.10.70 0.7
60.60.20 2.5

LR061527
ZZZ999

**

05.10.70 0.7
60.60.20 2.5
02.02.02 0.2

LR061527
ZZZ999

**

05.10.70 0.7

LR061527

1

. ! )NOTE: Range Rover
Sport (L494) only

SRO

TIME
(HOURS)

PARTS/
SUNDRY CODE

QTY./
VALUE

1
$82.30

SDD routine and drive test
Replace valve block
Q427

J
r~
NOTE: Range Rover
Sport (L494) only

1
$82.30

SDD routine and drive test
Replace valve block
Drive in/drive out
Q427

H

http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014

Page 3 of 5

**

60.60.20 2.7

ZZZ999

05.10.70 0.7
60.60.20 2.7
02.02.02 0.2

LR061527

1

ZZZ999

**

$82.30

,6
NOTE: Range Rover
(L405) only
SDD routine and drive test
Replace valve block
Q427

J

A
NOTE: Range Rover
(L405) only

$82.30

SDD routine and drive test
Replace valve block
Drive in/drive out

** - an

allowance equivalent approximately $82.30 (£51.00) has been provided to cover the cost of the Dynamic
Response System fluid.

Normal Warranty policies and procedures apply

SERVICE INSTRUCTION:
1. 6
NOTE: Disable the stop/start function using the console button; the engine must remain
running during this check.

Start the engine and drive the vehicle in a forward direction reaching at least 3 mph (5 km/h) for a period of
5 seconds.

2. Stop the vehicle and select 'P' on the Transmission Control Switch (TCS), wait 60 seconds, and identify which
of the following occurs;

If the vehicle moves left then right approximately every 12 seconds - this suggests the safety control valve
is stuck open. If body movement is significant, the system may detect a sticking safety control valve with
an amber warning lamp on with DTC C1048-72 stored. Carry on from step 16.
If no body movement occurs - this suggests the safety control valve is functioning normally. Carry on from
Step 3.

3. &
cAUTION: A JaguareBay logo Land RovereBay logo-approved Midtronics battery power supply must be connected
to the vehicle battery during SDD diagnosis/ module programming.

,C AUTION: Ensure all ignition 'ON'/ ignition 'OFF' requests are carried out; failure to perform
these steps may cause damage to control modules in the vehicle.

~

NOTE: SDD must be loaded with DVD139.08 v.191 or later.

Connect the JaguareBay logo Land RovereBay logo-approved Midtronics battery power supply to the vehicle battery.

4. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.

5. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data

http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014

Page 4 of 5

collect sequence.

6. If the hyperlink is not available, the application can be found as follows:
Select 'Diagnosis' session type.
Select the following symptoms: Chassis > Suspension system > Vehicle dynamic suspension
From 'Recommendations'.
Run 'Configure existing module - Dynamic response module - Hydraulic system - Manual test'.

Open and close the safety control valve 40 times.
Whether the test was a pass or fail , carry on from Step 7.

7. If the hyperlink is not available, the application can be found as follows:
Select 'Diagnosis' session type.
Select the following symptoms: Chassis > Suspension system > Vehicle dynamic suspension
From 'Recommendations'.
Run 'Configure existing module - Dynamic response hydraulic control - system test'.

Whether the test was a pass or fail , carry on from Step 8.

8. Follow all on-screen instructions to complete this task.

9. Exit the current session.

10. Disconnect the SDD and the battery power supply from the vehicle.

11. l'.JNOTE: Disable the stop/start function using the console button; the engine must remain
running during this check.
Start the engine and drive the vehicle in a forward direction reaching at least 3 mph (5 km/h) for a period of
5 seconds.

12. Stop the vehicle and select 'P' on the TCS, wait 60 seconds, and identify which of the following occurs;

If the vehicle moves left then right approximately every 12 seconds - this suggests the safety control valve
is stuck open. If body movement is significant, the system may detect a sticking safety control valve with
an amber warning lamp on with DTC C1048-72 stored. Carry on from step 16.
If no body movement occurs - this suggests the safety control valve is functioning normally. Carry on from
Step 13.

http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014

Page 5 of 5

13. Perform a road drive of up to five (5) miles (eight [8 ]kilometers) which includes the following;


5 separate stationary periods of minimum 20 seconds each.
Include broken/uneven road surfaces.
Include as many junctions as possible (not just a straight road drive).

14. ~
NOTE: Disable the stop/start function using the console button; the engine must remain
running during this check.
Start the engine and drive the vehicle in a forward direction, reaching at least 3 mph (5 km/h) for a period of
5 seconds.

15. Stop the vehicle and select 'P' on the TCS, wait 60 seconds, and identify which of the following occurs;

If the vehicle moves left then right approximately every 12 seconds - this suggests the safety control valve
is stuck open. Carry on from step 16.
If no body movement occurs - this suggests the safety control valve is functioning normally. Release the
vehicle.

16. Install a new valve block (see TOPix Workshop Manual, section 204-06).

http://topix.landrover.jlrint.com/topix/service/procedure/505172/0DYSSEY_FSA/O18217 ... 11/5/2014

1


SaleBestseller No. 1
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, Bluetooth OBD2 Scanner Diagnostic Tool, 2 Years Free Update, 38+ Services, CANFD & DoIP Protocols, All System Diagnoses, ABS Bleeding, Auto VIN
  • 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCAeBay logo AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
  • 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
  • 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
  • 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
  • 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
Bestseller No. 2
OTOFIX D1 Lite Bidirectional Scan Tool with 2-Year Free Updates, 2026 New All System Automotive Diagnostic Scanner, 38+ Reset Services, FCA AutoAuth, Active Test, CANFD&DOIP, Auto VIN
  • 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAMeBay logo+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
  • 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
  • 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
  • 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
  • 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
SaleBestseller No. 3
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, 2 Years Free Update, 38+ Services, All System Diagnostic Scanner, Active Tests, AutoAuth FCA SGW, AutoVIN, CAN FD & DoIP, 99% Car Coverage
  • 【2026 OTOFIX D1 Lite Gives the Best Value for Money】OTOFIX D1 Lite bidirectional scan tool is more FASTER and SMARTER with 2026 Enhanced Hardwares & New Functions! 👍Alternative Bluetooth +USB connect 👍2G+64GB 👍4x ARM Cortex-A35 (1.5GHz) Processor (5X Faster CPU) 👍Android 9.0 OS 👍5G GHz WiFi 👍CANFD&DOIP 👍 FCAeBay logo AutoAuth 👍38+ Services 👍3K+ Bi-Directional Control 👍Full Systems Diagnose 👍2 Years Update 👍150+ Vehicle Coverage.
  • 👍【Active Tests】 OTOFIX D1 Lite is a bi-directional scan tool that can send commands to, and also receive information from vehicle control modules. This way, you can quickly locate and repair faulty auto parts. For Example: send direct commands to ask the vehicle to turn on/off the radiator fan, lights, sound horn, fuel pump, modulate throttle, open/close windows, operate mirrors and more. *Note that only available tests will be displayed in the menu.
  • 👍【38+ Service Functions】 OTOFIX D1 Lite scan tool offers 38+ of the hottest service functions that are commonly used for car repairs. That include Oil reset/SAS/EPB/BMS/Throttle/ABS bleeding, and 2065-new SUS/ADBLUE/NOX/Headlamp resets (and more) to help restore your car status after repairs are done. Compared to other diagnostic scanners for cars, the OTOFIX D1 Lite scanner is much more fully-featured. *Note that specific functions available depend on the make/model/year of your car.
  • 👍【All System Diagnostics + Cloud Report Management】 This 2026 car scanner OTOFIX D1 Lite provides troubleshooting and data for all ECUs: read/clear DTCs, view graphic live data/VIN, and locate system faults for safe driving. With Cloud Report Management, you can save detailed reports to cloud servers and easily shared them with others via QR codes/emails/text messages. Others can access these reports from any device (smartphones/tablets/PCs …) anytime, and you can better manage repair work.
  • 👍【99% Car Coverage】 This one-station car scanner diagnostic for all cars works on 150+ major car brands across the world. 1) It supports CAN-FD/DoIP protocols: compatible with GMCAVALIER/TRAX/Encore/Envision/GL8(LSY)/CT4/CT5 after 2019; VolvoeBay logo after 2018; Land RovereBay logo/JaguareBay logo after 2017; and BM.W F/G all chassis. 2) For models equipped with security modules (such as Renault & 2018+ FCAeBay logo SGW), its built-in AutoAuth allows you to easily break diagnostic barriers after registration.

This product presentation was made with AAWP plugin.


Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...