NHTSA ID Number: 10102641
Manufacturer Communication Number: Q324NAS1
TSB/Document Date: 2017-06-02
Summary
"THIS SERVICE ACTION SUPERSEDES UPDATE PRIOR TO SALE NOTICE UPS4413-6BNAS1 WITH IMMEDIATE EFFECT. SITUATION: TO ENSURE 2014 MODEL YEAR RANGE ROVER (L405) VEHICLES ARE EQUIPPED WITH THE VERY LATEST SOFTWARE, A LIMITED NUMBER OF VEHICLES REQUIRE UPDATES TO THE FOLLOWING CONTROL MODULES: ANTI-LOCK BRAKE SYSTEM (ABS); CLIMATE CONTROL; PARKING AID SYSTEM. ACTION: RETAILERS ARE REQUIRED TO HOLD AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN"
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TSB/Document ID: Q324NAS1
Replacement Service Bulletin Number:
MFR Communication Date: 2014-10-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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Page 1 of 5
TECHNICAL BULLETIN
Q324NAS1
27 OCT 2014
© Jaguar
Land Rover
North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 100-00
Service Action: Anti-Lock Brake, Climate Control, and Parking Aid Control
Module Software Updates
AFFECTED VEHICLE RANGE:
Range Rover (LG)
Model Year:
VIN:
2014
EA110440-EA135110
MARKETS:
NAS
CONDITION SUMMARY:
This Service Action supersedes Update Prior to Sale Notice UPS4413-6bNAS1 with immediate effect.
Situation: To ensure 2014 model year Range Rover (L405) vehicles are equipped with the very latest soltware,
a limited number of vehicles require updates to the following control modules:
• Anti-Lock Brake System (ABS);
• Climate Control;
• Parking Aid System.
Action: Retailers are required to HOLD affected vehicles within the listed VIN range that are in their control and
refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed
in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer. Affected vehicles already in the
hands of customers should be updated at the next available opportunity.
PARTS:
No parts required
SPECIAL TOOLS:
6
NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
http://topix.landrover.jlrint.com/topix/service/procedure/503771/0DYSSEY_FSA/O1818... 10/28/2014
Page 2 of 5
IDS with latest IDS-DVD and Calibration File; first available on DVD139.05 v.188
Jaguar
Land Rover
-approved Midtronics Battery Power Supply
WARRANTY:
6
NOTE: Check DDW to ensure that the vehicle is affected by this program prior to undertaking any
rework action. Repair procedures are under constant review, and therefore times/ prices are subject to
change; those quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on
TOPix to obtain the latest repair time. At the time of confirming a booking for vehicle repair, ensure that
all outstanding Service Actions are identified to ensure the correct parts are available and adequate
workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'Q324' together with the relevant Option Code from the
table. The SRO and part information listed have been included for information only. The Option Code(s) that allows
for the drive in/ drive out allowance may only be claimed if the vehicle is brought into the workshop for this action
alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 October 2016
closure date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
Q324
B
DESCRIPTION
n
NOTE: VIN EA110440EA129699 ONLY
SRO
TIME
(HOURS)
PARTS
QTY./
VALUE
70. 90.03
0.3
86.90.63.02 0.1
80.90.12.02 0.1
-
-
70. 90.03
86.90.63.02
80.90.12.02
02.02.02
0.3
0.1
0.1
0.2
-
-
70. 90.03
0.3
80.90.12.02 0.1
-
-
70. 90.03
0.3
80.90.12.02 0.1
02.02.02
0.2
-
-
Update Anti-lock Brake System control
module software
Update Parking Aid control module
soltware - with IDS connected
Update Climate Control control module
soltware - with IDS connected
Q324
C
6
NOTE: VIN EA110440EA129699 ONLY
Update Anti-lock Brake System control
module software
Update Parking Aid control module
soltware - with IDS connected
Update Climate Control control module
soltware - with IDS connected
Drive in/drive out
Q324
F
~
NOTE: VIN EA129700EA131561 ONLY
Update Anti-lock Brake System control
module software
Update Climate Control control module
soltware - with IDS connected
Q324
G
~
NOTE: VIN EA129700EA131561 ONLY
http://topix.landrover.jlrint.com/topix/service/procedure/50377 l/ODYSSEY_FSA/O1818... 10/28/2014
Page 3 of 5
Update Anti-lock Brake System control
module software
Update Climate Control control module
soltware - with IDS connected
Drive in/drive out
Q324
K
80.90.12
0.2
-
-
80.90.12
02.02.02
0.2
0.2
-
-
6
NOTE: VIN EA131562EA135110 ONLY
Update Climate Control control module
soltware
Q324
L
6
NOTE: VIN EA131562EA135110 ONLY
Update Climate Control control module
soltware
Drive in/drive out
~
NOTE: Normal Warranty policies and procedures apply
SERVICE INSTRUCTION:
&
CAUTION: Ensure all ignition 'ON'/ ignition 'OFF' requests are carried out; failure to perform these
steps may cause damage to control modules in the vehicle.
cAUTION: A Jaguar
Land Rover
-approved Midtronics battery power supply must be connected to the
&
vehicle battery during IDS/ SDD diagnosis/ module programming.
6
NOTE: IDS must be loaded with DVD139.05 v.188 or later.
1. Connect the Jaguar
Land Rover
-approved Midtronics battery power supply to the vehicle battery.
Climate Control Module Software Update - All VINs
6
NOTE: In the event of an error during the programming routine, SDD will allow the user to attempt
reprogramming. Ensure all on-screen prompts are followed. Ensure 'Retry' is attempted if a failure
occurs. If further diagnostic support is required, contact the Technical Helpline.
2. Turn ignition 'ON' (engine not running).
3. Connect the Integrated Diagnostic System (IDS) to the vehicle and begin a new Symptom Driven Diagnostics
(SDD) session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
http://topix.landrover.jlrint.com/topix/service/procedure/50377 l/ODYSSEY_FSA/O1818... 10/28/2014
Page 4 of 5
5. Select 'Diagnosis' from the Session Type screen.
6. Select the 'Selected Symptoms' tab, and then select the following:
•
Electrical > Climate control system > Temperature regulation
7. Select the 'Extras' tab.
8. From the Recommendations tab, select Run to perform the 'Configure existing module - Heating ventilation
and air conditioning control module' option.
9. Follow all on-screen instructions to complete this task.
Anti-Lock Brake System Module Software Update - VINs EA110440-EA131561 only
10. Select the 'Selected Symptoms' tab, and then select the following:
•
Chassis > Braking system > ABS
11. Select the 'Extras' tab.
12. O
NOTE: In the event of an error during the programming routine, SDD will allow the user to
attempt reprogramming. Ensure all on-screen prompts are followed. Ensure 'Retry' is attempted if
a failure occurs. If further diagnostic support is required, contact the Technical Helpline.
From the Recommendations tab, select Run to perform the 'Configure existing module - ABS control module'
option.
13. Follow all on-screen instructions to complete this task.
Parking Assist System Module Software Update - VINs EA110440-EA129699 only
14. Select the 'Selected Symptoms' tab, and then select the following:
•
Electrical > Driving aids > Parking aid
15. Select the 'Extras' tab.
16. From the Recommendations tab, select Run to perform the 'Configure existing module - Parking assist
control module' option.
17. Follow all on-screen instructions to complete this task, ensuring all DTCs are cleared.
http://topix.landrover.jlrint.com/topix/service/procedure/50377 l/ODYSSEY_FSA/O1818... 10/28/2014
Page 5 of 5
18. Exit the current session.
19. Disconnect the IDS and the battery power supply from the vehicle.
http://topix.landrover.jlrint.com/topix/service/procedure/50377 l/ODYSSEY_FSA/G 1818... 10/28/2014
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