Service Action Q315: Reduced Engine Performance

SERVICE
BULLETIN

06-FEB-14

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No.: SGl14-08

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Section: GENERAL
INFORMATION

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Market: CAN/ USA

DESCRIPTION

A limited number of 2013 model year Land Rover LR2 vehicles within the listed VIN range contain engine
calibration for misfire detection which is unnecessarily pessimistic. If a vehicle suffers a misfire event that exceeds
the punitive allowable limits, the Engine Control Module (ECM) will react by initiating a restricted performance
mode to protect the exhaust catalyst, which means the driver noticeably experiences reduced engine
performance until the next ignition cycle.
AFFECTED VEHICLES

The VIN range of affected vehicles is DH321215-DH247457.
WORKSHOP PROCEDURES

Retailers are required to check DDW to ensure that the vehicle is affected by this program prior to undertaking
any rework action. Retailers are required to HOLD all affected vehicles in the listed VIN range that are in their
control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework
action. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (POI) process. Affected
vehicles already in the hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin Q31 SNAS: Service Action: Reduced Engine Performance, for detailed repair
instructions.
PARTS

No parts required
TOOLS

IDS with latest IDS-DVD and Calibration File; first available on IDS-DVD134.04 v.136
Jaguar Land Rover-approved Midtronics Vehicle Power Supply
WARRANTY

U NOTE: Repair procedures are under constant review , and therefore times/ prices are subject to change ;
those quoted here must be taken as guidance only. Always refer to the Repair Times Searcher (RTS) on
TOP Ix to obtain the latest repair time. Check DDW to ensure that the vehicle is affected by this program prior
to undertaking any rework action. At the time of confirming a booking for vehicle repair, ensure that all
outstanding Service Actions are identified to ensure the correct parts are available and adequate workshop
time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'Q315' together with the relevant Option Code from
the table. The SRO and part information listed have been included for information only. The Option Code(s) that
allows for the drive in/ drive out allowance can only be claimed if the vehicle is brought back into the workshop for
this action alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 June 2015 closure
date must be submitted for payment within 30 calendar days of completion of the repair.

Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

PROGRAM
CODE

OPTION
CODE

Q315

B

Q315

C

DESCRIPTION

Configure powertrain control module

SRO

12.90.13

TIME
(HOURS)

PART NO.

0.20

-

-

Configure powertrain control module

12.90.13

0.20

-

Drive in/ drive out

02.02.02

0.20

-

Normal Warranty policies and procedures apply

QTY.I
VALUE